Update: Public Mobile to end Unlimited Data option, will now offer 1GB per month

Ian Hardy

February 20, 2014 4:04 pm

When the Competition Bureau completed its review of the TELUS/Public deal they noted that Public Mobile believed its current $19/month Unlimited plan is unsustainable and planned to discontinue it “due to financial sustainability issues.” The Bureau, according to its report, was concerned that the proposed transaction might accelerate the death of this plan and advised TELUS to “continue to offer, under the Public Mobile brand, a $19/month ‘Unlimited Talk’ plan until at least the end of 2014.”

The $19 per month plan is still in operation, but getting the quick boot is one of Public Mobile’s core values of offering Unlimited data. According to an internal doc we received, Public will begin to notify existing customers that their unlimited data option is no longer available and will be replaced with a cap of 1GB per month. The doc says this move is in the best interest of managing “internet traffic to ensure all users have a consistent, high quality experience.

Perhaps this is part of TELUS making Public Mobile “much more profitable, or profitable period.”

Update: We’ve received some additional info on the finer details. While Public Mobile will no longer be offering unlimited data, cutting it down to 1GB per month, the doc and their site now notes that “If you do go over 1 GB, you will notice a slowdown in your service after a reasonable buffer.”

Here’s the full doc:

public2


“For the majority of our customers 1GB is more than enough data”

“Over the next few weeks, we will be letting out existing customers know that the unlimited data currently included as part of their plan, will be replaced with 1GB of data.

Public Mobile is committed to being open and honest about policies such as how we manage internet traffice on our network to ensure that all users have a consistent, high quality experience.

There are a small number of customers within our base who have been using excessive amounts of data. This strains our network and can negatively impact the quality of service that other customers receive. For the majority of our customers 1GB is more than enough data to surf the web, access social media and send or receive emails.

To provide sufficient notice, customers who activated prior to February 14th will receive a message advising them that their data service will be limited to 1GB data per month as of April 4th. Customers who activated on or after February 14th will receive a notification at a later date.”


(Thanks tipster!)

  • grantdude

    I am so surprised. /sarcasm

    • disqusmy

      It is not funny at all. !!

  • It’s Me

    “The doc says this move is in the best interest of managing “internet traffic to ensure all users have a consistent, high quality experience.”

    Funny, I’ve never read of anyone with Public complain about over saturation. Is it really a problem or just an excuse?

  • Collin dubya

    That didn’t take long.

    • LeafsFanGirl

      I thought that they would start making changes later this year. Public Mobile customers, run don’t walk!

  • Collin dubya

    I sure hope people are being let out of their contracts.

    • mdram

      Yeah, otherwise it’s time for a “class action”…

    • Tanya Marsh

      Seriously, that’s what I just told the guy on the phone at Public Mobile. There must be some recourse we have in Corproate law. This is absolutely insane!! I bought a phone on sale on October 3, 2013 that I am told now I have to buy a new one between May and July or else my phone won’t work when the merger with Telus happens. My plan is also no longer valid. This is ridiculous. Public Mobile was the only cell phone company in Canada that I ever found that was NOT a huge rip off. If anyone knows of any others (and please don’t say Bell, rogers or Telus) and Wind is useless cause you can never hear anybody, please let me know. Thanks. :)

    • RoboBonobo

      There’s no contracts.

    • TonyC

      Since Public Mobile uses CDMA phones, they may as well be stuck in a contract. Public Mobile targeted lower income users with inexpensive phones and dirty cheap plans.

      Unfortunately Telus knows that all they have to do is offer these users a “free” phone (you can bet it won’t be current phones) and the ability to keep their current plan (even with just 1GB of data) and most if not all of them will sign a 2 year contract.

      Funny how Public Mobile is having a handset “sale” Wonder they’re advising users that they are buying an overpriced paperweight.

    • RoboBonobo

      I doubt they’re selling off the phones that won’t work on the new network, seeing as they’re already replacing the nonworking phones free of charge without needing to sign a contract. Most of the models they sell are already compatible with the new network.

    • TonyC

      Here’s a couple of examples that aren’t the $24 flip phone you mentioned:
      ZTE N850 – CDMA 800 & 1,900 MHz, Data – EV-DO Rev.A – NOW $119.00
      Kyocera Rise – CDMA 800, 1700/2100, 1900 MHz, Data – EV-DO Rev. A. – NOW $114.00

      Don’t look just at the frequency, but the technology. There is no way to convert a CDMA radio to a GSM/HSPA/LTE radio.

    • RoboBonobo

      The only phone that’s going to be losing connectivity is being replaced (free of charge) with the Kyocera Kona.
      Telus runs a CDMA network on 800MHz freq. Looks like those phones are going to be compatible with the new network!

