Nexus 5 now shipping out to Canadians!

Ian Hardy

November 2, 2013 1:30 am

Canadians who were lucky enough to order a Nexus 5 within the first few minutes of Google going live with online orders have started to receive shipment notices. Email notifications indicate that the KitKat powered device is en route, specifically noting “Great news! Your order on Google Play has shipped.” Shipments should start arriving by Wednesday.

Have you received your shipment notice yet? If so, what version and colour?

Screen Shot 2013-11-02 at 12.56.22 PM

(Thanks to everyone who sent this in!)

  • RG

    Got the email too.

    I wonder if there is a chance that UPS will try to charge me brokerage fees. There were a few instances when N4 was shipped, didn’t happen to me but I remember reading it here or elsewhere. Hopefully won’t happen because I guess I have to pay and then try to make google reverse it (?) pretty inconvenient

    • Chris

      It ships from the US but they won’t charge brokerage if it says “Product: WORLD EASE” on the tracking page.

    • RG

      Thanks guys, good to know (It does say World Ease)

    • Guest

      It doesn’t ship from the US, it states right on the email confirmation of your order that it ships from Google Corp in Toronto Ontario so no extra fees guaranteed and shipping to addresses in Ontario should be 2 days or less from the time it leaves the warehouse :-)

    • Chris

      Everything on our Google Play Store ships from the US,

      Google Canada Corp. just handles the payments and support for all Canadians. “Purchased from:” isn’t the same as shipped from.

    • Accophox

      You couldn’t be more wrong. Everything Google ships comes out of Louisville KY for US + Canada.

    • KID ANDROID

      It doesn’t ship from the US, it states right on the email confirmation of your order that it ships from Google Corp in Toronto Ontario so no extra fees guaranteed and shipping to addresses in Ontario should be 2 days or less from the time it leaves the warehouse :-)

    • Akash Singh

      Google has its office in Toronto now. Its a Canadian company too now as the office in Toronto handles all the queries. So I don’t think you’ll pay anything else.

    • Frederic St-Pierre

      Brokerage fees cannot be charged if you pay taxes for duties. The only reason UPS would charge any extras is if you lived in some obscure remote area… And even then.

      Anyone who got charged brokerage fees were ripped off by UPS and not google.

    • Joseph Yang

      Just so you know, brokerage fee can still be charged whether you pay taxes or not. I have experienced this myself. For a returning package sent out for warranty purpose, UPS still charged brokerage fee ($32) just because they had to ‘process it’ to clear customs. However, it only happens with UPS Standard shipping.

    • Frederic St-Pierre

      You said it though, “return for warranty” sent by you… It wasn’t a purchased item from a company which you paid taxes on, which THEY shipped to you… The only time UPS is supposed to charge brokerage fees is if an item crosses countries and the estimated duties are reported as not paid, just like in your case…

    • Rob

      I ordered a wireless charging pod for my Nexus 4 from the Google Play store it shipped from the US via UPS and I did not pay any brokerage fees.

    • joe bob

      Ordered mine on jan 25. It does say WORLD EASE. And it ships from Louisville,

      KY,

      United States. hopefully i dont get charged duty.

  • Albert F. Costa Rosa

    Got mine earlier today! Does anybody knows from were it ships from? Toronto?

    • Chris

      Louisville, Kentucky, United States

    • Jonathan G.

      In my initial email I received from them after I made the purchase it says it ships from Toronto Canada. So I think that is for all Canadians just so they can save a bit on shipping maybe?

    • prick

      know*

  • Akash Singh

    I ordered mine in first 7 minutes and didn’t get my shipment confirmation yet. I would like to point out that most of the people who got the shipment notification ordered the black version. I ordered a white 16gb model.

    • Brainiac

      same, did anyone get shipped email notification for 16gb white N5?

    • doodlebob

      I ordered mine at 3:08pm EST, a white 32GB. I received a shipment notification. its gonna arrive on nov 6!

    • Akash Singh

      I’m happy for you :(

    • doodlebob

      Don’t worry about it too much buddy, you’ll get it in no time

    • doodlebob

      Don’t worry about it too much buddy, you’ll get it in no time

  • MapleSyrup

    Yay, mine is on the way. it shows Nov/6 as delivery date, but I hope it arrives early.

  • Brainiac

    Just wondering, will people get notification if N5 is off pending on weekends? or we have to wait till next week? (so i don’t keep checking on weekend lol)

    • Akash Singh

      I don’t think anyone can confirm that. Just know that you’ll get an email when it’s shipped. So you ding have to check again and again. I haven’t gotten mine either. Good luck!

  • D Kup

    Mine is on the way !!!! For $460, I got a 32 GB, unlocked and contract free …. Heading to Wind and by bye Rogers

    • trollydriver

      I’d go with Wind also but they don’t have LTE and the coverage is el terrible.

    • Ugslick

      It depends really on where you live and where you go. If you travel often it is a pain, It doesn’t work at all in Montreal :(

    • trollydriver

      I’m in Waterloo and some of the town is just out of range, i also travel north frequently during the summer but it’s less than 5% use.

      I really want to go with Wind’s unlimited 30 dollar/mth plan, but aside from the lack of LTE, the poor coverage is what does it in for me.

    • alexander

      How?! That’s including taxes!

    • five[5]

      Hi could you please tell me how much was the shipping?
      KR

  • framing god

    Bought two will see when it ships. Says 3 to six weeks. Hope it’s faster we will see.

