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SaskTel improves 4G network, “Call drops have been reduced to under 1%, with call completions at 98%”

By on December 30, 2011 at 8:10am in Mobile News, SaskTel News


Over the past few months SaskTel 4G customers were complaining of “calls not going through or calls being dropped”. To remedy the “network congestion issues”, SaskTel installed several COWS (Cellular On Wheels) and performed maintenance to their towers/cell sites. In a press release SaskTel stated “Holy COW Ongoing Enhancements Have Improved 4G!” and also declared expanded coverage into 11 more areas. SaskTel now claims that there is “an approximate 50% overall capacity improvement”, which has resulted in the number of dropped calls to be “reduced to under 1%, with call completions at 98%”. To keep them clear of any further customer disappointments, SaskTel put a gentle reminder that “wireless technology will never be 100% reliable”. In addition, here’s the list of the new coverage area:

- Candle Lake Northwest: provides coverage to the northwest end of Candle Lake Provincial Park
- Carnduff: provides coverage within the town of Carnduff
- Dinsmore: provides coverage to the town of Dinsmore and the surrounding area including highways 42 & 44
- Dinsmore Coteau Hills: provides coverage to the area south of Dinsmore including highway 42
- Hazel Dell: provides coverage to the area between Kelvington and Preeceville including highway 49
- MacDowall: provides coverage to the area southwest of Prince Albert including highway 11
- Mankota: provides coverage to Mankota and the surrounding area including highways 18 and 19
- Rapid View: provides coverage to the area west of Meadow Lake including the town of Rapid View and highway 55
- Shoal Lake: provides coverage to the community of Shoal Lake northeast of Melfort
- Willow Brook: provides coverage to the area west of Yorkton including highway 52

Source: SaskTel

Related posts:

  1. SaskTel 3G+ coverage expands to cover 26 new locations
  2. SaskTel continues to expand 3G+ coverage… now reaches 17 new locations
  3. SaskTel expands “4G” coverage to 12 new locations
  4. SaskTel expands 3G+ coverage with 30 new tower locations

Discussion

11 comments for “SaskTel improves 4G network, “Call drops have been reduced to under 1%, with call completions at 98%””

  1. Still need coverage at Drinkwater area…

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    Posted by freestaterocker | December 30, 2011, 8:53 am
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  2. How do they get their data? CarrierIQ anyone?

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    Posted by Drew Freyling | December 30, 2011, 9:44 am
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    • no, its looking at the HSPA+ cell logs (in nice graphical form :) )

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      Posted by chall2k5 | December 30, 2011, 6:05 pm

  3. Does anyone outside of Saskatchewan know where these places are? A map would’ve been useful.

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    Posted by Alpha | December 30, 2011, 11:09 am
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  4. Sasktel has great coverage compared to Rogers.Most of Rogers coverage in Saskatchewan is 2G(Edge) only Saskatoon and Regina are 4G.I was in Prince Albert little to no coverage downtown. Rogers has only one tower for the hole city Sasktel has three.

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    Posted by Larry | December 30, 2011, 3:14 pm
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  5. TELUS has the same coverage as Sasktel because of the roaming agreement i.e. throughout SK. I prefer TELUS because of their nationwide coverage – they have decent plans with 5Gig data and decent minutes. Plus when you call in, the reps know what they are talking about unlike Sasktel. Just my experience…

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    Posted by Chris | December 30, 2011, 7:51 pm
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  6. The network is greatly improved. i don’t even remember how shitty it used to be anymore.

    You are right about SaskTel employees being r*****s though.

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    Posted by Paul Q | January 1, 2012, 1:02 am
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  7. Is this more funky cell phone company math? How can dropped calls be UNDER 1 percent if completed calls are only at 98%? Where’s the missing percent?

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    Posted by Philippe Gaboury | January 2, 2012, 3:06 am
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  8. The “missing” 1% are calls that did not connect at all; hence couldn’t be dropped. 98% flow through, 1% drop, and 1% never connect at all.

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    Posted by Doug Richardson | January 3, 2012, 10:42 am
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  9. It’s still horrible in S.E. I have 5-10 calls drop a day. Everyone in the oilfield down here is having the same problem.

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    Posted by Brad | January 26, 2012, 8:42 pm
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