    • TonyC

      No they aren’t. Telus’ new network is HSPA+/LTE. To quote directly from the story “… will give them the option to leave CDMA and transition to TELUS’ faster HSPA+ or LTE network”.

      Yes, Telus still runs a CDMA network, but the writing for it is already on the wall, if there was a future for CDMA/EV-DO then Telus would have already been rolling out Rev B. for the last 3 years, and we’d be hearing of DO Adv, instead they rolled out HSPA+/LTE.

      Again the only way any of the phones that Public mobile is selling right now will be compatible with Telus’ HSPA+/LTE network is to gut them, rip out the CDMA radio, and solder in an LTE radio in its place. Good luck trying to do that.

    • RoboBonobo

      Why would they replace a broken phone with a phone that still only has CDMA support but on a Telus-compatible band? Duh?
      That tells us that they’re not abandoning CDMA right now.
      We’ll see real soon whether they’re immediately upgrading everyone onto LTE or abandoning CDMA. My guess is that they’re sticking with CDMA, and they’ll add new Verizon-style phones with CDMA and LTE on Public’s G-band spectrum.
      I seriously doubt they’d force every customer to buy new, more expensive phones, do credit checks, and sign agreements, just to turn Public into a second Koodo….

    • TonyC

      Okay, have it your way. Think what you want, but the reality is that Bell, Telus, even Verizon, have reduced investment in their CDMA/EV-DO infrastructure to basic maintenance only, while pumping billions into establishing and expanding an HSPA+/LTE network. That fact alone should tell you what the future of CDMA. As for your comment about credit checks, Telus can easily grandfather accounts that are in good standing, and yes Public Mobile will simply become yet another flanker brand for Telus.

    • RoboBonobo

      It’s not like I said they’re investing in CDMA… The network is already there; I’m saying they’re going to make a new use for it.

    • TonyC

      So was the Mike network. They mothballed that one. The reality is that it makes 0 sense to invest in maintaining multiple networks “just because”. I’m done with this conversation, it’s quite obvious that all you want is to thump your chest and believe you’re right. Peace.

    • RoboBonobo

      Thumping my chest? Lol. I’m not trying to bully you, bud.
      Sorry if I hurt your feelings. We’re both just speculating.
      Either of us might be right (or neither). We’ll find out what happens in about 3 months.

    • Tanya Marsh

      Look, I was just at the store yesterday, and on the phone just now and the deal is we have to BUY a new phone. They are not giving any away. This is absolutely insane. My plan if I choose to stay will be completely different, my phone is worthless, and I bought it in October, because it will no longer work on their “new” network. It’s a Kyocera Rise. Unfreakingbelievable. Just when I thought I got away from the fleecing cell phone companies like Rogers and Telus and went with Public Mobile (actually my second phone with them, and I loved my old one just fine and the service was great when I had it a couple of years ago and completely affordable for the first time, here comes Telus swallowing them up. It’s like I can’t escape no matter how hard I try. I don’t know where you guys all live but I’m up here in Canada and here every company is a rip off except WIND which is just a shitty network, you can’t hear anyone on it so what’s the point?

    • RoboBonobo

      Kyocera Rise is compatible with Telus’ CDMA network. It won’t work on the HSPA+ network though. They’re still selling it now. I don’t know of any technical reason why it should stop working until Telus turns off their CDMA network in 2015.
      It’s possible that Telus is not going to let your phone connect to their CDMA network… but I think it’s really a lot more likely that your salesperson is confused about what will stop working, or purposely misleading you so they can earn commission.
      The only advice I can give is to wait until your current phone stops working before you make a decision about what to do.

    • Caroline Dordolo

      Just curous Tanya, I took have been with Public since they first opened, the first phone ZTE the camera stopped working, then I upgraded when the new Kyocera’s came out because I needed internet and GPS–haven’t had it a year either, but it began freezing on me, then it would shut down, and I can’t even dial out at times because the “activity phone is not responding” as well as facebook, that alone makes me want to stop with Public Mobile, but the reception has been great…I have 3 days before my service gets cut and I don’t know if I should continue with them…did you, and what phone did you re-purchase and were you having trouble as well with your KYOCERA…

    • Tanya Marsh

      btw, they are not. I am so livid right now I must be purple.

    • fishboat_harry

      Public Mobile doesn’t have contracts. It is all prepaid

    • Tanya Marsh

      We don’t have contracts but surely I deserve a refund for a phone that I bought on October 3rd, that I am told will no longer work on the new network as of May.

