August 10, 2013 4:21 pm
Rogers went live with their new 2-year contract structure yesterday and it seems there might be a lingering issue with activations at the Apple Store. We’ve been receiving multiple tips that Apple Stores across Canada currently cannot activate new accounts on both Rogers and Fido. Apparently this has something to do with their internal systems – we’ve contacted several Apple Stores and confirmed this to be happening, but Apple and Rogers had no comment.
However, all is not lost as customers can still buy an iPhone at the Apple Store, then simply walk to the closest Rogers or Fido location and activate it there. Surely this’ll be temporary until Rogers’ internal Sales Central system communicates correctly.
(Thanks to everyone who sent this in!)