Latest News

Liberal MPP proposes bill to stop “unfair practices” by wireless carriers

Ontario Liberal MPP David Orazietti has introduced a private member’s bill that’s aiming to stop “unfair practices” by wireless carriers. The proposed bill will reduce cancellation fees, make contracts easier to understand, remove prepaid phone cards expiry dates… but most importantly force carriers to unlock devices when they’re paid for.

Orazietti said “There are ongoing challenges with respect to transparency and regulations in this industry, and we want to see changes to that and greater protection for consumers. This is a pocketbook issue for consumers…When a piece of equipment is paid for, or a service contract is completed, we would expect that the service providers provide the information to allow the device to be unlocked”.

Orazietti now joins NDP MP Bruce Hyer an his private members’ Bill C-560. Hyer recently introduced the “Cellphone Freedom Act” that has a single focus of carriers proving unlocked cellphones.

Source: Toronto Star


Bell Samsung Galaxy Tab now available with data plans starting a $20/month

Bell has officially launched the Samsung Galaxy Tab… this is not available in all locations so you’ll have to call around. Bell does offer a PDF with a complete list of locations that have supply, but stock is limited.

Specs of this tablet comes with a 7-inch TFT LCD display with 1024 x 600 resolution, Adobe Flash Player 10.1, a 1GHz Hummingbird processor a 1.3 megapixel front-facing and camera, 3 megapixel camera with flash at the back, WiFi, GPS, has 16GB internal storage and can hold up to 32GB with a mircoSD card. The Galaxy Tab runs Android OS 2.2 and weighs in at 380 grams. This also comes with access to the Android Market, Samsung’s Music Hub, Reader Hub and Remote PVR.

As for pricing, Bell has this for the no-contract price of $649.95 but if you get a Tablet Flex plan you’ll receive a $50 bill credit. There are a couple tablet plans to choose from. A $20/month that gives you 500MB data and if you exceed this you’ll automatically jump into the next plan at $35/month… this gives you 5GB of data. In addition, they’ve created a “Tablet TV add-on” for $10 per month. This gives you 10 hours of viewing (any overage is charged at $1/per hour).

We’ve got a few more pics and videos after the break… Check out all the details of the Galaxy Tab here at Bell (more…)


Bell reverses massive $47,000 cellphone bill… “I think I’ll still stay with Bell”

Here’s a really quick summary of yet another massive cellphone bill. Wanda Rooney and her daughters Alexandra and Victoria live in a hour north of Montreal in Ste. Marguerite du Lac Masson. Where they live they don’t get high speed internet so she opted to get herself an internet stick, only to find out that the 3 stores she visited were sold out. So Wanda calls Bell customer service where she was informed that she has unlimited internet on her cellphone and that she “can just connect your phone to your computer”. After asking 3 times to make sure that no additional charges would be incurred and an hour on the phone, she was good to go.

A week later her phone was disconnected. She stated that “When I spoke to the agent, he told me I had a very high balance. He told me $47,000, and then told me I had to agree to pay a minimum payment of $300 for my phones to be reconnected”. That was months ago and since that day she has been getting 20-page bills with her most recent for another $12,000. Bell has disconnected her phone a total of 6 times.

“I have pointed out many times that it was a customer service person who told me to do this, only to be told that I spoke to the wrong department. I should have been speaking with Bell Mobility, not Bell Internet. But you can’t choose who you get to speak to when you call, it’s Bell that chooses.”

So fast forward to Tuesday when she received a call from a Bell employee named Gina who works at the office of the president. She apologized and informed her that the charges will be reversed and her current balance is now $181.16.

Rooney stated “When I heard, I was so happy that I cried. She told me, she understood why I went to the newspapers about this because it’s been since July. I gave them a lot of time to handle this and they didn’t. She was really nice… I think I’ll still stay with Bell. I have been a client for 30 years. But I’m hoping after this that they offer me some sort of compensation for all the hours I have spent looking after these bills.”

Source: Montreal Gazette


Mobilicity Vancouver launch set for November 18th with these “Grand Opening Specials”

Want even more Mobilicity news… here’s some for you.

This is a flyer for the upcoming Vancouver launch on November 18th (still waiting for an official announcement) and these are their “Grand Opening Specials” that run until November 30th, so we’ll most likely see these offers run across all the cities they operate in. Mobilicity changed up their monthly price plans yesterday to only 3 options: $25, $35 and $45 but there are some good deals on this flyer. Specifically the $40 option that gives you unlimited North American calling, Unlimited Data, text messaging…

This new entrant is coming on strong – new cities, new plans and new devices. They just have to get the Nexus One back in stock. One more pic after the break (more…)


CAA says that Texting while driving “is only going to get worse”

Many Canadian provinces have banned the use of hand held devices while driving. If you;re caught talking, texting, emailing or basically using your device without a Bluetooth headset of sorts then you could be heavily fined, possibly have your licence suspended. A recent survey of 6,000 people by the Canadian Automobile Association (CAA) shows that 88% of people said text messaging while driving is a “very serious” safety threat and the biggest safety concern. Impaired driving came in at 83%. Other findings of the survey have talking on cellphones at 65%.