    • Tanya Marsh

      But they’re claiming I’m not entitled to anything because I don’t have a contract.

  • DonB

    If you’re a Public Mobile customer, it’s time to bail out.

    • Chris

      Absolutely. This should not be tolerated, but people are too busy, lazy, bothered or mindless to care.

      Everyone who had Public Mobile and were fine with it should immediately transfer their number, and switch their plan, to Wind.

      I was actually considering getting a Public Mobile plan “just in case” Telus would honour the grandfathered plans. Good thing my gut told me not to bother. This should be illegal.

    • alphs22

      Honour these grandfathered plans? LOL. Get a grip.

      Public Mobile customers all of the sudden have access to a superior network with vastly improved coverage and will be getting faster data speeds. $30 plans with unlimited talk/text/data are ultimately unsustainable as they bleed the carriers dry.

      PM was struggling when TELUS bought it out. Mobilicity is about to sell itself for the same reason. Wind is stuck in no-man’s land as they have little money to expand and no money for better spectrums, while bleeding money with their low ARPU.

      If there were to be a 4th national carrier, Videotron would have the best chance as they’re backed by Quebecor, show good subscriber growth, and are offering competitive plans. Notice how their business plan doesn’t involve $30 unlimited plans that would bleed them dry?

    • Chris

      $30 unlimited plans that would bleed them dry?

      First off, to grow the network, there must also be customer growth (more income…?). All mobile customers, just like most people, want the best RIGHT NOW. With Robellus’ claws in the brains and pockets of the majority of the population, basically price fixing, and giving just enough to not have people switch, does any company have a chance?

      Yes, infrastructure costs insane amounts of money, time and manpower, but these cheap plans could pay it off if only people would subscribe.

      Afterall, maybe it’s not the infrastructure Wind can’t afford to build, maybe it’s the money for marketing, influence and “power” they’re lacking.

    • alphs22

      I’m not really sure what point you’re trying to make here, you’re all over the place.

      At any rate, TELUS doesn’t have to grandfather anything they don’t want since no contracts were signed between Public Mobile and its customers. Goods and services change all the time. Prices change all the time. I don’t understand why you would think that “this should be illegal”. Lol.

    • Tarzyx Blacks

      Plan assured(at least orally) the unlimited data for 20 months with condition of buying new phone.
      Thus, “illegal” may well be the word judge and lawyers conclude.

    • ScooterinAB

      I’m pretty confident that Wind lacks the money needed for infrastructure. For the 100 customers they could reasonably net by expanding to where I live (18km from a major city), the small ARPU generated from such a small pool of customers doesn’t justify the infrastructure costs.

      If Wind had a functioning business model with a $60+ APRU like everyone else, maybe they would have some more money to play with. To grow a network, you need money first and customers second. If you can offer something that other companies cannot yet still being comparable, customers will follow you. You can have the loyalest customer base in the world, but if they aren’t paying the bills, there’s really nowhere to go.

      Sorry, but I call them like I see them.

    • Chris

      You do have a point but there are more ways to grow than just one. I love what Wind is doing, they’re getting clever and attacking at different angles. They’ve added a new add-on for roaming in the US. This alone has probably gained them some new customers.

      If Wind can better their speeds/coverage for data in the GTA, maybe they’ll gain more customers. Their growth might be slow, but it could work.

      It’s not that their cheap plans are not enough money to build infrastructure, it’s that the pressure from the power and greed of the big 3 in are hindering any competitions growth.

    • mf

      The other day I was using my Wind Q10 as a mobile hotspot. I had 2 HD streams (Can vs Lat, US vs Czech) going with no issue. I was in an area with two towers nearby, but I’ve never had any issues.

      Speed seems to be good in my part of the GTA.

      I figure in the almost 9 months I’ve had my Q10 I’ve done over 30GB of data with no speed issues (except when they throttle me after about 6GB and usually it’s just a few days until the end of my month).

    • Chris

      Yeah, that’s awesome you haven’t had issues and can stream HD! For me, Wind has been weird. Their voice and text has been perfect, but their data is terrible where I live. Good thing there’s WiFi.

      One thing I find strange is that it works much better at my friend’s place, less than a five minute walk away, and pretty everywhere else in their zone I’ve tried has been fairly good. I may not get insanely fast speeds, but videos, websites and pictures load without taking forever, and tethering works great.

      I also have an old grandfathered 6GB plan from Telus. Their data is much better anywhere you go, and I love that it was available when I was travelling Canada. It’s just too bad they gouge and manipulate the customer and don’t even ‘offer’ these plans any more. It’s not because they’re losing money; it’s because they know we want it and that gives them the advantage of charging for data overages and/or ultra premium prices.

