BlackBerry shuts down support forums and directs users to CrackBerry

Comments

  • It’s Me

    wow

  • Ipse

    Not surprising, considering the state of BB and the fact that Google forums are more or less the same type of community groups.
    With obvious consequences.

    • meh…

      The state of BlackBerry? You mean them becoming a software company, and TCL taking over the hardware name of BlackBerry. Yeah, it makes perfect sense.

  • Shogun

    Let’s call it for what it really is and that is the company couldn’t stomach the criticism it was getting on their own forums and there was much of it at times.

    • dc2000

      Orr… it was a shift from a hardware company to a software company? lmfao, you’re such a fckn goof on these posts. Seriously. Go get a life, get out there and meet people. You wont meet anyone if you’re on ms 247365 bashing a company that you have no attachment to. I find this hilarious. You’re clownin, is all.

    • Shogun

      Oh really goof? They still are in the software business aren’t they? Yeah. And so you’d think they’d be interested in helping customers with concerns or questions on that level.
      Why dont you wake up instead of acting like some tool who pretends he knows what he’s talking about. It’s pretty clear you never saw what was going on with these forums and the real reason they shut them down

    • The real Chug that Haterade

      Speaking of a tool that pretends to know what he is talking about… BlackBerry no longer is in the device business.. why should it have support forums for devices?

    • Shogun

      Uh..They make the software that runs this stuff pal. They still advertise and sell hardware on their website. Wake up will ya. Geesus

    • The real Chug that Haterade

      Hahahahah isn’t it you that is constantly complaining about how BlackBerry “can’t make up their minds” yet when they shut down device support forums, you complain about that. And who care that they sell BlackBerry handsets on their website…. Best Buy sells Samsung devices on theirs… should Best Buy have a Samsung support forum as well?

    • Shogun

      Do you realize how stupid you sound? You clearly have NO IDEA what you’re talking about and the more you open your mouth the more it shows.
      When Chen first came on board here he was more than keen to blog his face off and then within 2 years the criticism became more than he or other insiders could handle. The support forums were no different because what you had were numerous users complaining about hardware and software and the company in general. All they’ve done here is move that stink away from a website bearing their name prominently to the point now where there is no support for anything, except developers.
      They still make software and for that to run it needs hardware does it not? Removing discussion forums has nothing to do with moving from hardware to software and if it were so benign why would they bother?

      You’re such a simpleton who is about as gullible as they get. You take anything and everything this outfit says at face value. lol!

    • The real Chug that Haterade

      Hahahahahaah yeah… I don’t know what i’m talking about but you do right? Just like you knew what you were talking about when it comes to TCL not letting BlackBerry update their devices? Oh, and I’m sure your snide comments gassing up the BlackBerry support forums really hurt Chen’s feelings… which is why he decided to shut them down. I bet it had nothing to do with costs (ie hardware and manpower).

      Ps. Hilarious how I make one innocuous comment about the Apple Watch bands and you’re all over it bashing me six ways from Sunday…. yet look at you here…and on EVERY BlackBerry article posted on this site… SMFH

    • Shogun

      Haha. Still going on about TCL and Watch bands eh? You’re outta ammo and yet you’re still firing off your mouth like you have something worthy to say. SMFH at you

    • The real Chug that Haterade

      Hahahahah out of ammo? Naaw… just two perfect examples of your nonsense. And speaking of firing off at the mouth without something worthy to say… you realize nobody here takes you seriously? It isn’t just me or Revolver that clown you…. there have been at least two or three others just in the past two days. I believe the others would agree that you remind us of some crazy person shouting in the middle of a crowded room hoping someone will actually pay attention to your nonsensical ramblings. You flail in this BlackBerry enclosed vacuum like BlackBerry fired you or you lost your life savings on BlackBerry stock… why else would someone spend so much time and effort obsessing over a company that doesn’t even know (or care) you exist? Not to mention that you life wouldn’t be an better or worse if BlackBerry ceased to exist tomorrow…

    • Shogun

      You’re continuing focus on me personally is hilarious, especially considering I’ve overwhelmingly been on the right side of the argument for quite some time. It shows your weakness and denial which is fine by me because looking at the markets reaction to this company on several levels just doesn’t weigh on your side of the argument.
      And who really cares what people take seriously here. Just as many think you’re a bozo as well but that isn’t the story is it?