  • Tiago

    i ordered mine at 2:38, says shipping by nov 8, im in toronto no e-mail notification yet , anyone from the GTA get theirs yet?

    • doodlebob

      I live in the GTA, ordered a white 32GB model shipping says nov 8 but got a shipment notification and its going to arrive on nov 6.

    • Tiago

      :S im checking my gmail every 2 seconds now lol do you remember what time you ordered it ? and what time the shipping notification came

    • doodlebob

      I ordered at 3:08pm lol, it was out of stock but i kept refreshing till I found an opening. anyway, I received the shipment notification last night at 9:40pm

    • Tiago

      strange many cuz yours is 32gb and mine is 16

    • doodlebob

      I ordered at 3:08pm lol, it was out of stock but i kept refreshing till I found an opening. anyway, I received the shipment notification last night at 9:40pm

    • RotaryPower

      wtf i ordered a white 32GB at 2:08 PM and still no shipping :/

  • Jefferson Won

    To those who got the notification, did your order status say it is shipping within Nov. 8th before?
    I’m stilling waiting for my white 16gb., which was ordered around 2:30.

    • Tiago

      im guessing now that those were the nov 5th people , i cant wait for my white 16gb :D

  • Ryan

    yep, got my shipping confirmation at 9:30pm. Guelph, Ontario

  • DS

    I cannot figure out a way to order, although I bet they are all sold out. I am in Europe in a country where you cannot buy Nexus. I did GPS spoofer & VPN to canada and the google play store still didn’t let me buy, although on my google wallet I had a CDN payment address and option…. i don’t get it :(

    I want to order one to arrive before I do in December back home to Canada.

    Anyone got a way?

    • Tiago

      get a good friend or relative in canada to order it for you

  • Tony Culliton

    Nice! Ordered mine at the same time… Same configuration… Email says it’s sitting in Lexington, KY, United States 11/01/2013 22:37 Arrival Scan
    . Maybe just slow on the update… Should be in Ohio as well, then off to Michigan, then Ontario by waterway!! FYI I just ordered a product, shipped UPS from Ohio, left on a Tuesday morning, arrived by Thursday afternoon… I suspect the phone will arrive quicker than Wed!

  • latif hzay

    I got one white and one black. For white it says shipped by nov 8 but for black it says pre ordered and doest give a date what does that mean. anyone else with the same issue

  • Craig Cooper

    My order was placed at 2:06pm for a 32gb Black and it was shipped last night World Ease. Says delivery to North York by end of day Wed (Nov 6). Hoping it comes a day early, but still not bad considering when the order was placed they said ships Nov 5 from warehouse.

  • Demost

    Those who order during the phase where it said “will leave warehouse in 4-5 weeks” were pushed up by a week, it now reads “will leave warehouse in 3-4 weeks” I know it’s not great waiting, but waiting less time is good too. Shipping to Toronto Canada, White 32gb model. The only problem I have is I was forced to pay for 2 day shipping ($16.99) when they already knew it wouldn’t be shipped in that amount of time/

    • Matt

      The shipping I was charged was referred to as “international shipping” which makes sense.

  • Cory

    Mine was originally 3-4 weeks, now 2-3 weeks. Hopefully stock will be available sooner.

    • KID ANDROID

      I talked to Google and they told me the second batch is set to ship from the warehouse Nov 8th, so if your showing 2-3 weeks yours will leave Nov 8th.
      Already ordered a champagne colored Slim Armour case from SPIGEN for $35 with shipping and it should show up the same day as my Nexus 5 Wooo Whooo can’t wait. Just gotta get rid of my Nexus 4 now to recoup some of the doe lol.

    • Cory

      Fingers crossed!

    • Cory

      Just received a notice from Google that mine is shipped! from 3-4 weeks to 3-4 days…not bad.

    • KID ANDROID

      Yep mine as well, infact the exact same time periods exactly.

  • jellmoo

    I have a black, 32GB model on order. Placed the order at 2:08pm on the first day. Got my shipment email last night. Current status says it’ll be delivered by EOD Wednesday, and is currently in Ohio.

  • Ryan

    I’m still trying to figure out if it’ll work with Eastlink…anyone know?

    • Matt

      They should. Eastlink sells the nexus 4, which are all the same, so the 5 should work fine.

  • bonenza

    I ordered a 16GB in White at 2:10 but no shipment notification yet.

    • Mayoo

      2:14 nothing yet – keep us informed if you receive something.

    • bonenza

      Ok no problem ;)

    • Mayoo

      Update: shipped as of 14:51!

    • bonenza

      Still nothing for me…. :(

    • Jeeho Lim

      I ordered 2 white 16GB at 2:15, and it’s still pending.

  • alamarco

    I ordered a 32 GB black somewhere between 2:30 and 3:00 on launch day. I got a shipping notice last night. It’s shipping from Kentucky and sent to arrive Wednesday.

    PS: It’s shipping by UPS so hopefully Google has covered all costs. UPS is the carrier that will charge the extra brokerage fee when shipping from USA to CAN.

    • alamarco

      That’s good to hear! I’m always wary of using UPS so I’m glad Google will be covering the costs. A lot of companies I use do not cover the costs which is why I avoid UPS when given the chance.

  • bonenza

    What colour is your n5 ?

    • bonenza

      I think the colour white is the problem.

    • Salinger

      My 32GB white shipped yesterday.