    • Deciare

      For a subset of the customer base, cheap and slow beats pricey and fast. That’s the kind of people to whom Public Mobile appealed. There are enough choices for people who want premium services, but one less choice now for everyone else.

      It may be that the sub-$30 business model is difficult to sustain in Canada, but acknowledging that possibility is separate from pretending that migration to a better network in exchange for a lower cap is a good deal for customers. It isn’t.

    • ScooterinAB

      Pretty much this. Where Wind has coverage, that coverage is fine and the speeds are fair. That is 100% not where Wind needs to be able to focus. I disagree with you, Chris, in saying that there are other ways for the company to go. There really aren’t. Wind has, more or less, all of the customers it is ever going to have with the coverage that it has. The key in expanding their network is to enter new markets. Without a pool of new customers to sell service to, the company has basically saturated it’s market.

    • alphs22

      I’m considering of switching to them. $30 for unlimited talk, text, and 1GB of data on TELUS’ network? Sounds good to me.

    • ToniCipriani

      But it’s not the HSPA side, just the 1x network, though.

      MS’ article says otherwise, but the whole thing doesn’t add up when they added the line that some customers are getting a new CDMA phone.

    • alphs22

      Hmm you’re right. I’d be interested to see which network they get on.

    • JohnH

      Doesn’t it say the customers are migrating onto HSPA+/LTE network? $30 for unlimited talk, text and 1GB data with even HSPA+ speed sounds GREAT to me still. Some ppl don’t read or understand.

    • ToniCipriani

      With the phones current Public Mobile customers using, none of them are compatible with the HSPA/LTE network. They will ALL need new phones. Article mentions only some customers, specifically those with the Samsung, will get a replacement Kyocera Kona, which is CDMA 1x. Which translates to the customers are migrating to the 1xRTT/EV-DO network, NOT the LTE network, hence why I said whole article doesn’t make sense when it says the customers are moving to HSPA.

  • Jeff Crouse

    Are you guys joking about bailing they are still offering a unlimited talk text and 1gig of data for $19 and you get the telus network what are you currently paying for your gig of data

    • crocop24

      Exactly. Some people are such morons.

    • Ry29

      Am I missing something? The 19 dollar plan is and was talk only. No data, no text

    • Chris

      These days 1GB of data is not enough for many people, and that’s not even the point anyways. We’re paying premium prices for weak plans and getting forced into the anus of Robellus by their crap terms.

      You think if you want an upgrade it’ll be cheap? Hah!

      Many people font talk on the phone these days for long periods, and instead message or meet in real life. And this is why they offer unlimited calling. Unlimited! It must be a bargain! Until you realize you used more data than you were supposed to, and that’s when robellus gets it’s way, dipping it’s crap hand into your wallet.

    • ScooterinAB

      I average about 300 MB per months. I’m always using my phone. I use GPS to get everywhere, even when I know where I’m going. I tether. I use cloud services to retrieve large files and movies. I even run the occasional torrent. In the 4-some years I’ve been using a smartphone, I’d gone over my 500 MB limit once when my internet was disconnected before a move. Busted.

      1 GB is more than enough for the vast majority of people until our increasing digital lifestyle dramatically changes that. Until thin, your comment is full of hot air.

    • Damon Rose

      Whatever you are doing with your phone, it has to be minimal. On my last billing cycle, I used just under 1GB, and that was pretty much light use. I’d love to have an option for more than 2GB for my plan to be honest. I’d like to stream music when I drive through Songza instead of listening to the sorry state FM radio is in right now. 2GB is a bare minimum for users these days, you are definitely an exception

    • RoboBonobo

      Of course if you’re streaming stuff you’re going to need a higher cap. Most people don’t constantly use their phone to stream things. The average user doesn’t use data-heavy services all the time. You’re obviously the exception.
      Even Public has made an official statement that 1GB is more than enough for the majority of their users, and I’d think they know better than you, seeing as they have access to that information, and you’re just guessing based on how you personally use your own device, as if that represents everyone.

    • ScooterinAB

      I’ll give you a hint. I work in the wireless industry. Your head would explode if you knew how many people complained about how much data they aren’t using. 2 GB per line is beyond excess right now. 1 GB per line is the metric, and that can be excessive for the vast majority of customers.

      As Robo said, most people don’t stream media. That’s the big killer. Instead of streaming media when I drive, I have my music library on a USB drive plugged into my console, or use satellite radio options. Laziness is not an excuse for using too much data and then complaining about it. Sorry, but I have yet to hear a single valid argument on data overage from anyone who isn’t a trucker or a camp worker.