    • The real Chug that Haterade

      the “right side of the argument”…. Mmmmkaaay.. sure you are…. just like how you were so “right” about the updates… or about the goodwill writedown… oh, and you haven’t attacked me personally? Riiiiight..

    • Shogun

      Who cares about the updates? How many months ago was that huh? Geesus man. I even admitted I was wrong but you? You’ll never admit anything. Oh, and don’t try to cover up your lack of knowledge about financials by glossing over another write down to the tune of fifty million dollars just because I didn’t elaborate further on my meaning.

      Seriously you need to find some new material buddy

    • The real Chug that Haterade

      Naaaw… I’ll keep using it as long as you keep up the pompous “I know everything” attitude that you continue to display here. And my lack of knowledge about financials? LMFAO… yeah… sure.. two words…. adjusted EBITDA

    • Shogun

      Keep sucking and blowing. This company hasn’t had any EBITDA for nearly 3 years. lol!

      What’s the share price again today?

    • The real Chug that Haterade

      Hahahah no EBITDA huh? You must have missed the 42 million for this quarter… 13th consecutive quarter of positive EBITDA..

      ZOMG… share price…. did it drop? No way…. wow… hopefully you, as a shareholder, will be okay….

    • Shogun

      Annual revenue is down here from $6.8 billion to $2.1 billion in two years! You can’t even say what EBITDA multiple the company would be taken out at because it doesn’t exist here. All this company does is play a shell game moving money around and creating new categories to report under that even Chen admits was a mistake.

      They created this new category “Mobility Solutions” on the income statement supplement, but then they axed it on that document in Q3 but still use it in the press release.
      Chen admitted on the call that they goofed and have to fix things. He also said he should poke himself in the eye. Total bozo

      And last but not least Chen has been talking about a 30% growth rate FOR A YEAR!
      And last year, he only delivered the $500 million target by using non-GAAP numbers and extra licensing.
      He also said the turnaround would take 18 months, we’re just over a month away from 3.5 YEARS.
      Me thinks a joke is here. It’s called BlackBerry.

    • The real Chug that Haterade

      Yet you spend night and day posting about them…. and if Chen is such a joke, there is still that open invitation to you to provide your accomplishments in business… of which you’ve repeated avoided.

    • Shogun

      You see there you go. Nothing left to argue and we are back talking about “my accomplishments ” in business SMH. It’s just sad you insist on defending something so ardently when you claim you have no shares here and your only real connection is using a BB phone. Please tell me using their hardware is not the reason you are so determined in defending something so indefensible!?!? Seriously man

    • The real Chug that Haterade

      It’s just sad you insist on bashing something so ardently when you claim you have no shares here . So what is your reason for posting on BlackBerry articles 24×7?

      Oh, and there is a difference. Yes, I’ve never been the POTUS but I’m certainly entitled to not agree with his stance on healthcare or any other topic that personally impacts me. You, on the other hand, love to rip on Chen and his effectiveness as a business leader yet you continue to deflect when someone calls you out on your qualifications…. which tells me you don’t have a pot to p!ss in when it comes to having the experience or knowledge of what it takes…. if you did have the business acumen, you certainly wouldn’t be so willing to deny and deflect when someone calls you out on it.

    • dc2000

      Okay there crack head wannabe. You’re really invested in BlackBerry eh? So much so you were all up in their ish on the forums, even I… who has been rocking a Berry for over a decade, never been on their forums. Yet, you have. My previous comments from a few months stand. Bye kiddo.

