Koodo Mobile “Self Serve” app for Android and BlackBerry devices now available

Ian Hardy

September 22, 2012 10:36 am


A few weeks ago we let you know that Koodo Mobile was going to finally come out with a “Self Serve” app that will allow customers to manage their account from your device. It was originally expected early September, but it’s now available on Android and BlackBerry devices. We’ve been informed that the iPhone app will be coming in the next few weeks.

For Android users the app is compatible with devices running OS 2.2 or higher, and BlackBerry users it’s compatible for those on the 8530, 9300, 9360 and the 9790.

Here’s the full features:
Monitor your data, text or voice usage
– Check your account balance
– Make a payment
– Add, remove or change your add-ons
– Manage your Five Essentials list
– Get help on the go without having to wait on hold
– Stay up-to-date on the latest phones, promos, and more

Download the Android app here from Google Play
Download the BlackBerry app here from the BlackBerry App World

  • Beso

    sweeeeeeeeeeeeeet downloading now!

  • sicpuppy

    self serve to spend

  • Adrian

    Glad to see Telus just rewrapped the existing My Account app for Koodo; hopefully it doesn’t have the same headaches as the earlier versions we lived with.

    • huh

      I wouldn’t complain….. at the end of the day.. it keeps development cost down.. which keeps your phone bill down… as long as it works… take it…

  • Mike

    So far so good.

  • BlackBerry Gangster

    Will this app work over WiFi?

    • huh

      yes it will

  • Miknitro

    Wish it showed actual data usage.

  • Beso

    works like a charm … both on 3G/WiFi

    where is WIND’s app … lol

  • Wolf

    It does show data useage. Just scroll down…

  • milzie

    Is Koodo any good? i plan on switching from Wind to Koodo because i want an iPhone. Any advice would be appreciated .. No trolling pls! thanks.

    • Jean-Francois Messier

      I use Koodo for over 4 years now and am very happy with it. I do not use any 3G or data-related services on cell, since they all are too expensive, IMHO. But Koodo gives me the solution for a cheap cell phone with Canada-wide calling with no LD charge. And I now can follow and manage my account on the phone over Wifi. Great !

  • Koodo guy

    Koodo is great! Canada-wide roaming included and I’ve never had an issue with their network. The Works is a great value as long as you keep an eye on your data usage – I have wifi access most of the time so 250MB is plenty for me.

    That being said, their iphone plans are pricy on a 3-year term, and you only have 2 plan options. If you can, consider buying outright then pick a plan that suits your needs. You should get decent resale value if you decide you want to upgrade down the road.

  • TheRC51

    If you are on Koodo and are using this app, you won’t be charged for any data usage! It’s a nice touch.

  • Richard MacIntyre

    I love it, KOODO is great Way better bell, Virgin.

  • erin

    Is this app ever going to be available for the black berry 9320?