    • Sanjay Saini

      I placed my order 32GB white launch day around 4pm, status is still pending but will ship by Nov 8th!

    • John

      Same as me, but I ordered a black one.

    • Salinger

      Order was placed 2:36pm on October 31. I got shipment notification about 9:30pm on Nov 1 Says it will arrive by end of day Wednesday.

  • Akash Singh

    I ordered it quick so it said leaving warehouse by Nov 5th. Many people who ordered after me and got Nov 8th got their shipped messages. Its kinda sad but let’s see what happens.

  • Nik Iafrancesco

    I completely missed the initial launch, but luckily they added a few 32GB models around 7:00pm and I managed to get one, but my shipping info still says “leaves warehouse in 2-3 weeks”. Originally it was 3-4 weeks though, so maybe it’ll get moved up again.

    • Matt

      I ordered yesterday, when they restocked. It was 4-5 weeks but now it’s 3-4. Seems they’re getting more stock than they thought? Or people are cancelling their orders :-D

  • JohnnyWFT

    16GB/Black, got shipping notice last night. Ordered right after 2pm on launch day. Estimated delivery date is the 7th November.

  • Justin Crowley

    ordered 32GB in white at 2:16pm, still shows will ship November 5th..come on!!

  • Justin Crowley

    to all of those wondering about brokerage fees, I ordered my N4 from Google and it shipped with UPS, i was never charged

  • Graydon Morel

    I ordered a 16GB black at 2:17 on launch day, said leaving warehouse on November 8th, still no shipping notice.

    • Dahn Balan

      Exact same situation with me! But I ordered it like 20 min after you did.

  • Nexus5guy

    Morning Fellow N5 fans.

    Below is the current shipping status (as of 10 AM Eastern Nov 2nd) of my 32 Gig Black N5. Placed order in the first 5 min it went life on Google Play. Being shipped to Toronto GTA Area.

    Lexington, KY, United States 11/01/2013 22:37 Arrival Scan

    Louisville, KY, United States 11/01/2013 21:20 Departure Scan
    11/01/2013 17:50 Origin Scan

    United States 11/01/2013 11:17 Order Processed: Ready for UPS

  • bob C

    16 and 32 gig black supposed to get them by the 7 of November

  • John

    The stupid thing is that I can’t check my order in the play store on my N7. I have to log into the store on a computer. I shouldn’t have to do that.

    I ordered my 32gb black at 4:15pm on Oct 31st. Still shows Nov 8 shipping.

  • Haxor99

    My 32 Black is coming by WED! Guess I’m one of the lucky ones… I ordered at 3pm

  • UKROB

    black seems to get shipping notice before white

    • Adam

      I ordered a 16gb black, still says pending and pre-ordered. Only date mentioned was on my receipt where it said it would be shipped by Nov. 8

  • Wild

    Dec 3 est delivery but that works fine for me. I wonder if they will move the shipping date up.

  • Thomas Ramsay

    both my 32GB black Nexus 5 has shipped

  • John Whittle

    Got my email late last night. white 32gb. :)

  • andrew

    i placed mine like 6 minutes after 2 got a nov 5 ship date but still no tracking number google hussle up nov 8 orders got shipped before mine smh

  • dernbiebs

    Are the people with shipping notifications from out east? Anyone from Alberta getting shipping notifications?

  • Eben Alton

    Placed my order for a black 32 on the second batch release. Received my ups email last night at 6pm BC time.

  • Alex Delpiero

    my receipt says that I won’t be charged until my order has been shipped but I was charged and I haven’t received my shipping notification, I was actually charged immediately when I checked my account, anybody knows what’s going on here?

    • MrHomz

      As per nekkidtruth, I had the same experience. Got my shipping notice yesterday at 4:13 pm, have UPS tracking number but it’s not in their system yet. Should have it by the end of the day though and I expect to see it in a week.

  • Amir Nubheebuccus

    Ordered mine at 6pm EST on launch day, leaves warehouse in 2-3 weeks.

  • Jim

    My last phone was an iPhone but I need to get a new phone. I am considering an Android and possibly this device. One of my favorite features of the iPhone was facetime and I used it alot. I had skype on my iphone but I found that skype was very laggy and grainy. Basically it was garbage. My question is how do you make easy video calls on Android without having to get the other person to have to sign up for something or download an app that they probably don’t want to. Also I do not want to use skype because it is crap. Hopefully I can figure this out and I can get on board the Android train.

    • Pawv

      You can use hangouts. It’s preloaded on my Galaxy s4 and apple users can download an app

    • Jim

      Thanks. How is the quality?

    • Pawv

      Idk. I haven’t used it

    • nicanor76

      I’ve used it and quality was fine, all depends on both persons’ connection quality. I use Skype more often still since it became standard between me and my girlfriend. We tried Hangouts on our desktops and quality seemed to be better there vs Skype, you get a larger video of each other, I guess Skype crops it?

    • Craig Pakkala

      Just Google the question …. jeez.

  • Pawv

    I got my shipped email yesterday and tracking info. It’s in Hodgkins IN, started in Louisville KN. It says scheduled delivery November 7th by end of the day! I got the white 32gb about an hour after launch. Coming to Edmonton Alberta Canada!

  • Brian

    I ordered 2 black 16GB at 2:07EST and my status is still “Leaves warehouse by November 5, 2013″. Mine are headed to Edmonton.

  • John

    Looks like most of the shipping confirmations are for out west.