    • The real Chug that Haterade

      I’m curious what his life is like outside of this site… seriously, who spends every waking minute obsessing over a company (or their products) that they have no interest in?

    • dc2000

      Man, I’m telling you.. it’s probably some guy with zero friends, who lives in his moms basement and has acne all over his face and eats junk food and plays video games and surfs on mobilesyrup looking for a new BlackBerry post to comment on because him or his family never got him a BlackBerry back in the day so he had to use those samsung featured phones. He never became popular because he never had BBM, so other kids didn’t message him and now he’s the way he is because of all of that…

      lol I’m bored, don’t mind me ????

      But seriously, guaranteed he has no friends while you and I go out with s/o, friends, etc.. He has no human interaction. If he does, he must be wildin at parties! /s

    • Shogun

      Stick to stand up comedy because it’s clear you have little capacity for much else

    • dc2000

      I actually own and run my own company. Soo, stick to mobilesyrup BlackBerry posts because it’s clear you have zero capacity for anything else, Essé.

    • Shogun

      Well good for you. I always get a laugh out of people with no point to make beyond ad hominem attacks and statements clearly motivated by your lack of knowledge of the topic at hand. Running your own business has NOTHING to do with any of this

    • The real Chug that Haterade

      “You’re such a simpleton who is about as gullible as they get.”

      Oh, you mean like this ‘ad hominem attack’ taken verbatim out of one of your earlier comments? Pot…. meet kettle.

    • The real Chug that Haterade

      One doesn’t have to be a stand up comic… you do a fine enough job getting people to laugh at your nonsense without any help.

    • The real Chug that Haterade

      Wouldn’t surprise me one bit….

    • Shogun

      Where did I say I was invested huh? SMH

    • dc2000

      invested with your time, you stupid illilterate hillbilly. Talking to you is like talking to my ex wife.. You’d get a better conversation with an oven.

    • Denton

      LMFAO…this Noob (Shogun) is a paid shill its obvious

    • Shogun

      LMFAO@you…Yeah today’s a ‘green day’ ain’t. Up a nickel after being down $.20.
      You’re so clueless Denty its unbelievable.
      The shorts are crapping their pants for sure.

    • Denton

      Down 20 and up a nickle, so what thats not a green day? I am confused Shill… how you even exist so far in the hole??

    • The real Chug that Haterade

      Careful… your comments will get removed while the resident pot-stirrer’s comments won’t be touched.

    • Dennton

      Oh, I think the lil’ coward is the one who has been doing the flagging…

    • Shogun

      Yeah Denty…Up $.05 and down $.20 What? You think the trading day was all green? lol!

    • Denton

      Gee market looks red yet BBRY finished green…your color blind too? LMFAO

    • Shogun

      Yeah you wish I was ‘illiterate and a hillbilly’ Would go along ways towards assuaging your own insecurities. Clown.

    • The real Chug that Haterade

      it is a 24x7x365 investment….

    • Denton

      LOL.. another green day and your dying in your short…suck it up buttercup

    • Shogun

      Green day? LOL! The stock was down $.20 USD this morning. Do you ever do a little homework before opening your mouth? And being up $.05 is hardly something to make a short trader faint.

    • Dankey

      “suck it up buttercup”
      Ain’t that somethin’ yer paw taught you…?

    • The real Chug that Haterade
    • meh…

      It’s pretty simple. TCL now handles hardware, Crackberry is larger and better, and they’re a SOFTWARE company.

  • Omar

    Good for Crackberry.

  • JD

    Does Crackberry know?

    • The real Chug that Haterade

      “For the record, no money went from BlackBerry to CrackBerry for this. They had decided to close their support forums and I was more than happy to have them redirected to CrackBerry. It’ll make for an even BIGGER and BETTER CrackBerry community,” said Michaluk in a comment on the site

  • The real Chug that Haterade

    I don’t understand why a certain poster is allowed to continue posting the same nonsense over and over on BlackBerry articles…. .

