Bell and RBC launch their mobile payment service, currently available on the Galaxy S3 and Galaxy S4

Ian Hardy

January 11, 2014 9:04am

Bell and RBC have been testing their mobile payment service since last May and it’s now live. The RBC Wallet, “powered by RBC Secure Cloud” is a “mobile commerce service” that allows Bell and RBC customers (debit or credit) to make small-ticket payments from a mobile device.

There are some current limitations, as it is only available to those who have the Samsung Galaxy S3 or Samsung Galaxy S4 running Jelly Bean “with the correct NFC-enabled SIM card.” There is no need to download another app as it simply is an add-on to the current RBC Mobile Android app. You can pay for items at any locations that have Visa payWave or Interac Flash (payments are limited to $100). Another interesting take on this partnership with Bell and RBC is that every time you make a payment you’ll receive points from those retailers enlisted in the RBC Rewards points program. In addition, the option of signing up personalized offers with RBC Secure Cloud is available, which appears to be similar Apple’s Passbook and Rogers suretap Wallet as it stores all your loyalty cards in one location.

What’s impressive is that RBC notes, “Imagine leaving your wallet at home, on purpose. RBC Secure Cloud provides many payment options, but sometimes you just want cash. That can be easier than ever, too. You can take money out of an ATM with your smartphone. No bank card required.” No idea yet how that one works, but it will be interesting to test that out.

From the original press release, Bell and RBC stated this will be coming to devices including the BlackBerry Z10, BlackBerry Q10, Bold 9900, Bold 9790, Curve 9360, “and a range of Android devices from manufacturers such as Samsung, Sony, HTC, LG.”


Update: We reached out to RBC to understand how taking money out of an ATM works with your smartphone, but they stated to us that “the video you saw is our long-term vision and we will continue to develop new capabilities – ATMs are part of that long-term plan.” So, unfortunately this feature for now is not available and we’ll still have to use the old bank card route.


Source: RBC, Google Play
(Thanks Jay, Hasan!)

  • theseaking

    There is no way I would ever bank on an Android. The only options for mobile banking are BlackBerry 10 devices, iPhones, and perhaps Windows.

    • TomsDisqusted

      Looks like the banks don’t agree.

    • Plazmic Flame

      The banks and the carriers rolled dice and it looks like they decided to go the color coded route. If you haven’t noticed…

      Rogers & CIBC = Red
      Bell & RBC = Blue
      Telus & TD = Green (Coming Soon)

      This is all so dumb that they all don’t support one standard. Greedy and stupid bastards. Guess we’ll have to wait until 2020 to get things going…

    • It’s Me

      The banks will work with whomever wants to work with them. Even Samsung and Android.

      Samsung has been known to send account credentials in plain text over the wire. Their KNOX system is one large vulnerability, cracked again just a couple weeks ago. Samsung really is clueless about security, but the banks need partners.

    • Deli

      That’s a bit overboard saying Samsung is clueless. ALL platforms have vulnerabilities, susceptibility to malware, etc

    • It’s Me

      In most cases I would agree with you. Transmitting clear text passwords, however, says otherwise. That is just inexcusable. That screams clueless.

    • Gregg Wilson

      Annnnnnnd yet iPhone still doesn’t have NFC, so how is that even an option for mobile banking? Oh right… Apple knows what’s in the best interest of its flock

    • It’s Me

      I understand Target in the US is going to go all NFC. They mentioned it meets their high security standards.

    • Wizzy

      That’s gotta be the dumbest thing I’ve heard yet today.

    • GoldenFox

      It’s funny that you trust Android for your secure needs.

    • ITCanWork

      It’s funny you trust anything for your secure needs.

    • mola2alex

      Anything can be hacked, more people spend more time on higher market share platforms. And it isn’t the OS that provides the security for mobile payments, it is the SIM (hardware) that has a secure element that acts like the chip on your current plastic card. But way to go jump onto the band wagon acting like you know what you are talking about.