  • FRED BOIV

    i receive mi notice, should arrive also for nov 6 2013

  • Adam

    Ordered 16GB black at 2:12, still says pending and pre-ordered – no shipping notice yet

  • tdot321

    for me it says 4-5 weeks will it actually take that long ? toronto

  • Wes

    I was ~20 minutes so I’ll probably never get mine :’(

  • Matthew

    Quite annoying that I couldn’t get it shipped to my house. Google refuses to ship to the NWT or the Yukon for no good reason. I pressed them for a reason why, and they came up with “Due to security reasons, we are unable to provide any additional details”. Still managed to get one ordered and mailed to a friend’s house down south. But then I have to wait for him to get it, and then mail it to me. Pointlessly frustrating.

  • kyle brodie

    Ordered 2:16 pm on Oct 31st white 32 gb. UPS shows delivery Wed Nov 6, can’t wait.

  • tyresmoke

    32GB in White ordered at 2:23PM, shipped. Will arrive Wednesday end of day.

    I don’t think it matter where you are, all North American orders are sent out of Kentucky. What matters is which SKU you bought, it appears 16Black was the most sought after model, and 32White was the least. That’s why mine shipped quickly despite a relatively late order.

    • dernbiebs

      Same here. Bought two 32gb White. No shipping notice yet. I placed my order 7 minutes after launch…

  • Michael Ramalho

    I ordered a 32gb white model at 2:06 pm eastern..still no shipping confirmation.

  • jeremy

    Suddenly I’m only excited for this device. Kit Kat is starting to worry me. I’m not sure I like this new direction. I was hoping i would be able to use the stock launcher for once, and while I like Google now I don’t need it in my face all the time (on the home screen) especially because we already have a search bar on every page, the ability to swipe up from the bottom, and always on listening features already. Anyone else think this is search overkill. Anyways now back to the actual topic mine says it will leave the wharehouse Nov 7. I live in London, on and ordered the 32 GB black model.

    • Tiago

      i too am not looking forward to the google now on the far left of the home screen , well just have to see how it is maybe there will be a way to disable it , also its good to send your feedback to google so they can keep improving their OS

    • Bob Smith

      Google now from the left screen can be disabled in options.

  • Togglez-

    Ordered my two N5s on launch date at approximately 4pm (ship before Nov 8th) haven’t received any shipment notification yet. Its for a white 32gb and black 32gb.

  • jack

    Got 2 black 32GB on the way hehehe

  • Natou

    Got the email too. Black 32GB. Same date it is coming as the picture on the post.

  • Dennis Zhu

    i have to wait for 4 weeks.LOL

  • Kevin Whelan

    Got my email last night.. Black 16gb en route to SK

  • Amparipaa

    spending thousands of dollars on new phones every year will only bring about sheer madness as these material objects fade away as the ticking clock of matter counts to the twelfth hour. you will never feel complete without asking El Supremo what your purpose in life is, and to let El Supremo guide you through life and get back on the right path in life! Praise El Supremo!

    • Tiago

      wtf are you talking about?

  • Naveed Ali

    16GB – White – Vancouver, order completed at 11:02 PST .. No confirmation email yet.

    • Akash Singh

      yup, same here. I noticed none of the 16GB white models have been shipped yet. makes me almost regret not getting the black one, which would’ve shipped by now

  • Shamu

    I live in Brampton…I bought both a white and black 32gb at 215pm and i havent received any notification of shipment. It still says ships by Nov 8 :(

    • OmarLittle

      I live in Brampton too. I wish I had a smart friend with a smart phone. I like your watch! i will try to find you so we can be friends.

  • NoahFang

    i guess i was on the 2nd batch. mine will be shipped on 8th…. i guess i won’t be able to play it over the long weekend.

  • Bret Jarvis

    When I find out it is too late… … God bless Nexus 5

  • Mr.CoolBerry

    Just bought a black 32GB model from Google Play Store. Really happy. I have to wait for 4-5 weeks

  • EricB

    I just noticed my UPS tracking details on the UPS site no longer say its a “World Ease” package, it just says package and less details than before on destinations/stops. Anyone else experiencing this? I’m hoping that means its already crossed the border and is separated from the rest of the bulk shipped package to Canada and ready for local distribution here.

    • Craig Cooper

      I noticed this for mine also, but not quite sure as to what it means. Maybe a weekend/after hours thing?

  • Yozer34

    ordered 32gb white at 3:09pm.. leaves warehouse by November 8. I live in Hamilton and I haven’t received a notification yet.

  • Nytetyme

    Ordered at 2:15pm on Thursday and as of 5am, Sunday morning it’s still ‘pending’. I have a bad feeling about it.

    • Adam

      Same I ordered mine at 2:12 – black 16gb going to Ottawa – still pending. I’m sure there will be an update tomorrow

  • Nexus6

    Hell

    Ordered a (1) 32 Gig Black N5 to Dundas, Ontario. at 2:10 pm Thursday. I received my shipped notice Saturday afternoon via UPS, to be delivered by Nov 5th.

    Was watching CNBC at the time when they had a “Breaking News” event re: Google. I then went right to Google Play and ordered it.

    Can you imagine how many of the N5′s are sitting at the Lexington location right now, This was the last scan location on Sunday it seems for everyone who bought in time. All of them waiting to depart Monday…

  • Octavian Ciubotariu

    I ordered mine 5 minutes or so after it was announced. I got the 32GB, black and got an email on Nov 1st that my order has shipped.