    • Dave

      Who says they gonna get Telus network? You?

    • Jeff Crouse

      Nope the top paragraph of this article

    • Dave

      I’m not sure if you fully understand what you read.
      The article says: “Public Mobile, now owned by TELUS, recently announced plans to start transitioning customers to a “new network” beginning next month”

      Where is it says exactly that they gonna get LTE network? Telus has more networks in their pocket, such as AWS.

    • RoboBonobo

      He didn’t specifically say anything about LTE in the comment I read, but if you’re wondering about what kind of network they’re transitioning to, read the rest of that paragraph.
      The article clearly says they’re transitioning Public’s customers onto a new Telus-run network, which is all anybody in this thread is saying.

    • ToniCipriani

      The article is wrong, twice. Even the old article doesn’t make sense. It says that the only phone that will go dead is the Samsung, which is replaced by the Kyocera Kona, another CDMA phone.

      One hand it says they are going to HSPA/LTE, then the next minute it says CDMA.

      MS please do some fact checking there.

    • RoboBonobo

      Yeah that seemed fishy to me too, but all I was saying is that it comes from the article as opposed to just being an assumption that a random commenter is making up on the spot.
      His point still stands: they’re transitioning onto Telus’ network.

    • James Tammy Pichette

      Update ppl this guys worth 20.9 billion greedy or what here’s the number 2123668900 flood now causefirst it’ll be the Internet then our canada and us calling don’t wait start harrassing that place now

    • jon

      unlimited text and talk is cool if you live in the stone age with a flip phone smartphones can easily use more then a GB.

    • Anthony G.

      its not 19 with the data… AND… if it were, the announcement next week would be : in order to facilitate the transition of the PM costumers and in the spirit of assuring quality service that is expected by all Telus customers, the rate plan will now be adjusted to 29$ a month.

      This is a great opportunity for PM customers who are aware of our 8000$ 1gig promotional plan that is clear and simple with the Telus brand and simply can’t afford it to have the possibility of having a cellular phone.

  • naviz

    And I thought how CityFido was handled was bad…suddenly being given 1GB instead of unlimited is a slap in the face.

    • crocop24

      Its $19 for 1GB!!!!!! Plus unlimited talk. Go find that deal somewhere else…please.

    • Victor_Creed

      No, the $19 plan has no data included

    • tron

      its $19 for unlimited talk, no data… please.

    • naviz

      (notwithstanding its not $19)
      Sure, Public Mobile has unlimited data for the same price…oh…wait…it doesn’t anymore.

    • blzd

      Reading hard.

  • Dave

    That’s how you kill real competition, and that’s what will happen to any company that any of the big 3 would buy.
    I’m not surprised that it happened, i’m just surprised how easy it happened.
    Third world style business.

  • Dave

    Next step of Telus: “We decided to eliminate every PublicMobile customer to 50 talking minutes a month to ensure all users have a consistent, high quality experience.”

    Guess how much their customers will have to pay for every MB after 1 GB…

    • JohnH

      Do you read the whole news or just the title? LOL it says after 1GB data, it slows down after reasonable buffer. Thus their customers pay “0″ after 1GB

  • John_JJP

    My big issue with this is how a company can decide to change the contract … Isn’t a contract supposed to be honored by both sides? At the very least, the agreed to plans should be continued for people until their current contract expires (whether they have 1 month left of 2 years left). It’s not fair for one side to be able to change the terms of the contract..

    (Yes, I realize that the fine print of most contracts like this actually do give the company the right to change the contracts, but that’s just a dumb thing to allow)

    • jroc

      Public mobile didn’t have contracts. Not that I think it’s fair to rip it away from the people that already have it, but I assume it’s well within their rights to do it.

      Even though it’s a slap in the face to take that away, unlimited talk/text and 1GB of data for $30 is still a much better deal than you find anywhere else. Especially when they transition to a better network.

  • RG

    Some/few people, especially those that visit MS, are under the impression that with $19 you could get any data? In Canada?

    • Martin Chan

      For 10$ more though you can get unlimited somewhere else.
      Still a way better deal than the big three though with unlimited text.

  • Ulysses Grant

    Wow, why am I not surprised? It didn’t take long before Telus started slashing services. This is exactly why I don’t want Wind or Mobilicity to get bought out by the big 3.

  • Dave

    The whole document is 5 pages, and in it, they disclose that there will be no charges for going over 1gb and they will instead throttle anything over 1 gb. It honestly sounds like it will still be unlimited, but with throttling after 1 gb.

    • JTon

      Good eye. This is important info an should have been in the main body of the article

  • Lee Pasternak

    Unlimited calls and text for $19.00 is still a good deal.

