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davidA
05-26-2010, 09:18 AM
As my 3 year plan with Telus will be over very soon I have been looking at options (and doing some math)

1: I could renew with Telus.

2: I could jump ship to Koodo and buy a phone on their 'Tab'

3: I could take out a contract with another company.

4: I could save up the money and pay cash.

Looking at option one, I considered the worst case scenario. Let's say I had to cancel very early (due to unforseen circumstances) - it would cost me:

<quote>

The cancellation charge will be the greater of: $20 multiplied by the number of months remaining in the contract term, or $100 As of November 23rd, 2009, if you subscribe to a data service with an email feature and cancel that service within the first 12 months of a 36 month contract term, an additional cancellation charge of $200 will apply. Cancellation charges must be paid whether the service is terminated by TELUS or you. If you are not on a contract term with us, there is no cancellation fee.

</quote>

So, it would cost me about $900 (plus misc charges) to get out of a Telus contract (early on in its life)

Consider that you can buy many new (unlocked) Blackberry devices for less than $300 (at Puremobile) - refubrished models are sometimes even cheaper.

Telus (during the fall of last year) tagged on an extra $200 to their existing cancellation fee. This was pushed through quietly and without fanfare....

I have posted this as 'food for thought' - I visit a few forums where smartphone plans are discussed. It really does concern me that many of our young people (who are a major market force) are being taken advantage of, by the major Canadian cell phone providers.

My synopsis (at the end of the day) is to either go with Koodo or to pay cash.

Kronk86
05-26-2010, 02:48 PM
I just wanted to update you. TELUS has dropped their TLC to a $400 cap with a regular phone. It is now in line with Rogers and Bell.

The Data Cancellation fee is now also $200 at Rogers and Bell.

That would make it $600 to cancel in the first year of a contract....That is about the cost of a new High End Blackberry. I believe that Puremobile actually sells the BB 9700 for $499 CDN. That is the same price as TELUS and Rogers had it for $449 for a while.

I would suggest buying your phone outright if you are considering getting a new one.

davidA
05-26-2010, 03:04 PM
Thank you for the information Kronk86. As I may have to travel some during the next two years I am looking at options.

Eigtball
05-27-2010, 12:27 PM
Data cancellation on Rogers is 25 min, 100 max according to my small print on roger.com?

distorento
05-31-2010, 06:40 PM
difference with telus is that when you get to the end of your contract, they'll offer you all kinds of free phones, with Koodo, it takes 5 years to pay off your tab and another five years to build one up!

HyperBear
06-08-2010, 01:40 AM
@Kronk86

So, I have a HTC Hero that I got on day one when Telus launched their 3G Network. So If I wanted to cancel the phone now, it would only cost me $400 and not (20 x 29 = $580)? and also, what does TLC stand for again. I know its got something to do with cancellation.

I just wanted to make sure that this information was true, before I buy out the phone, because it doesn't say anything on the telus website about $400 cancellation fee.

Thanks

davidA
06-08-2010, 08:27 AM
@Kronk86

So, I have a HTC Hero that I got on day one when Telus launched their 3G Network. So If I wanted to cancel the phone now, it would only cost me $400 and not (20 x 29 = $580)? and also, what does TLC stand for again. I know its got something to do with cancellation.

I just wanted to make sure that this information was true, before I buy out the phone, because it doesn't say anything on the telus website about $400 cancellation fee.

Thanks

The $200 extra (if you cancel in the first year of a 3 year agreement) is still applicable AFAIK.