    So excited!!!

    Based on the tracking number:
    Scheduled Delivery: Wednesday, 11/06/2013, By End of Day

    Progress so far:
    Lexington, KY, United States 11/01/2013 22:40 Arrival Scan
    Louisville, KY, United States 11/01/2013 21:17 Departure Scan
    11/01/201317:32 Origin Scan
    United States 11/01/2013 17:19 Order Processed: Ready for UPS

  • Sebastian

    Just received a confirmation for a White 16gb Ordered just after launch.

  • Adam

    16gb black 12 min after launch just got shipped

  • John

    I just got my email saying it’s been shipped!!!!! I ordered a black 32gb at 4:15pm on the 31st and I’m in Toronto.

    • Electron

      you got it shipped today? a sunday??

    • John

      Yup. I know, weird, but I’m not arguing.

    • johnlistos

      yup got my Notice On Sunday TOO .my ships to BC

  • johnlistos

    just received my shipping notice at 11:03 today. Originally was supposed to be shipped November 8. I guess I will received it earlier then I originally thought

  • Electron

    I ordered mine at 6:20 on the release date, says 2-3 weeks for it to be shipped. Has anyone received a ship date much earlier than expected? Also, I ordered another one 2 days after says 4-5 weeks, I’m wondering if the first one will be delayed so they would both ship at the same time or not?

    • Yozer34

      my brother ordered a 16GB black around 8pm EDT, and he received a shipment notification this morning.. he lives in Hamilton btw

    • Electron

      Just got the email one hour ago for the first phone LOL

  • Yozer34

    received my shipment notification this morning… ordered 32GB white 3:09pm oct 31

  • Eluder

    Just got my shipping notice and my original ship date was November 8th, good news, maybe means I’ll get mine by end of this week! :) Great timing since my Spigen slim armor is also set to arrive this week!

  • Chris

    Got my shipping notice earlier this afternoon. Didn’t order until 5:39pm. I’m happy :)

  • jeff

    Just got my shipment email. Was supposed to leave the warehouse nov 8th. Hopefully gets here quick. Ordered at 1:15 MT white 32gb

    • Morg

      Just got the same, no word on tracking number & same buy time but I got 32GB Black :). Thanks for shipping on a sunday!!

  • Dion

    I got my tracking number for the 32GB Black N5 I ordered. I placed my order approx. 1 hour after it became available.

  • Tiago

    i just got my tracking number , the shipping date say tomorrow 04/11/13 anyone know how long it will take for it to reach toronto? will i get it by the end of the week?

    • Yasser Almalky

      I would assume Thursday or Friday at the latest, as those who received their shipment notifications on Friday are set to receive their devices on Wednesday.

    • Tiago

      thnx bro =)

  • Justin Crowley

    just got my email today, 32GB white :)

  • Sean Walton

    Got my e email and tracking number late Friday. Arrives Wednesday!

  • legiiiiir

    i just received my tracking number 2 hours ago and it should arrive around friday Nov 8. im so excited like a fat kid with chocolate fudge cake. :D

    • Yasser Almalky

      did it say that your delivery date is Nov 8? O.o

  • andrew

    finally got my shipping notice its funny how they work on sundays but i live in brampton , ontario so most likely it will get here by tues or wednesday at the latest

  • Sunny Chu

    Order originally said Ships by Nov 8 but it shipped today (Nov 3)!! Certainly a pleasant surprise considering I didn’t place order until a few hours after first appearing on Google Play store.

  • KID ANDROID

    My order said that it would be shipped in 3-4 weeks but I just recieved an email at 3pm today and it’s been shipped out, what an awesome surprise. Google seems to have recieved their shipment earlier than expected and it’s awesome they’re working over the weekend to get them out to customers ASAP, man I love Google

    • prick

      You love a company that is spying on it’s customers?
      That said, same here, first they said 3-4 weeks, now I already got my email!

    • KID ANDROID

      I have not a single thing to hide so I could care less who listens to what I say, I wouldn’t be on the net or even have a smartphone if I cared about that at all & it’s not like the government didn’t know everything about me already ;-)
      Plus I live in Canada so it’s not a big deal like if you live in the US

    • prick

      Ughhhh. Oh my God.
      Are you kidding me? You can’t be serious, please say that you aren’t.
      You could care less about who listens? I’m sorry but does George Orwell mean anything to you? Do you grasp the concept of full surveillance? You are telling me that you do not care when there are people that know EVERYTHING about you? That can do ANYTHING with you and your life? Do you seriously not grasp the consequences and possibilities that arise in such a situation in the big picture on the long run and in the future? Holy sh….

      Seriously?
      And you live in Canada so that makes it better? I’m just speechless, that absolutely blows my mind.

      How ignorant are you? Do you seriously think the NSA surveys every single European country but not Canada? Just the other day it came out that the NSA is surveying neutral tiny and insignificant countries like Switzerland and Austria for crying out loud!

      And you seriously believe that the most important partner for the US is not in with them? Seriously?

  • Electron

    If it was me, them answering the phone on a Sunday would just make my day. lol. Gotta love Google for that.

  • ultramega

    Anyone who ordered a 32GB black Nexus 5 on Nov 1st receive shipping notice yet? Mine says “Dispatched from warehouse in 4 – 5 weeks”.
    =(

    • supi_san101

      just ordered a black 32gig model on Nov 4, 4-5 weeks for me as well..

