Rogers won't commit to updating Android phones to new OS versions

[mjschmidt]

Quote:

Originally Posted by Brendanmurphy Thank you for explaing to him exactly what i said. Maybe he will listen this time. Htc is skipping 1.6 and 2.0 so why would they bring it out for any of there devices. They saw no need to support 1.6 and 2.0 because there would not enough new things that would make sense to update sense ui for and why would they give 1.6 to one device and 2.0 for another but not all? This thread really needs to end This is an HTC Issue not Rogers. As much as well all hate Rogers we can't blame them this time

[Kronk86]

Quote:

Originally Posted by mjschmidt Wow. Just.... wow. You are really very misinformed. Here are some facts. A quick search of the web, or an email to HTC will confirm them, so if you _choose_ not to believe me, then this conversation has become pointless: 1. HTC did not, and is not skipping Android 1.6 for the HTC Dream and the HTC Magic. HTC _already made_ the 1.6 update for the HTC Dream (G1) and the HTC Magic (MyTouch). IT EXISTS! (In case there is any confusion, Sense UI and the Android OS are NOT the same thing). 2. US customers of T-Mobile received this update to their G1s (Dream) and MyTouch's (Magic) OTA (over the air) from T-MOBILE starting in the beginning of October. 3. HTC will not give Rogers customers the 1.6 OS update directly because Rogers customizes the OS Roms. According to HTC Rogers must request (and purchase) the 1.6 stock ROM _from_ HTC in order to customize it. 4. According to the Office of the President of Rogers (confirmed with _multiple_ people) Rogers will be receiving the update _from_ HTC by the end of December so they can test and evaluate it, after which they might decide to customize it and release it. 5. _If_ Rogers decides to customize and release 1.6, they will do so by making a file available on the ROGERS' web site for customers to download and install on their own. No one is suggesting Rogers go back and update the firmware on "each" phone. Rogers will (if they release it) put it on their web site, and _we_ will download it and install it _ourselves_. Let me say this again, because you didn't understand it the first time... HTC did NOT skip 1.6 for the Dream and Magic. T-Mobile users have it because T-Mobile bought it from HTC and released it. Rogers is testing it this month, and might release it in the new year. This has nothing to do with Sense UI, we don't care about Sense UI. As for "installing it ourselves now without Rogers" that would require rooting the phone. we don't want to root our phones. we don't care how easy it is, we don't want to do it. These things I have typed above, they are not my opinion, they are FACT! Get it?

[mjschmidt]

Quote:

Originally Posted by Kronk86 lol...A little angry, are we? Here is a fact: The HTC Magic and Dream suck Time for a new phone. I'm not getting involved in this debate, but the above statement is true.

[Brendanmurphy]

Quote:

Originally Posted by mjschmidt Wow. Just.... wow. You are really very misinformed. Here are some facts. A quick search of the web, or an email to HTC will confirm them, so if you _choose_ not to believe me, then this conversation has become pointless: 1. HTC did not, and is not skipping Android 1.6 for the HTC Dream and the HTC Magic. HTC _already made_ the 1.6 update for the HTC Dream (G1) and the HTC Magic (MyTouch). IT EXISTS! (In case there is any confusion, Sense UI and the Android OS are NOT the same thing). 2. US customers of T-Mobile received this update to their G1s (Dream) and MyTouch's (Magic) OTA (over the air) from T-MOBILE starting in the beginning of October. 3. HTC will not give Rogers customers the 1.6 OS update directly because Rogers customizes the OS Roms. According to HTC Rogers must request (and purchase) the 1.6 stock ROM _from_ HTC in order to customize it. 4. According to the Office of the President of Rogers (confirmed with _multiple_ people) Rogers will be receiving the update _from_ HTC by the end of December so they can test and evaluate it, after which they might decide to customize it and release it. 5. _If_ Rogers decides to customize and release 1.6, they will do so by making a file available on the ROGERS' web site for customers to download and install on their own. No one is suggesting Rogers go back and update the firmware on "each" phone. Rogers will (if they release it) put it on their web site, and _we_ will download it and install it _ourselves_. Let me say this again, because you didn't understand it the first time... HTC did NOT skip 1.6 for the Dream and Magic. T-Mobile users have it because T-Mobile bought it from HTC and released it. Rogers is testing it this month, and might release it in the new year. This has nothing to do with Sense UI, we don't care about Sense UI. As for "installing it ourselves now without Rogers" that would require rooting the phone. we don't want to root our phones. we don't care how easy it is, we don't want to do it. These things I have typed above, they are not my opinion, they are FACT! Get it?

