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Virgin Mobile dominates the “2009 Canadian Wireless Customer Satisfaction Study”

By Rob Avison ⋅ October 27, 2009 ⋅ 4 comments

The 2009 Canadian Wireless Customer Satisfaction Study by J.D Power opening paragraph starts by stating that the evolving wireless technology and new wireless providers (WIND Mobile, DAVE Wireless & Public Mobile) are making customers less loyal and less likely to recommend their current service providers.
Lubo Li at J.D. Power and Associates in Toronto said “The [...]

Win $5,000 in Virgin’s “National Fearless Day” contest

By Kate O'Brien ⋅ October 27, 2009 ⋅ Post a comment

We let you know earlier in the week that Virgin was gearing up for their own self proclaimed “November 19th is National Fearless Day”.
A dedicated site has been created with more info. Virgin says that National Fearless Day is “The Thanksgiving of bravery. The Canada Day of courage. The Valentine’s Day of kicking ass. This [...]

Virgin Mobile drops prices for all BlackBerry devices

By John Connors ⋅ October 23, 2009 ⋅ Post a comment

Virgin has once again dropped their BlackBerry prices. You can now get the BlackBerry Pearl 8130 and Flip 8230 for $0.00 on a 3-year contract. In addition, the Curve 8330 has been dropped by $50 to $29.99 on a 3-year contract. These all have to be on Virgin’s BlackBerry Bundle monthly plan.

Virgin declares November 19th as “National Fearless Day”

By John Connors ⋅ October 23, 2009 ⋅ Post a comment

Virgin Mobile wants everyone to know that Thursday, November 19th is not just an ordinary day… it’s “National Fearless Day”.
Virgin says “What’s that you say? You’ve never heard of National Fearless Day? That’s because Sir Richard Branson made it up. When you get knighted, you can make up your own holiday too. It’s one of [...]

Good Cause: Virgin supports “Step up for Street Kids” Charity Walk

By Kate O'Brien ⋅ October 18, 2009 ⋅ Post a comment

Virgin Mobile is supporting another good cause, this time it’s the “Step up for Street Kids” Charity Walk for Covenant House and it’s for at-risk and homeless youth in Canada.
If you’re in Toronto on November 7th at 3:15pm you can join their team for a 5k walk. The registration fee is $25 and Virgin wants [...]

Virgin offers up Samsung Link for $0.00 on 2-year

By Kate O'Brien ⋅ October 6, 2009 ⋅ One comment

Virgin Mobile has reduced the price of the Samsung Link to a beautiful $0.00 on a 2-year contract. This is a “limited time” special offer with no end date noted on their site. The Link comes in Grey and White and as a bonus they will throw in a decal to make your Link stand [...]

Reminder: Virgin increasing Unlimited Mobile Web Browsing fee today

By Kate O'Brien ⋅ October 4, 2009 ⋅ 2 comments

Just a little reminder that today is the day (October 4, 2009) that Virgin has increased price of their Unlimited Mobile Web Browsing. We let you know a while ago that this was happening and it’s been on their site also. The price will jump $3 to $10 a month for the unlimited service.

Virgin increasing outgoing text rates & Directory Assistance November 3rd

By John Connors ⋅ September 9, 2009 ⋅ One comment

Coming off the latest announcements of increasing Web Browsing prices, Virgin is set to increase their outgoing text message rates effective November 3rd. So if you are not on a text plan this gives you enough time to consider one.
On their site they state “Virgin to Virgin text rate will change to 15¢ from 5¢ [...]

Virgin’s “Be Fearless” scholarship awards program

By Rob Avison ⋅ September 2, 2009 ⋅ Post a comment

The Virgin Mobile brand simply screams a good time and by taking a look at the pics from Virgin Fest you know they know how to throw a party. Now that some of the Canadian banks have declared the recession as “over” the “Screw You Recession” site is almost null and void… so Virgin has [...]

Introducing the Canadian wireless “Code of Conduct”

By Kate O'Brien ⋅ September 1, 2009 ⋅ 11 comments

The Canadian Wireless Telecommunications Association (CWTA) has officially created the “Code of Conduct for Wireless Service Providers“.
There are always a number of stories we hear every year about customers with high cell phone bills due to a carrier over charging, or a customer being misinformed or never originally being communicated when signing their original contract. [...]

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