    • Jonathan Almeida

      We’re in the same boat :(

  • Brandon Herer

    Ordered black 32gb 8 minutes after launch and its pending!! What is going on! Credit card and Google say that they don’t see any problems!

    • Tiago

      wtf are you trying to say ? be specific

  • deMTL

    got my conformation email on Sunday. Says it will ship on 4th. i ordered on 31st at 259

    • prick

      What the hell? I ordered before you, just got the email and no confirmed date.

  • Guyana

    Guys I ordered mines on October 31st at 2:35
    Black 16GB
    It said that it would leave warehouse on november 8th,
    But I got my shipping email yesterday…
    Reading through all the comments, there is no one else in the same situation as me lol. I’m in Montreal BTW :P

    • deMTL

      same here

    • prick

      Mine said 3-4 weeks and I got the email today!!!!!!!!

    • Harold Mitchell

      Guess you’re not that concerned about Orwellian times ; )

  • Ron Haslett

    I ordered 16GB white at about 230. Play says shipped, but UPS site says ‘A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status–including the scheduled delivery date–will be updated.’

    I just want an eta!

    • Michael Ramalho

      I’m in the same boat….same message from UPS.

    • deMTL

      same here

    • John

      Me too. :-(

    • Ron Haslett

      Ask and ye shall receive! Just left Kentucky, ETA Thursday, 11/07/2013, By End of Day!

  • ErikRP

    Just got my email. 2 Black 32GBs – ordered 31 Oct at 2:43 CDT. Still waiting for the tracking number to be activated at UPS. I’ll be happy if it shows up by Nov 8.

    • ErikRP

      Mine is due to arrive by Thursday here in Winnipeg. Tracking shows it arrived at the border 30 minutes ago, so that gives it about 30 hours. Can’t wait! Now to find some protection for it…

  • Prabhjot Gill

    I ordered white 16gb today. So let us see how long it will take.

  • Nytetyme

    Well, got my “Good news! Your order has shipped” e-mail from Google and now UPS has stalled on “Order Processed : Ready for UPS”. Been 2 days now and nothing. Wish they used FedEx lol

    • Michael Ramalho

      lol, UPS is horrible

    • yayayaya

      Have the same “Order Processed : Ready for UPS” for well after 24 hours from receiving the Google play order has shipped email…

    • Nytetyme

      I guess UPS reads Mobile Syrup… I complain and voila!
      Louisville, KY, United States 11/04/2013 17:33 Origin Scan ;)

    • yayayaya

      hahaha, they must, 17:49 origin scan for me as well

  • Hockey is overrated

    Ordered a black 32GB Nexus 5 within a couple of minutes of it going live on Oct. 31. Received the shipping notice on Nov. 1 with a tracking number.

    As of 6:00am this morning it’s in Cincinnati, Ohio. Scheduled delivery day is Nov. 7, afternoonish.

  • Sebastien Rougier

    Order a white 32gb on oct. 31 at 4:23 and I’ll suppose to received it on next thursday!!!

  • Anthony Shu

    Ordered on the 31st. Got shipping has been processed yesterday. Around 2 min ago it updated. It says arriving Thursday end of day :D

    • Dennis Madison

      That’s exactly what mine says as well.
      I ordered the 16GB Black on Oct 31st at 2:38. I live near Midland, ON.

    • Anthony Shu

      By any chance does it just say your city as shipping information? That is what it says for me

    • Dennis Madison

      No mention of my city but, generally, shipping times to here are the same as to Toronto.

    • Anthony Shu

      Oh no, what I mean is. When you look at the tracking page. Where is says Shipping information. It does not say my address. All it says is Mississauga, On, CA.

    • Dennis Madison

      Sorry, I misread your message. Yes mine just says the city, not the street address.

    • Anthony Shu

      No worries. And ah alright thanks. I wasnt sure if I messed up something while playing around with that page

    • Tiago

      r*****s xD

  • jay

    just got the message has been shipped and now waiting

  • Yasser Almalky

    just got an update on shipping status… arriving thursday nov 7 by end of day :)

    • John

      Me too. Just got an update, arriving on Thursday.

    • Devanshu

      Same Here, In Brampton Ontario.

    • Tiago

      mee tooo :D

    • deMTL

      me too, in Montreal

  • Derek

    Ordered the White 32G from the Play store on Oct.31 @ 3:58pm. Received my UPS tracking number on Sunday Nov. 3 @ 9pm. The product shipped from their warehouse today Monday Nov.4 and the UPS status was updated to “Estimated delivery time, this Thursday end of day” Cant Wait!!!

  • Eben Alton

    Friday I received the UPS shipping email. But as of Monday night, it still says just the label has been created. Its quite annoying.

  • mathieulefrancois

    I ordered mine on launch day at 2:08pm, got my shipping notification on Sunday and it will be delivered by end of day Thursday! Can’t wait to get rid of my iPhone :)

    • c gaivoto

      Ordered mine 7:30 pm day of launch. (The second batch) and will receive mine by Thursday end of day…. I got lucky. Toronto area. 32gig black.

  • EricB

    YES! package has just crossed the border and arrived in Windsor Ontario. Scheduled delivery for Wed but maybe it will come today?? hope so!! But I think Windsor to Toronto is quite a distance lol

    • jroc

      I am hoping the same thing. I actually just called and UPS told me that my tracking number shows that it is actually in the Toronto warehouse. Hopefully I have a nice surprise waiting at my concierge when I get home!