    • Dankey

      Yeah, where is Denton?

    • The real Chug that Haterade

      Probably got his comments removed

    • Dankey

      Awww….

    • kirfer

      Yep, I think it was Elvis doing the culling…

    • The real Chug that Haterade

      Too dull

    • TheCuddlyKoala

      KEYone? Yes, yes it is.

    • Denton

      Nope…. too busy at work, I see the Aussie bumbling gang is in full force though.

    • Denton

      Why you miss me? I know you like the verbal beatings….. but this is going too far LMAO!

    • Lil’ Denton

      P-P-Poppa….?!?

  • Reality Check

    Its crazy to think that a software company at their level can operate without their own internal user support forums. I am pretty sure this is just a strategy by BlackBerry to hit the reset button with their history on the forums and start again at a later date with a new forums with none of the historical posts.

    • The real Chug that Haterade

      May be part of it but I’m sure the bulk of it has to do with cutting costs (ie eliminating hardware and manpower costs)… especially given they are no longer in the device business.

    • Shogun

      That’s exactly what it is and the people raving on here otherwise haven’t the first clue. Anyone can see the criticism that was going on since Android was introduced. Just another attempt to clean their dirty laundry here

    • The real Chug that Haterade

      When you’re done with the tinfoil on your head, can I use it to grill some veggies?

      Ps. Why does it matter so much to you that spent the better part of a day here commenting about it? Big effin deal they shut it down…. move on already. What do you hope to accomplish by continuing to post about it?

  • Dankey

    Uh Oh Spaghettio…this ain’t good…this ain’t good, I tells ya.

    • The real Chug that Haterade

      You lost?

    • Dankey

      Possibly…I was trying to find a good news story on ol’ Blackberry….

    • The real Chug that Haterade

      Riiiiiight

    • kirfer

      Mission Impossible… But thumbs up for the optimism!

    • The real Chug that Haterade

      Too dull

  • kirfer

    Just put the cue in the rack for good, Mr Chen and Mr Beard. This death-by-a-thousand-unannounced-cuts is incredibly embarrassing for a once-proud company.

    “Our customers depend on the BB10 platform and they are the ones that drive our roadmap”

    LOL! Oh yeah, he forgot the last bit: “…(our roadmap) that we’re using to drive away from them…”

    • The real Chug that Haterade

      Too dull

    • TheCuddlyKoala

      Their product line? Yes, yes it is.

    • The real Chug that Haterade

      Naaaaw… your comments

    • TheCuddlyKoala

      That’s correct, they couldn’t compete.

    • The real Chug that Haterade

      Riiiiiiight…

    • TheCuddlyKoala

      So they COULD compete? Please explain…

  • kirfer

    I guess at least they’re consistent.

    OS? Way too hard: let someone else develop it, ours is dead in the water… Whoops, I mean “we are fully supporting our incredibly valued dodoOS customers, who are mega-important to us.” Phew, that’s better…

    Hardware? Nah, that’s way too hard: let’s just bask in the glory of the Alcatel brand! And Optiemus in India looks like they’re a quality partner. (Oh, wait…)

    Support Forums? Way too much like work. Throw the half dozen remaining suckers in Crackberry’s direction…

    Underpants, on the other hand: if there’s twenty cents a pair to be made on Blackburied branded underpants, we’re in!

    • The real Chug that Haterade

      Way too dull…. way too obsessed…. way too Kirfer

    • TheCuddlyKoala

      Facts hurt huh?

  • TheCuddlyKoala

    HAHAHAHA!!! Crackberry is their support department now! Pathetic, lazy company.

    • The real Chug that Haterade

      Device support forums… considering BlackBerry no longer makes devices.

    • Dimitri

      Maybe you should have read more instead. They don’t make their own devices anymore and got a contract with Crackberry to use their forums as a support forum now.

    • TheCuddlyKoala

      Yah I just said that.

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