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DAVE Wirless signs roaming agreement with Rogers
DAVE Wireless invested $243.1-million for 10 licenses during the Canadian Wireless Spectrum Auction and what we know about them so far is the following: signed a roaming agreement with T-Mobile; brought on Ericsson to design and build their 3G UMTS network; signed a cell-site sharing agreement with Bell and will launch their new network in [...]
DAVE Wireless signs cell-site sharing agreement with Bell
Last week we had the opportunity to speak with Dave Dobbin, CEO of DAVE Wireless, he stated that ““We want a better a better customer experience. We want customers to have a better experience with billing. We want customers to have a better experience with service, when they phone in we want them to have [...]
Interview with Dave Dobbin, CEO of Dave Wireless
Dave Dobbin, CEO of DAVE Wireless (Data & Audio Visual Enterprises Wireless Inc.) took some time out of building his new network to speak with us. He’s a team player, down right enthusiastic and as says “has the best job in the world”. Do you blame him for being so outspoken about his chosen vocation? [...]
Lacavera: “price isn’t the only indicator of customer satisfaction”
One of the greatest books I have ever read was called “The experience economy”. It basically gave insight into how to create the best customer experience as possible. With the Canadian wireless market changing daily, and more so in a couple months there has been a report earlier in the week that showed an estimated [...]
New carriers to see 8 million new subscribers by 2014?
No kidding the current wireless carriers are putting pressure on the newcomers and requesting the CRTC to look into how they are structured. A recent study conducted by Toronto-based Convergence Consulting Group shows that our new wireless carriers (WIND, DAVE, Videotron and Public) will rake in about 8 million new subscribers by 2014. In addition, [...]
Rogers requests hearing into Public Mobile & Dave Wireless
With the new wireless entrants getting prepared to launch their new offerings to us Canadians shortly, I can remember when then Industry Minister, Jim Prentice spoke about the intentions of the Wireless Spectrum auction: “Our government’s intentions are clear: to achieve lower prices, better service and more choice for consumers and business. We believe in [...]
DAVE Wireless finally has online presence
DAVE Wireless (their name will change at launch) is basically the only new wireless entrant to hold back from giving any real insight into their plans. What we know so far about DAVE Wireless (Data & Audio Visual Enterprises Wireless Inc.) is that they invested $243.1-million for 10 licenses during the Canadian Wireless Spectrum Auction, [...]
Introducing the Canadian wireless “Code of Conduct”
The Canadian Wireless Telecommunications Association (CWTA) has officially created the “Code of Conduct for Wireless Service Providers“. There are always a number of stories we hear every year about customers with high cell phone bills due to a carrier over charging, or a customer being misinformed or never originally being communicated when signing their original [...]
DAVE Wireless brings on Ericsson to build out 3G network
What we know so far about new entrant DAVE Wireless (Data & Audio Visual Enterprises Wireless Inc.) is that they invested $243.1-million for 10 licenses during the Canadian Wireless Spectrum Auction, they’ll be changing their name before their official launch, recently signed a roaming agreement with T-Mobile and will have BlackBerry and Andoid devices as [...]
Did the auction participants overpay by $2 billion?
We’ve been following the developments of the Canadian Wireless Spectrum Auction since it started. It’s actually impressive to see the ongoing saga unfold just like an episode of “As the World Turns”. Over the past year or so we’ve seen Rogers, Bell and TELUS somewhat reduce their prices (this could be an economy thing), their [...]
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