CRTC looking to make Do Not Call registrations permanent

Daniel Bader

September 30, 2013 11:39am

It may be hard to be believe (likely because it doesn’t always work) but the National Do Not Call List is five years old today, and the CRTC is looking to extend those entries soon to expire by making them permanent.

The independent tribunal issued a press release stating that since September 30th, 2008, nearly 12 million numbers have been registered on the DNC List and $3.4 million in penalties have been issued to non-compliant telemarketers. Nearly all marketing companies making unsolicited calls have complied with CRTC enforcement, yielding to violation notices, but 5% are committed to annoying the heck out of Canadians at dinnertime for the foreseeable future.

As of today, all registrants whose numbers were set to expire today have had them extended for one year, until September 30th, 2014, pending a decision to make the list permanent. The CRTC Chairman, Jean-Pierre Blais, said in a statement, “we have extended the life of the list so that Canadians do not have to worry about receiving calls for the time being.”

The CRTC is encouraging users of the DNCL to share their views on whether they’d like numbers to become permanent, either by filling out an online form or writing directly to the CRTC.

SourceNewswire

  • John

    DNC list is a joke. Companies have moved their callers out of Canada to get around the DNC list. I still get calls from places that I’ve put on the list AND have asked/told not to call me again, never works.

    • Unorthodox

      I certainly get more calls with non-local area codes these days. Makes it easier to screen them out though.

    • d a

      Yes. After registering I got tons more calls. The list was is made available to theoretically let the telemarketers know who not to call and what they did was give the list to out of country scum to make the calls. I always answer the same way.
      If I’m on a do not call list, and you filth don’t respect the law, do you really think I care about what you have to say or imagine anything you say will provoke me to give you money for ANY reason? F-off.

  • rter4353633

    can we put charities on this? every week i get calls asking for clothing donations. when i have clothes to give, i’ll call YOU, how about that?

    • gommer strike

      I’m beginning to wonder if these marketing companies flag themselves as a “charity” to get around all this.

    • ld

      I am certain that some telemarketers pose as survey and/or market research companies to get around the rules. “I’m surveying people about vacuums…”. If you get these kind of calls I encourage you to start the CRTC complaint process.

  • Omis

    Why not let people choose what they want to opt out of? Because I don’t want political robo calls and charities either.

  • Martin

    The DNC list is laughable, how often are any fines levied against any of these companies? How hard can it possible be, I know that the person calling isn’t in Canada but the company performing the service is!

    Everyday I get calls about duct cleaning.

    • ld

      Well the article does mention the fines… so it must occur sometimes. Do you start a complaint process when you get the call about duct cleaning?

  • gommer strike

    This is the reason for opting out of the traditional landline entirely. At least on your smartphone, it’s a simple matter to block callers or worst case, setup a whitelist and everyone else is either dumped into voicemail or hung-up on automatically.

    • ld

      Many landline providers allow both excluding individual callers (based on caller ID) and whitelisting too now.
      Unfortunately neither of those solve the problem. The dubious callers just change numbers each call to get around blacklisting and whitelisting is too restrictive to turn on (there are legitimate numbers that need to call me that I don’t know of beforehand).

  • abc123

    This is the reason why I switched to VOIP. Not only because of the cheaper rates but also because of these annoying telemarketers. Since I don’t use my landline that much, I basically just setup a whitelist which works like a traditional landline (it rings and I pickup). For those not on the whitelist, I setup a test that basically requires the caller to press a number before my phone will ring. 100% of all robodialers fail this test. Any people that I forgot to add the whitelist can be added easily through a web interface.

    I regularly review my calls received and check it with online “who called me” lists. Any number that is recognized as telemarketers get put on my blacklist. The next time they call, they get the recorded message “the number is no longer in service” and the call is dropped.

    The DNC list is a joke. I’ve added my phone number since the beginning and I have not noticed any slow down of telemarketers until I got VOIP.

    • gommer strike

      I’m even getting crank calls on my VOIP phone. They will find a way, and oh by golly, they do.

    • ArberBeq

      My Ooma Blacklist works pretty well. The amount of telemarketers that call decreased substantially after enabling it

    • abc123

      If you do not implement a robocall filter, you will still get these telemarketers. The only advantage of VoIP is that it allows you to setup filters, white lists, and black lists. If you’re VoIP provider cannot do this then it’s time to switch to one that does.

    • gommer strike

      It’s just a Cisco IP Phone(software version, provided by work).

      These marvelous callers even spoof their Caller ID to make it seem like it’s a “local” number(what the hell?, sigh).

    • abc123

      Yeah, if it’s just a simple softphone, then it’s no different than a traditional landline in usage.

  • Tony Sarju

    I started received calls AFTER i opted into this list. The lists were sold to overseas companies to circumvent the rules in Canada. It’s pathetic.

  • David

    Does anyone need their air ducts cleaned or their debts consolidated or want to win a free cruise?

  • Rich

    I find it’s usually banks / credit card issuers calling me up for this insurance or credit fraud packages. Honestly, you’re better off either downloading a call blocking app (some have a list to block already) OR creating a spam call contact and setting all calls from it to go to voicemail (Android).

  • Jenna

    Working for the big3 all I want to know is which call center this picture was taken at. Looks fancy.

    • J-Ro

      Rubbing elbows with anyone beside you is fancy? The work space looks congested.

    • Jenna

      Odd, on MS but don’t speak sarcasm.

  • Beeblz

    The other day I got a call from a marketer. Marketer: “Hi! I’m calling about a sale we are now offering on doors and windows! Do you have a few minutes to chat?”. Me: “Oh, I already have doors and windows, but thank you!”….silence. ‘click’

  • d a

    The real problem is the PAPER LION KNOWN AS THE CRTC. A complete waste of tax dollars. Last year they passed a law that forbids these broadcasters from blasting the volume when commercials come, THEY ALL IGNORE THE LAW. What does the crtc do? They tell the public to complain. WTF is the use of having a law then telling the public to complain when corporations break the law. If I call the police to complain about a bank robber do they tell me well go complain to the robber? Useless turds.

  • Splum

    Can we stop the endless life insurance calls? If I want it, I’ll contact YOU.

  • Eileen Olson

    I would like to know how telemarketers get our cell numbers and who has the right
    to give our cell numbers out?

  • Jessica

    Our landline and cell phones are on the DNCL and we’re getting more telemarketer calls now then before we put our numbers on it. I’m getting 2-4 telemarketer calls a day, almost everyday, every week. Today I received 3 telemarketer calls on my landline and 5 on my cell phone while the husband got 3 on his. We receive these calls all day and night. This morning I received one at 3:45am on my cell, same number again at 4:18am then again at 6:21am.
    If this DNCL actually worked, why am I getting more telemarketer calls now then I did before I put my number on it?
    And how in gods name do these telemarketers even get our numbers, full names and addresses? Are they getting it from the phone company?