    • Ry29

      Just talk. No text

    • public12

      $19 is not include text only talking !!!!!!!

    • jon

      local calls. no text lol

    • JohnH

      went to their website: says province wide calling, their $25 plan include canada wide and text

  • me

    Unlimited talk/text/data at Public Mobile is $30. Same price as it was with Mobilicity during one of their promos. I’m glad the government prevented Telus from buying Mobilicity, because I’m sure the same fate would await Mobilicity users.

    I can’t believe they are allowed to this. How do you go from unlimited down to 1 GB overnight? Ridiculous.

    • Lee Pasternak

      Now the users of Mobilicity face the risk of their provider going bankrupt.

    • me

      Okay, sure Mobilicity is in dire straits.

      But an incumbent purchasing a smaller carrier only to completely and utterly screw their subscribers is wrong. Customers went with Public because they were getting a good deal. They understood that their network wasn’t the greatest, but obviously it wasn’t a showstopper for them. Now they get a huge network (which they probably don’t care about) and have to pay significantly more even if they never use the better network.

    • Mike

      Mobilicity created it’s problems by not charging enough for their product.

    • alphs22

      Do you completely fail to see that the reason these companies are struggling and ultimately getting bought is that they’re charging too little for these unlimited plans?

      You can’t survive on an ARPU of $20-30.

  • one5

    Cockroaches!

  • d3dd

    Telling customers that their unlimited data is being changed to 1GB (probably with overage charges for over 1GB), is the same as telling the customers that they are no longer wanted. Customers won’t stand for it and will just cancel/no renew the services for the for the month following the change. If it was Telus’s intention to pull stunts like this, why did they even bother buying the company? Oh wait, I have the answer to that question. They purchased Public Mobile just to make sure that another new entrant didn’t buy them and it is clear attempt to decrease competition. They clearly will have next to no customers remaining after changes to plans for existing subscribers.

  • Who Needs Facts

    Telus, Bell and Rogers just paid almost four times the going rate for spectrum, thanks to the Conservatives. You honestly did not think that they would just absorb that cost did you?

    Conservatives – saving the consumers money.

    • Victor_Creed

      What the **** are you talking about? The Conservatives had NOTHING, 0, to do with what the Big 3 paid for their spectrum. It was an auction. Do you know how that works? They weren’t bidding against the Conservatives for the spectrum. They can only look at each other for the reason they paid what they did.

    • Who Needs Facts

      Victor. If I have to explain, you would not understand.

    • jroc

      That’s like saying I paid too much for watch band because of eBay.

    • Who Needs Facts

      No jroc. On ebay you know if you have the highest bid, or for that matter, if anyone else is even bidding on them

      You also know that if there are 10 watchbands for sale four of them are not reserved for one bidder to bid on while the remaining six are up for grabs.

      With the Conservatives auction scheme, not so much.

  • d3dd

    LOL, those who have activated after February 14th will receive a notification at a later data? Why is that Public (I mean Telus)? So that customers don’t know about the change until after the phone return policy has expired and can no longer get a refund? It’s no wonder that the Canadian population generally dispises cell phone companies.

  • Victor_Creed

    One more reason that Telus should not be allowed anywhere near Mobilicity. This is the first thing they’d do with them too.

  • Victor T Li

    This is actually leaving out an important part of the bulletin. All data exceeding 1GB will just be throttled more than it already is as far as I’m aware. So just like Wind, but with a much lower limit.

  • Wild

    I’m not surprised at all since telus already stated that what they wanted PM to be and that is profitable. This reminds me of rogers money leaching program err I meant their internet capping.

  • deltatux

    Don’t think this was a surprise…

    • James Tammy Pichette

      Listen ppl I had problems with my phone a old model n862 I had to constantly harrass the investers which by the way is thomilson family out of the states, so look them up on the Internet start flooding them with phone calls even if they don’t answer keep calling them they’ll eventualy cave if we pay the 50.85tax in and they cut us back on usage then we should pay less stick together what r they gonna Do change there number not hard to find it again highly doubt they’ll change it to a unlisted number. It works I got a new phone and 4 months free after calling numerous times a day leaving messages they’ll eventually get tired of ppl harrassing them. Telus also owned by them Remember its the investers you need to harrass not the company cause they don’t want to be bothered the company won’t care they have flunkies working for them but harrass the investers they don’t like it especially after 230000 ppl constantly calling their number Give that family no peace at all that’s the ticket it worked for me .

  • herewegoagain

    Here we go again with network congestion …. here is hoping Mobi and Wind aren’t bought up by the incumbents. Same thing will happen.