    • Electron

      was UPS estimate accurate or did it arrive earlier? Excluding google’s estimate.

    • EricB

      So far, it looks like everything is on schedule, however yesterday, it seemed like the package stopped in Cincinnati for like 9 hours before departing again

    • Electron

      Good to know, mine arrived at Cincinnati this morning. After Cincinnati its straight to Ontario, Canada?

    • EricB

      Nah, it goes to Maumee, OH then Detroit MI right near the border, then Ontario.

    • jroc

      Is yours still showing Windsor? Mine checked in there at 9:50 this morning but it’s still there…

    • EricB

      Yeah same with me, but it also had 2 arrivals without a departure at one point so I’m not surprised if their site is delayed at times

    • jroc

      Mine just got delivered to my condo. Now I just have to wait out the work day, get home, and enjoy!

    • c gaivoto

      It goes to Detroit then Windsor and onto Ontario. The entire Detroit/Windsor combo is customs and takes a day to clear.

  • Naveed Ali

    Yeah same here for vancouver .. I ordered on 31st at 11:03 am and mine is saying 12th Nov

    • JohnDover

      I ordered mine at 11:07 AM on release day. Mine didnt get shipped till yesterday Nov 4 while others ordered after me got shipped on the 1′st? Now i wont get it till Nov 12. WTF.. Is this a west coast bias thing?

    • Naveed Ali

      I believe .. unfortunately it is ..

    • Elle

      Was your last progress update a departure from Hodgkins, IL? On the 5th?

    • Elle

      Perfect. I think our devices are in transit to Richmond then! Exciting stuff! Thanks man!

    • Naveed Ali

      Yeah it is same for last 2 days

  • Nito Pereira

    I ordered 16bgb white on Oct 31, 2013 at 3:01 PM I got email on sunday saying that it was shipped. But UPS still says that “A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status–including the scheduled delivery date–will be updated.”

    • Yasser Almalky

      try calling UPS.. i ordered mine 8 minutes after you and now it’s in Windsor

    • Nito Pereira

      I called UPS and Google.
      UPS says its not in their system. Google says that they sent out incorrect shipping and they are rectifying it. As my scheduled shipping day was supposed to be Nov 8. Google said that they will be sending me new notification on friday.

      So the way it looks like it will either arrive this week or next week. I will be in limbo until then. #THANKSGOOGLE

    • UKROB

      same situation that happened to me, except I ordered even earlier at 2:06pm on the 31st. Some orders had processing errors and UPS didn’t receive the packages until later this week (thurs/fri)

    • Nito Pereira

      The tracking number did eventualy work on Nov 8. And the package is suppose to be delived today. It shows as being on truck and on delivery. I’ll be camped out tonight to make sure i don’t miss them.

  • Parth Trivedi

    I’m in India i dont know how or when I’ll get my device!!!
    I had 3 questions can u guys pls answer that
    1) Is the phone available in retail stores?
    2) Is the rate 349$ or it increases if i order in CANADA or the U.S
    3) Would the 16gig suffice?

    • jroc

      1) Online or Carriers

      2) Who knows, google it.
      3) How can anyone answer that question…Are you planning on putting more than 13GB of stuff on it?

    • Parth Trivedi

      Thanks for the quick reply.
      1) Online as in only Playstore? and can u pls list out a few carriers?

      2) I tried googling but I am not able to understand whether any taxes or shipping fees will be levied, because I’m on a budget here and 350$ is the maximum I can spend.

      3) Hahaha i dont know I have never used a smartphone in my life. I have blackberry with 256mb on-board and 2gb mem card. So I think I’m going ahead with 16gig I think.

    • c gaivoto

      16 gig is more than enough. I still have 5 gigs available on my Nexus 4.

    • Electron

      carriers without a contract will charge you a lot more than 350$, with contract its about 0$ to 100$ but thats still not worth it.

      For storage, keep in mind there is no SD card slot, so if you use up the space, you can always use online storage like google drive or dropbox.

    • Parth Trivedi

      Yeah I agree! thanks for your reply…I think I’ll be ordering from the playstore, I can’t even get it get it delivered at a relatives place sitting over here, I think they will pay for it and i will pay them later (lol). They’re travelling on the 30th Nov, So is it possible that google would deliver before that(it says 3-4 weeks on the website)

    • jroc

      If $350 is the max you can spend, you’re out of luck. The phone is $350+taxes.

  • wes786

    I get mine on Friday! Black 32GB. Can’t wait to get my hands on….

    • ultramega

      When did you order yours?

    • wes786

      I ordered it as soon as it came out on Oct 31st. Even though the email said that it will ship by Nov 8th, it was shipped on Monday Nov 4 and I get it on Nov 8th. I am in Canada by the way.

  • Devanshu

    Waiting for my Nexus 5, which is due to be shipped tomorrow, has made this week feel really long.

  • JB

    I missed the launch batch, and ordered it Nov 1. Said it would take 3-4 weeks, but just got a shipping confirmation. Will arrive tomorrow!

  • Ryan

    Got my 32GB blackblack today :) (Guelph) It’s a BEAST of a phone!

    • ultramega

      When did you order it?

    • Ryan

      31st

  • Guest

    Ordered mine on the 5th, got shipping info today, will be in the 8th. Nice job google!

