Ouch! TELUS overcharges corp client...

[Skippy101]

"$75,000 CAD of unanticipated costs to date":eek:

http://www.boygeniusreport.com/2009/01/30/telus-mobility-doesnt-play-nice-with-small-business/#more-15678

[CreamyGoodness]

way to go telus

[Sweetness]

This was quickly resolved by TELUS:

"A happy ending, I just got off the phone with the “Office of the President”.

They will be crediting back all of overages to $0.10 since activation and also honouring the $0.10 for the remainder of the contract.

Technically they have to switch our plan due to the way their system is set up, but the new plan will have $0.10 overage and otherwise in their words “will be as good or better” than our current plan.

They will be calculating the amount of the credit and will have it for me next week."

http://www.boygeniusreport.com/2009/02/02/telus-relents-resolves-small-business-dispute/

[CreamyGoodness]

thats good

[Sweetness]

yup... I guess the bad pr was worth the 75k

[CreamyGoodness]

maybe. lol :)