  • EP_2012

    I remember paying $10 for unlimited internet in 2008 with Bell Canada and the HTC Touch. The freedom to use my device any way I wanted was an absolute joy. Now 6 years later we are still being nickel and dimed on 1gb plans with super-powered phones…

    Shouldn’t we be moving forward here?

  • blzd

    I found it funny when people thought Telus would “granfather” their unlimited data plans from Public.

  • stephane

    Well there goes Public Mobile. 99.9% people who are with public mobile cant afford/want to pay high prices for data.

    • Blade

      How about some facts about spectrum and wireless in Canada. Canada has high wireless rates compared to the US. Canada has a larger land mass than the US, with the population of California….what do you think that means in terms of perspective clients per cell site? A national wireless provider in Canada has massive infrastructure to deploy to service a country this size, for a far smaller market than the US. Canadian wireless carriers paid approximately $1.55 MHz/pop to acquire AWS spectrum in the 2008 auction. The US cost was $0.54 MHZ/pop for the very same spectrum.
      Oh…you want competition and lower cell costs! The government tightly controls the cellphone market and will block the purchase of one company in the industry of another as it sees fit. Your government allowed Telus to buy Public Mobile. Your government allowed Rogers to buy Fido. Your government spent millions advertising to the public that it was doing a spectrum auction (for increased competition and better service right?). Advertising during the Superbowl for this…is there a more expensive advertising slot? Do these activities sound like they are in conflict? So the result…. Tell em what he’s won Johnny! The government raised $5B dollars from the auction. Most of the spectrum went to the big three who will pass the costs back to the consumer.
      Instead of raising your gas tax, your liquor tax or your property tax, the government taxed your cellphone. The companies that bought the spectrum bought it because they are in business to ….uh, make money. They need spectrum to compete with the other companies in their industry.
      So….did your government help you? Must of….they spent a bucket of money to tell you they did.
      Google Canadian wireless spectrum auction. Look at the government of Canada’s version of the outcome (lower costs, better service). Then go look at some other analysts opinions (no more competition; wireless carriers paying a lot for spectrum and passing the costs to the consumer). You decide what the outcome was AND who’s fault it is.

    • Blade

      How about some facts about spectrum and wireless in Canada. Canada has high wireless rates compared to the US. Canada has a larger land mass than the US, with the population of California….what do you think that means in terms of perspective clients per cell site? A national wireless provider in Canada has massive infrastructure to deploy to service a country this size, for a far smaller market than the US. Canadian wireless carriers paid approximately $1.55 MHz/pop to acquire AWS spectrum in the 2008 auction. The US cost was $0.54 MHZ/pop for the very same spectrum.
      Oh…you want competition and lower cell costs! The government tightly controls the cellphone market and will block the purchase of one company in the industry of another as it sees fit. Your government allowed Telus to buy Public Mobile. Your government allowed Rogers to buy Fido. Your government spent millions advertising to the public that it was doing a spectrum auction (for increased competition and better service right?). Advertising during the Superbowl for this…is there a more expensive advertising slot? Do these activities sound like they are in conflict? So the result…. Tell em what he’s won Johnny! The government raised $5B dollars from the auction. Most of the spectrum went to the big three who will pass the costs back to the consumer.
      Instead of raising your gas tax, your liquor tax or your property tax, the government taxed your cellphone. The companies that bought the spectrum bought it because they are in business to ….uh, make money. They need spectrum to compete with the other companies in their industry.
      So….did your government help you? Must of….they spent a bucket of money to tell you they did.
      Google Canadian wireless spectrum auction. Look at the government of Canada’s version of the outcome (lower costs, better service). Then go look at some other analysts opinions (no more competition; wireless carriers paying a lot for spectrum and passing the costs to the consumer). You decide what the outcome was AND who’s fault it is.

  • public12

    Do you guys think public mobile brand will be discontinued soon ?

  • public12

    Do you guys think public mobile brand will be finished ? or telus will keep public mobile?

  • jon

    ISP’s and phone carriers are so effen stupid go from unlimited to 1gb if Canada can learn anything from the USA is that the tech age is growing and we need more data not less. think of all the streaming services and updates i mean the game deadrising 3 had a update of 13gb. Come on Harper get to it make these guy raise data limits or end them. i have 10gb on rogers and theres no way in hell id ever go to 1gb

  • Samuel Gomez Recuero

    Great work Telus

  • Who Needs Facts

    Everyone who really has an interest in bandwidth usage should take the time to Google “Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2013–2018″

    It will give an understanding, or at least the raw data, on how bandwidth is being consumed.

