View Full Version : Can bell charge me a cancel fee?
espink
12-06-2010, 07:13 PM
Sorry if this was posted before. I have a question about one of bell's policies.
Can bell charge me a cancel fee after my contract is over?
My contract ends this month and I am thinking about going to another provider. When I called to make a change on my account the girl said 30 days notification is needed and you will be charge for those 30 days.
Can bell do this even though I'm done with my contract?
if so, is there anyway around this fee?
Thank you,
davidA
12-06-2010, 07:39 PM
When your multie year contract ends, you will revert to a monthly contract. If you cancel (while on a monthly contract) you will be charged for the upcoming month (according to your billing date) so, if your billing date is the 10th of December (and you cancel on the 8th) you will be charged for the period starting 10th December until the 10th January.
This is the way that I understand it (based on Telus' procedures) If I am incorrect (anyone) please do point it out.
espink
12-06-2010, 07:44 PM
Thanks for the response David.
ahh, that is no fun. Well, this just encourages me to change providers now.
Thanks for the response David.
ahh, that is no fun. Well, this just encourages me to change providers now.
Unfortunately, this is pretty much the case for most of the providers. There are some differences but not much.
jaStrom
12-07-2010, 11:27 AM
Yeah, there's definitely a fee, but it shouldn't be much. Normally the fee would only be the cost of one more month of service. I know, it still sucks.
The same thing applies to most carriers and internet and cable companies too!
I suppose it's not too surprising that they'd have one more trick up their sleeve to grab some cash from customers before they leave. :(
urbnlgcy
12-07-2010, 07:46 PM
Yeah, there's definitely a fee, but it shouldn't be much. Normally the fee would only be the cost of one more month of service. I know, it still sucks.
The same thing applies to most carriers and internet and cable companies too!
I suppose it's not too surprising that they'd have one more trick up their sleeve to grab some cash from customers before they leave. :(
These aren't tricks. This term is explicitly written into the contract when you sign it.
If you wanted out of your contract without any service over your contract length, simply call in a month ahead of time. ;)
Meadus101
12-07-2010, 10:34 PM
These aren't tricks. This term is explicitly written into the contract when you sign it.
If you wanted out of your contract without any service over your contract length, simply call in a month ahead of time. ;)
This.
When you buy a no-contract phone, you're actually signing an agreement for 30 days. It's known as a 30 day handset purchase.
You have the right to cancel at any time, you just have to give 30 days notice.