    • Guest

      The chance of getting hacked or malware is the highest on Android. Perhaps I’m wrong, but what is stopping other apps in due time from accessing the SIM card like the RBC app? As you said anything can be hacked.

    • mola2alex

      You should be a security expert, I bet that has never even been considered. The introduction of chips on cards has drastically reduced fraud in the banking industry so I assume they have figured out all the various encryption methods. As per your comment about Android, sure you can get malware but most is from side loading repackaged apps. Stick to Google play which has store and device malware scanners, and you are good to go. Want to save a buck and risk it on pirated software then you deserve to get hacked.

    • Mythos88

      TrendMicro classifies 35% of the apps on play store as malware/spyware. Google doesn’t give a hoot about privacy so spyware is not even an afterthought for them..

    • Deli

      That’s BS. What the ‘classify’ does not apply to reality. Sideloading apps and checking yes on “unknown source’ in your settings allows it to happen.

    • It’s Me

      Actually, you should be the security expert.
      -google play has been known to allow apps with exploits, so great advice about being “good to go”
      -even “legit” apps on play can be dodgy, especially in terms of data being accessed
      -Android is so inherently insecure that Samsung had to add KNOX, which unfortunately has it’s own gaping vulns.

      To quote a wise man “But way to go jump onto the band wagon acting like you know what you are talking about.”

      Oh wait, that was you.

    • mola2alex

      So which store is malware free. Which OS is immune? None. Like my initial comment said it is a problem because of Androids success. Just like Windows on PC, was it less secure than MAC, not really. When windows had 95% market share, it was the main target. And to your legit apps being dodgy because of data accessed, again not specific to android. I can write an iOS app that sends me a ton of info about apps installed, phone number etc, etc. – and iOS won’t even tell you what I am accessing.

    • It’s Me

      Now you are changing the goalposts. Nothing to do with ios. Let’s focus in the sh!thole that is Android “security”. So bad, Samsung realized they needed KNOX. Notice that Android doesn’t make it into US gov without it.

      Your attempt to justify it’s crap security by comparing it to others is like saying it’s ok that dude you hooked up with has herpes because your boyfriend might also have herpes. One being bad doesn’t make the other better. Nice attempt at distraction from the issue though. If you’re 5 that is.

    • mola2alex

      KNOX also has reported security holes – again, no one is immune. My point is everything does and only reason Android gets a bad rap is not that it is any worse but because it is more successful.

      And beyond that Knox isn’t what you think it is, it isn’t Samsung locking down Android to make it more secure, it was made for business to allow a separate ‘business’ partition separate from the consumer partition. This allows businesses added controls (password parameters, remote wipe, user tracking etc) that Android just doesn’t offer. No different than McAfee secure container or a number of other apps that do the same. It is the whole MDM space that Android as the underlying OS doesn’t necessarily need to play in to be an OS. That is like saying Microsoft Windows isn’t a good video editor, well guess what, that isn’t what it was designed to do and likely not even an insult. Your argument is beyond dumb, you are obviously a troll which I am done feeding.

    • It’s Me

      Windows isn’t a good video editor unless you add to it. Android isn’t secure unless you add to it. I like your example. It works perfectly.

    • mola2alex

      Android doesn’t offer businesses secure mobile device management solutions unless you add it, correct. Glad you finally get it.

    • It’s Me

      While MDM is a part of KNOX and is it’s main selling point right now, it goes far,far beyond that.

      KNOX, as a whole, is intended to secure that platform. Because it has to. Your attempts to deny that are either incredibly ignorant or dishonest.

    • Chris Stoochnoff

      I wouldn’t bank on anything mobile. iPhone is no safer. Issues seem to happen on all devices. I’ll stick to my computer even tho that too is risky too.