    In particular the stas pointing out the top group of 10% that consume as much bandwidth as the remaining 90% tells the story. For that matter, less than 25% of all users even use 2GB a month.

    With “high GB” plans, the average users, the 90% are subsidizing the heavy users, the 10%, and obviously with unlimited plans, the average users are highly subsidizing the top users.

    I have no problems with the pricing being moved to a more “pay-by-but” system. Youi 10% want to download 13GB of game updates a month, I don’t care, but don’t make me, an average user, pay for it.

  • behere

    There internet traffic policy actually says 3GB for 30 days then slows to 100 kbps

  • Anthony G.

    Public Mobile 2013 Q4 : 200 000+ customers.
    Public Mobile 2014 Q4 : 50 000.

  • chum

    only those with deep pockets will
    survive and the new guys just don’t. After almost 30 years of the big 3
    building their network coast to coast, it will be impossible for new guys to
    compete…. we saw this with clearnet and microcel who were absorbed by the 2
    bigger guys…. it sucks but nothing we can do….

  • Flaxman

    Typical of the big fat cat monopolies owning the whole market share but I’m not one of the 35 million of Canadians who are stupid enough (or addicted) to pay out gobs of money every month to these corporate thieves. I can stop someone from picking my pocket so the shop is closed for me once April rolls around.

  • JohnH

    WTF, isn’t $30 Unlimited TALK, TEXT and 1GB DATA still good offer on TELUS HSPA+/LTE Network??? Have you guys seen plans offered by other companies? You gonna talk about WIND? really? If you are a Data addict, want more data, very obviously you gonna have to go with other company and pay $60+. WIND won’t stay with their current plans when they see the competition is almost gone. Wind always always wanted to have the prices at similar level as Videotron where MOBILICITY decided to do crazy stuff to destroy themselves the quickest.

  • jASON BOURNE

    WHERE IS THE CRTC when you need them, changing the data plan without compensation is certainly wrong if not illegal. I think that a lot of customers who switched to PM where interested in a flat fee service. Canada cell phone rates are some of the highest in the world. We should be discussing class action suit and how to block these changes via a formal complaint through the CRTC and the courts.

    • JohnH

      AS FAR AS I KNOW, the doc says there if customer go over 1GB, there will be a slowdown after reasonable buffer MEANS it is still going to remain a flat fee service. You want to lead the class action suit for all of this? YOU MUST BE a leader my friend. Unless you have noticed something in terms of service for really any service providers: they all have “RATES SUBJECT TO CHANGE W/O NOTICE”. WELCOME TO THE REAL WORLD my friend, that’s why you put your name “JASON BOURNE” seems like you live in a fantasy world.

    • jASON BOURNE

      Thanks for your comment, sounds more like you are a shareholder or a paid spokes person and not a concerned consumer. Yes I read all about the slow down..right to a crawl. Let me give you an analogy remember the old dial up modem days before high speed … that is what we will be facing as P.M. users. So are you all about consumers or all about corporate profit and more power to the shareholder. I love those catch phrases SUBJECT TO CHANGE W/O NOTICE. This is legal speak for bend over and let me give it to you (I am Goliath and you are David). Did you ever notice if consumers change terms and conditions w/o notice with corporations individual they get dropped/penalized/sued or blacklisted as a client. But if consumers band together as a group real change happens corporations actually pay attention. Oh that’s not fantasy, its a reality…. welcome to my world John H.

  • beacher

    I’m surprised more Canadians aren’t outraged over the switch to the more expensive two year plans. It’s a major price gouge, especially for those that already have a phone, and don’t need to pay one off in monthly instalments. I have a 6gb plan for 60 dollars (the big three were all offering it at the same time a year or two ago). The same plan if I wanted to upgrade my phone would cost more than double. And 1gb plans are not enough, especially for people who commute:(

  • Kevin Santos

    Absolute B.S. I’m switching to WIND. This should be illegal!

  • public12

    public mobile brand will be finished soon !!!!

  • bgb

    We have to take strong action against new policy, I already have two phone with unlimited data, today I canceled both of them, and i will move to wind. They have to know that customer satisfaction is important.

  • fishboat_harry

    Right now Public Mobile (Telus) is selling phones that they know will be useless in May when they switch bands. Taking advantage of low income people that don’t know any better.

  • Lynn G

    So for the BUNCH of assholes that abuse once again, those that don’t need to suffer.

  • Lynn G

    I WILL assume that my text messages will come in on time and not the next day or hours after?? What’s the scoop here? I have been in an emergency and never received text messages from others. I DO hope that the service stabilizes otherwise I will be looking to change my provider.