    • ultramega

      Wtf. And I’m still waiting for something, anything at all, to happen with my order from the 1st, for a black 32GB?

    • Electron

      go to your google play account and where it says estimated, click for more info and it will say the exact date to when it will be released from the warehouse, where it would say “Pending”. They only send an email to you if they have shipped.

  • UKROB

    I ordered within seconds of it going live on Google Play and I’m stuck with “A UPS shipping label has been created”, for days now. No movement of the package, it hasn’t even started transit yet..

    • ErikRP

      Have you called Google to find out the status?

    • UKROB

      I have called Gplay about 3 times, they don’t have any answers.. However they are performing an investigation with UPS to determine what happened with the package, which could take some time. I won’t be seeing my phone until mid-late next week at this point. Several other people on XDA have reported being in the same situation as me, and they were mostly people that had ordered within seconds or minutes of the launch. Very disappointing, because some people that ordered hours and several days after us are receiving their phones already.

    • Electron

      Try calling Google in Toronto office if you haven’t already. They are helpful from what I hear.

    • UKROB

      Toronto office doesn’t deal with Nexus phone orders as they come from the US.
      They are slowly initiating an investigation, this could take over a week, before they even consider sending out another device.

    • UKROB

      Finally my phone has started shipping transit. I believe several units of the first people to order were lost or temporarily misplaced during in the initial launch, and now have been shipped out.

    • Jordan

      I’m in the same boat as you, brother. Disappointing. I’ve got a google shipping rep looking into it for me but I don’t have much hope. Ordered mine slightly before it appeared on the play store through a tweet from Android Police.

  • Omar Steele

    how much does it cost with the shipping and tax for the 16 gb version anyone know

  • Matt P.

    Waiting for mine to arrive today… this is awesome!! I feel like im waiting to go to disneyland like when I was a kid. hehe

  • Guest

    Got It just now! :)
    …now to get swap my Wind sim card for a microsim

    • Curious Person

      Do u know if sim card to microsim is free from wind?

    • Guest

      Not so sure..I have to call in or visit a store

  • CF Medina

    Mine shipped out yesterday to Vancouver, BC. Ordered it at 11:35AM PST on launch day, 32GB white. Not to sound like a d-bag, but I’m somewhat annoyed that many people who ordered after me got theirs shipped out already… from reading the comments in this post it seems that Google is definitely not following a first-in-first-out shipping policy. Kinda frustrating, especially when I’ve been dealing with a broken HTC One for the past month just to hold out for this beast

  • Devanshu

    Did anyone else get an “Exception” from UPS?

  • Cory

    Ordered after 9pm on the 31st but got mine today. 32GB in black. Took out the scissors and cut down my SIM to fit. Works like a charm. Amazing phone!

  • Guest

    I ordered by device on the 31st, and got a shipping notification Sunday. On the 5th, it departed Hodgkins, IL around 9:00AM. No update on the order thus far, its been two days. Is anyone else in the same boat? (Shipping to Vancouver)

    • guest1234

      It’ll take a while. Same situation for me. Just got the notification it arrived in Redmond, WA…so close!

    • Elle

      It left Redmond, WA! On its way to Richmond, BC! Sad that Monday is a holiday!

    • CF Medina

      I know that feel. Last known location was Hodgkins IL, departed at 10:21 yesterday and no update yet. Shipping to vancity

    • Elle

      It wont update for 2-3 days since its on its way from Hodgkins, IL to Redmond, WA.

  • deMTL

    got mine. ordered 31st. ups shipping estimate was accurate.

    • Amandeep Singh Ranote

      Hey, did you have to pay any custom charges as the shipment is coming from states. My friend had purchased a Laptop which got shipped from states and he had to pay custom charges to collect it. I just want to make sure how much would it cost before ordering. (Shipping to Montreal )

    • deMTL

      Na no customs. The total was 414. Nothing extra. Google has a office in Toronto so extra charge. Really good phone.

  • Corey Larson

    Ordered mine right after launch, estimated delivery of Nov 8, and now today it doesn’t have an estimated delivery date so I can only imagine it’s coming Monday. What a bummer…..

  • David

    I am looking in too buying one what is the final cost for the shipping and tax for the 16 GB in Ontario from the Google play store

    • matti_h

      shipping to Toronto for me was $17 but mine is the 32Gb. Assuming your shipping to be about the same, it’ll be about $413 all inclusive for the 16gb.

    • David

      Thanks for the reply I will get one now from the play store hope you enjoy yours !

  • Elle

    So, its the 12th! Just wondering, has your Nexus left the facility yet? Mine is scheduled for today but theres no update stating that its on vehicle for delivery. I’m in the vancouver area as well

  • Naveed Ali

    Did you received your phone ? .. Still no update on UPS site

    • Naveed Ali

      Mine is still showing in Richmond although delivery date was for today. You see any update in your UPS tracking site

  • Wild

    Just received shipping notice! Ordered Nov 1 expected shipping date was Dec 3 Looks like shipping is ahead of schedule to be delivered Thurs 21

  • Hardeep Singh

    what is d shipping price for ottawa for nexus 5

  • Tramar Anderson

    I ordered my N5 on december 12 and its being shipped by January 5th :/. Such a long wait. Does anyone know if UPS in Canada ships quick, because i just want my phone and get this over with :p

  • Ryan

    Can you still order a Nexus 5 on the google play store? I can add it to the cart but it won’t let me choose my Canada address for shipping only US.