  • Yulet

    Wrong choice RBC! You are a nice bank but you went with the worst carrier…

    • imjohnh

      All of the big three are equally bad… I don’t understand why RBC would choose to exclude customers from the other 2 majors though; it may be that Bell is just first to market with a useable solution.

    • TomsDisqusted

      Wait, the ridiculous part is that they ‘went with’ any carrier. Why should your banking depend on your choice of wireless carrier (and are the big 3 going to pressure the banks to exclude Wind?).
      to use this service you need the right SIM, the right phone, the right bank, and the right carrier – how ridiculous.

  • TheAngryEdmontonian

    Haha, Banking on an Android? GTFO

    • Max Fireman

      Have fun with your iPhone

    • Wizzy

      Wow as stupid as you look.

  • Robert Day

    No surprise there. Amazing potential and completely squandered by the big corporations going about things totally wrong.

  • Max Fireman

    So I have to have a Samsung S3 or S4, be on Bell and bank with RBC? I think most people have a better chance at winning the lotto than having that “winning” combination.

    • NotARogersEmployee

      Bell is in third for market share, Telus is second, and Rogers is first by more than a million subs.

    • Ralph Malph

      I’m not including subs. Nonetheless, they’re so close, I consider them to all be equal anyways.

    • Aaron Hoyland

      Sorry, you’re…not including subs? How else can you possibly quantify market share? That’s the only metric with any meaning whatsoever.

    • NotARogersEmployee

      You sound like a school kid trying to BS out of your own BS. The only market share relevant to this mobile payment service is the sub count that could adopt this new technology.

    • ITCanWork

      I have rbc but I’m on telus with a note 3. Oh well, I use my skymiles credit card to get points all the time, using debit is very 90s.

    • Mikie

      I’m definitely screwed.. .. TELUS with Sony) and Bank wIth a credit union .. lol (ZERO FEES!)

    • MaXiM

      C’mon Max – that’s not THAT hard, LOL. Wish I could win the lottery so easy! :)

    • Ralph Malph

      Nope. I won’t do business with the biggest crooks in town.. I’m now on Wind Mobile. I wouldn’t mind having this feature, but not at the cost of doing business with the Crooked 3. I’ve got a Note 3 now anyways. It’ll only be a matter of time before this is available on other handsets anyways.

    • KB2755

      I have an S3, on Bell, With RBC, but am running kit kat. No wallet for me.

    • Michael

      I have my new BlackBerry Z30 all ready to go with an NFC sim card. Switched all my banking over to RBC from BMO just for this…and now we wait :)

  • Guest

    I have GS4 and updated RBC app, I don’t see the Wallet option in my app. What’s up with that? Is it because I have the phone rooted with a custom ROM?

    • Gregg Wilson

      Farhan… I just sent RBC a message on that exact same issue. I have a SGS3 (totally stock) and I don’t see the wallet option either. Updated the app last night, rebooted, turned on NFC, rebooted, all kinds of combinations. I am wondering if this isn’t an “out of the box” kind of thing, and that maybe RBC has to opt you in and THEY add the cards that you want to see…

    • It’s Me

      “Annnnnnnd yet iPhone still doesn’t have NFC, so how is that even an option for mobile banking? Oh right… Apple knows what’s in the best interest of its flock”-Gregg wilson

      LMFAO.

    • Francois Roy

      Indeed, looks like you need a new Sim card;

  • Jason Elliott

    Not compatible but yet their doing it. Argument over.

  • Mikie

    Why do I think that TELUS will team up with BMO and Rogers aleady has teamed up with CIBC.. I’m definitely not switching carriers AND banks just to be able to use NFC for payments..

  • Savbers

    Now this needs to come to the Nexus 5 and life will be great. Can’t wait to pay for my next Timmie’s purchase with my phone! :D

  • Andy

    stu+pid rbc doesn’t even support language other than En & Fr.

    • MaXiM

      RBC is a Canadian Bank, and even this site is Canadian. What exactly other languages would you need them to support? – last time I checked this are the official languages in Canada. I’m an immigrant here and learned both the official languages. No offense – but I don’t think RBC is the stupid one here.

