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Videotron raising TV and internet rates beginning April 1st

Quebec-based regional carrier Videotron has sent messages notifying customers that rates for TV and internet are going up starting April 1st, 2017.

“Our prices for TV and Internet service remain competitive,” states the website. “Among other things, the rate changes reflect adjustments of fees incurred by Videotron (inflation, exchange rate, increase in the price of materials…).”

Apart from this notice, the carrier didn’t publicly broadcast the details of the rate increases, but informed MobileSyrup that TV plans purchased before the introduction of skinny basic cable packages in February 2016 are going up by $1 CAD, while some internet plans pre-dating September 2016, such as Hybrid Fibre 5, will rise by $1 or $2.

“Our prices for TV and Internet service remain competitive”

Videotron declined to break down which plans specifically are affected, but says that the carrier is contacting affected customers over the next few days with more information.

This notification comes on the heels of Telus and Bell’s own recent announcements that residential service prices were increasing due to infrastructure development costs. Those changes will take place March 1st and February 1st, respectively.

Update 01/20/17: MobileSyrup has received further details on which internet plans are affected from Videotron. The internet plans increasing by $1 are: Basic Speed Internet, High Speed Internet Access, Hybrid Fibre 5 Internet (grandfathered) and Hybrid Fibre 10 Internet (grandfathered).

The internet plans increasing by $2 are: Hybrid Fibre 15 Internet (grandfathered), Ultimate-Speed Internet 30, Hybrid Fibre 30 Internet (grandfathered) and Hybrid Fibre 30E Internet (grandfathered).

Additionally, the carrier noted that anyone who subscribed to their internet plan after September 28th will not be affected by these changes.

Thanks to Helder for the tip! If you’re a Videotron customer who has received this notice of change, we’d love to have you share details with us in the comments.

[source]Videotron[/source]

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