[mjschmidt]

@Brendanmurphey: It's spelled "through", not "threw"... stop skipping English.

Regardless of what you may think, for the other users of the forum it is important to note that HTC has _confirmed_ that _they_ have the update to 1.6 for the Magic and Dream, and that Rogers just has to request it to modify. They did not skip it, Brendanmurphey is just woefully misinformed.

[Omarr...]

Have you ever thought maybe there just skipping to 2.0? There is no point of updating when 1.6 dosent have many new features like what 2.0 has.

[DoubleDouble]

this sounds rough for those who bought it first. Poor move on Rogers/HTC end

[Skippy101]

an upgrade can be done by yourself. it's all over xda on how to do it
http://forum.xda-developers.com/showthread.php?t=566130

[mr-anderson]

for what it's worth, 2010 Rogers will have an Android 2.0 device very soon

[bgoody]

Quote:

Originally Posted by mr-anderson for what it's worth, 2010 Rogers will have an Android 2.0 device very soon

[Kronk86]

Quote:

Originally Posted by bgoody Hi. Great rumor! They never let anybody know till the last minute. I pestered Telus for news on an Android phone for months...nothing, so I paid the ETF and went with Rogers. About 2 weeks later Telus announced their Android phone. Now I'm stuck with a Magic that Rogers won't update. Do you believe your rumor to be plausible or are you wishing?

[chrisyak]

Rogers, Rogers, Rogers.......


I guess Rogers really does not care to catch on the android wave and support their products they would just rather sell us new phones. Well all this negative publicity in regards to android will cause new users to look elsewhere due to the lack of support and spend their money with another company. I have no desire to support Rogers when they will not even stand by their own products.

It is very baffling why Rogers would not support the HTC Dream / Magic and update to version 1.6 and eventually 2.0 and so on. Android is the fastest growing market in smart phones and leaving their customers with old OS will ensure that Canada lags behind in Android support.


HTC, HTC, HTC

Well all the blame cannot go to Rogers either cause at the end of the day this is a HTC phone and is obvious they just want to sell handsets but by allowing carriers to not provide updates for the phones they certainly are hurting their image and will cause android users to look at others brands as well.

Google, Google, Google

Great OS but.......You need to learn a thing or two from the iphone and that you need to rollout these updates across the board on these phones just not ones you brand and make. Failing to do so is a major mistake and will cost you in the long run. While android may be taking off and getting a larger market share how do you think the sales are going to be in a few years when android owners are tired of being handcuffed from the carriers and manufactures of your phones by poor support....I love my android phone but i tell you a unlocked iphone is looking allot more attractive to me specially in the long run....Having updates for the android is what makes the Google experience much richer and with carriers not supporting 1.6 or 2.0 android is sure to upset many customers as it has done in Canada already.

In the mean time putting pressure on Rogers and all the negative press they are going to receive on this and loss of revenue may force their hands to actually do something about it instead of responding with their generic corporate responses.
If need be the Android users of Rogers who have the HTC Dream, Magic and EVE will pursue this diligently.

All i have to say is thank god my contract is up this summer ....Nexus One, Wind, Dave, Public Mobile will all get a chance to get my money since Rogers has proven all they care about is your money not customer satisfaction.

To educate yourself more on this topic and find out all that has been done and said by the customers, Rogers, HTC regarding Android updates for Canadian users please read the forums.

http://androidforums.com/rogers/1064...-6-update.html

[stymndoms]

No news from the CDMA providers yet, so you still should have analog roaming for now

Why would you want to roam in analog, when Rogers/Telus/Bell have now almost completely overlayed their analog with digital 800/1900?

[Kronk86]

Quote:

Originally Posted by stymndoms No news from the CDMA providers yet, so you still should have analog roaming for now Why would you want to roam in analog, when Rogers/Telus/Bell have now almost completely overlayed their analog with digital 800/1900?

[pencils]

Quote:

Originally Posted by Kronk86 Android still has a long way to go before it will be on par with other smartphone OS's. That being said, I still love it Nexus One looks like a Sprint HTC Hero combined with an HTC Touch (1st gen) and I REALLY dislike that. I don't know if anyone else agrees...