    • Ralph Malph

      I hear where your coming from, but this is the new tech world; where Apps support multiple languages. And last I remember, RBC has Chinese language support on their bank machines. So it’s not a matter of official languages, it’s all about giving a reason for people to use your business in the most comfortable way possible. Not an unusual expectation in this new tech world. If a global business like RBC, restricted themselves to just the official language of the country of origin, they would be left in the stone age. Good thing you don’t develop apps or run a global business.

    • Andy

      exactly. I’ve feed back cpl time to app developer.
      the app totally won;t work if you set ur phone language to non en or FR language. they just wont fix the sample issue. it’s so Stu+pid. .everytime I have to swith phone language to English to use the app

  • SrslyGuys

    It’s amazing how any new innovation that comes to Canadian soil, MS readers will find a way to dump all over it. Maybe it’s just with Bell because they were the first to have the security built into the SIM cards. Maybe it’s just with the GS3 and GS4 now for tech support issues until the technology is fleshed out a bit. A million maybes, but one definite, which is anything new is good for the consumer. As it grows it will get better, it always does. Just because it isn’t on the Nexus 5 on Wind right off the bat, nearly everyone here will bash it.
    Downvote away.

  • MaXiM

    What EXACTLY would make you happier when the fees would go to the nice-and-cuddly Google instead of a Canadian Institution? As far as my money are safe, the transaction is secure and I get what I want, I don’t really care. Actually I do – the fellow living next to me might actually earn something from that. Having powerful and rich Canadian Financial institution is actually one of the reasons Canada didn’t go beserk like the rest of the world couple of years ago.

  • Martin Chan

    I kind of have to agree with some people in this thread. I don’t trust banking on my Android.
    But the bigger thing here is that it’s not easy to bank with your phones even if it’s available. Ask any normal person that doesn’t follow mobile news. They will have no idea what a NFC sim card is.

  • rgl168

    I have a N5 (Kitkat), Google Wallet updated with latest version, credit card associated with tap & pay. All the things I need to do at my end has been done, everything was locked and loaded.

    I then tried to buy something at Loblaws using Google Wallet and came back with the following when I tapped my phone against the reader:

    “Declined tap and pay purchase

    Status
    Declined. International transaction are not supported at this time.”

    Humbug…

  • jeff

    Carrier exclusivity is so 2009. I’ve been waiting forever to use my phone as my wallet…used Starbucks payments etc…whatever is available….only thing missing is drivers license and visa/interac. How prevalent would interac be if it was only available from rbc in Saskatoon on Tuesdays and Thursdays ….make it available to any carrier and any properly equipped phone and people will use it.

  • Justin Cram

    this is completely lame idea, this frame! what if someone steals your phone, maybe someone close to you? okay maybe it is an incredible idea etc but it must require secure pins required zip codes etc the works.. how about we prefect a credit card fraud or stolen cellphone system, loss prevention’s an epidemic in every country! that would eliminate someone even thinking of stealing a phone making it so dangerous and so risky they would for sure not only get caught but go right to jail! we really shouldn’t be even thinking of anything like this until we prefect all the losses of phones 100 off thousand stolen daily basis! seriously?

    Justin Cram
    DyingJedi

  • Gabriel Lawrence

    So is there anyway that this application could work with a different model Android device on the Bell network. I’m not following why it would have to be a Samsung Galaxy S. Is it the play store that looks at the type of phone and whether you get a certain APK or not, or is it the app that checks the type of phone. Can anyone who has this working post the APK, I’m curious if it would work on a different type of phone.

  • bembol

    I figured Samsung Galaxy S5 will get added but I’m still waiting. :( I applied for RBC Visa just so I can use this feature. When I had the S3, I love using it.

    Honestly, some are too paranoid. I LMAO when I see people covering up with two hands when entering their PIN.