CAA spokesman Ian Jack said “It signals a sea shift for people. It’s part of Canadian culture now that, for almost everyone, you don’t get impaired and get behind the wheel of a car. The message hasn’t sunk in yet that it’s a really bad idea to be looking at your wireless device while driving. We’re dealing right now with a generation of teenagers who seem to have their wireless devices stapled to their hands, 24/7. Older drivers don’t have that habit and a lot of people who are about to get their driver’s licence do have that habit of constantly texting. The problem is only going to get worse.”

Source: Canoe


Mobilicity to launch the Android Motorola Spice

It’s been a day filled with news from new entrant Mobilicity. Everything from monthly rate plan changes to a new city launching (Edmonton). Here’s some more news for you. We just received a couple e-mails of 2 new devices coming soon – by the end of year.

The first is the LG Wink. We’ve spoken about the entry level device a couple times. Specs have this with a 2-inch touchscreen (resolution of 240 x 320), 3.5 mm headphone jack, 1.3 megapixel camera, FM radio and holds up to 4GB with a microSD and it will be available for $99.99 no-contract.

The other in an Android device. The Motorola Spice will be “Exclusive to Mobilicity in its markets”… this is true as Videotron will also be releasing the Spice in the Quebec market. The e-mail also stated that the Spice will be available in time “for the holidays and new market launches in Edmonton, Vancouver & Ottawa”. Specs for the Spice have it running Android 2.1, a 3-inch touchscreen with slide out QWERTY keyboard, WiFi, 3 megapixel camera and weighs in at 145 grams. Videotron will be selling this for $59.95 on a “reduced price” or $279.95 no-contract… but Mobilicity will have this for the no-contract price of $199.99.

More soon!


Update: Mobilicity finally launching another city… Edmonton going live tomorrow!

It’s been months and months of waiting for new entrant Mobilicity to expand outside the Toronto core… and today is the glorious day that sees the switch turned on for Edmonton. You can take a look at this coverage map above and see if you made it into their Unlimited zone. The same phone are available and customers can also take advantage of the new 3 monthly rate plans versus 6 that Toronto launched with (you can check them out here).

What do you think Edmonton… you like the newest wireless carrier in town?

UPDATE: Shortly after posting this a release went out that stated “Canada’s newest national carrier appeals to consumers tired of paying outrageous costs and getting horrible service from incumbent carriers” and that they will be going live tomorrow.

Chairman John Bitove stated “No one likes being stuck in an expensive ‘Big Three’ contract. No one likes spending hours on the phone to get a billing error reversed. Consumers have become so accustomed to being treated badly, many think they have no choice but to accept it. But they don’t – not here, not now, not anymore.”

Next up is Ottawa, Vancouver and then Calgary.


Bell Samsung Galaxy Tab pops up online, then removed.

Bell will be releasing the Samsung Galaxy Tab tomorrow but made a brief appearance online today. Very brief. Unfortunately there were no official price points on the dedicated page, but it was previously known that the no-contract price will be $649.95 or if you sign up for their “Tablet Flex” plan you’ll get a $50 bill credit – taking it to $599.95.

To compare to the pricing that Rogers has going on: $674.99; 1-year is $599.99; 2-year is $564.99 and the 3-year is $539.99.

For now you can check out the hidden page here at Bell
(Thanks Rico!)


SaskTel BlackBerry Bold 9780 now available

The newest Bold 9780 has made itself available over at SaskTel. As expected this QWERTY device running the new BlackBerry 6 OS can be yours for a flat $100 on a 3-year; $400 on a 2-year; $500 on a 1-year and a whopping $570 no-contract. Notable specs have this with a 2.4-inch display (resolution of 480×360), 624 MHz Processor, 512 MB of RAM, a 5 megapixel camera with auto-focus and LED flash, WiFi and can hold up to 16GB with a microSD card.

More here over at SaskTel


Video: RIM’s PlayBook vs. Apple iPad in web browser comparison

This video by RIM is great. They are putting their upcoming tablet called the PlayBook against the ever popular Apple iPad. It’s just over 3-minutes in length and gives a good run down of how we’ll be able to experience surfing the web. The best quote is “You’ll notice that the PlayBook is downloading rich Flash content. The iPad on the other hand actually has an error. If you look closely you’ll see that Flash is not supported. And instead they get a rather mundane, boring looking HTML site. The PlayBook is animated and is clearly getting much richer content”. Tablet wars are upon us… check out the video after the break (more…)