Search Results for: SAMSUNG

Samsung mobile chief makes heartfelt apology to Note 7 buyers, vows to earn back trust

On the heels of its early discontinuation of the combustion-prone Note 7, Samsung’s mobile chief Dong-jin Koh (commonly known as DJ Koh in North America) has made a heartfelt apology to Samsung users everywhere. At a press conference in South Korea on October 13th, the executive admitted he was “frustrated” as were many others involved…

Samsung to ‘dispose’ of all 2.5 million recalled Note 7 smartphones

While Samsung is set to lose a lot of money over what happened with the Note 7, the cost to the environment will be far greater. In an interview with Motherboard, a Samsung spokesperson told the publication that the company will not repair or refurbish of any one of the more than 2.5 million Note…

Samsung cuts Q3 forecast by $3.2B following Note 7 debacle

On October 7th, Samsung issued its 2016 third quarter fiscal earnings forecast. Even after the company was forced to replace millions of Note 7 units, it was able to say it expected to turn a 7.9 trillion won (approximately $9.3 billion CAD) profit. Of course, that was before six replacement Note 7 units went up in…

Samsung Canada launches return process for Galaxy Note 7

After the batteries in replacement Galaxy Note 7s proceeded to combust just like the versions before them, Samsung stopped production on the device altogether and announced that a return process was coming soon. Less than a day later, that process is now up and running. Beginning on October 13th, Samsung Note 7 owners can bring…

Samsung manages to fit LTE connectivity into tiny smartwatch processor

In a rare moment of positivity for Samsung given the recent controversy surrounding its beleaguered Note 7, the company’s mobile division recently unveiled the Exynos 7 Daul 7270, the first 14-nanometer wearable processor with a built-in LTE modem. This means that smartwatches featuring data connectivity can now utilize an LTE modem, allowing for faster data…

How to return your Samsung Galaxy Note 7 through Canadian carriers

Unfortunately for Samsung, one recall wasn’t enough. Despite receiving positive reviews, the Galaxy Note 7 had an unnerving tendency to explode and is now discontinued after versions of the phone with replacement batteries continued to combust. The company, which not long ago released a Q3 earnings guidance report indicating it hadn’t lost as much profit as…

Samsung sends American Note 7 owners special four piece recovery package

Following five separate cases of Note 7 units catching on fire in the U.S. and a new global recall, Samsung has started sending American Note 7 owners a special recovery package to use when returning their device. The entire package, obtained by XDA Developers team, includes four separate containers to encase the Note 7 and…

Samsung is working with Health Canada to resolve Note 7 issue

Following a week in which five separate cases of Galaxy Note 7 devices catching on fire were reported in the U.S., Samsung is once again asking consumers to shut off and return the beleaguered device — likely for good this time. Here in Canada, the Canadian outpost of South Korean electronics giant says it’s working…

Samsung’s Galaxy S8 will reportedly change its iconic look

The Galaxy lineup has looked very similar for the last few generations, iterating on what has been a very successful device for Samsung. However, news out of South Korea this week indicates the the company’s next smartphone could be quite different from what we’re used to. This week, a report surfaced indicating that the Galaxy…

Samsung permanently ends production of the Galaxy Note 7

August 19th to October 11th. The Samsung Galaxy Note 7 is no longer. After citing consumer safety, Samsung informed its carrier and retail partners to stop selling its latest flagship, as well as asked customers to “power down and stop using the device.” Samsung noted it was investigating the latest reports of Note 7 units…

Samsung has reportedly halted production of the Galaxy Note 7

Samsung’s Note 7 nightmare may have just hit its climax. Citing a source within company’s supply chain, South Korea’s largest news agency, Yonhap News, reports Samsung has temporarily suspended production of its beleaguered flagship smartphone. “This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7),” said…

Apple awarded $120 million in patent case over Samsung

Apple recently won a $120 million jury award in a patent case over Samsung. The case began in May of 2014 when a verdict directed Samsung to pay Apple $119.6 million for using its ‘slide to unlock,’ autocorrect and quick-link features without permission. The Globe and Mail reports that the verdict was appealed, and overturned…

Samsung’s Q3 profit guidance outperforms estimates despite Note 7 recall

Samsung’s earnings guidance report for Q3 was released on October 6th, showing better results than expected considering the financial hit of its recent Galaxy Note 7 recall. According to the company’s estimate, the consolidated operating profit rose by about 5.5 percent to approximately 7.8 trillion South Korean Won (about $9.2 billion CAD) in the three…

Samsung to buy AI company founded by the creators of Apple’s Siri

Samsung has announced that it is acquiring Viv Labs, an artificial intelligence startup founded by Siri vets Dag Kittlaus, Adam Cheyer and Chris Brigham. Viv Labs‘ AI is purportedly capable of learning, connecting multiple ideas in one command, and executing personal assistance tasks. It was first demonstrated at TechCrunch Disrupt NY in May 2016. Samsung has…

Samsung says there are now 1 million ‘safe’ Galaxy Note 7s in the world

Despite early confusion, Samsung’s Note 7 recall appears to now be moving forward smoothly, with the South Korean company now reporting that 1 million customers around the world are using safe Galaxy Note 7s. Samsung’s voluntary recall started on September 2nd with the device’s mandatory recall launching just a few days later. With each region…

Samsung patents new foldable tablet design with built-in keyboard and kickstand

Samsung has been granted a design patent for a foldable tablet by the U.S. Patent and Trademark Office, according to a document obtained by Patently Mobile. The design patent showcases a tablet that features built-in keyboard and kickstand. The tablet further features three foldable segments that would allow it to open up into a single…

Samsung discusses future plans for virtual reality, standalone headsets and 10K displays

During a recent event in San Francisco, Samsung President and Chief Strategy Officer Young Sohn discussed where he believes the future reality is headed as well as his company’s future plans for the burgeoning technology. With other manufacturers like Intel and Qualcomm jumping into the standalone VR game after revealing reference designs for standalone virtual reality…

90 percent of Note 7 owners plan to give Samsung’s latest smartphone a second chance

Now that the dust has settled and Samsung has done a better job of explaining its Note 7 exchange program and makes sense, the company is slowly but steadily circulating faulty devices out of numerous global markets. Contrary to what many may assume, Samsung says this fiasco hasn’t deterred the company’s most faithful customers, with 90…

Samsung’s Gear VR will soon feature Xbox One controller support

One of the Gear VR’s most significant issues is controller support. The device currently works with a variety of Android gamepads, but soon one of the best controllers ever will be compatible with Samsung’s low-cost VR headset. Microsoft has decided to add Gear VR support to its Xbox One controller with the first compatible game…