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SaskTel terminates CTO and 9 managers, 4G network issues continue


SaskTel has been on a good track recently – kicking their “4G” network open, announcing future plans to deploy LTE, launching the latest smartphones. Everything seems to be going so smooth, until recently. Over the past month there’s been some connectivity issues, customers were mainly complaining of “calls not going through or calls being dropped”. On a couple occasions SaskTel issued press releases stating they are performing “4G network improvements” to meet the demand. The Crown corp Saskatchewan-based carrier even went as far as installing 11 portable cell towers, also known as COWS (Cellular On Wheels), to improve service in certain areas.

Today brings some unfortunate news. Apparently the company has terminated the employment of their CTO and nine managers. They will all receive severance packages, but SaskTel management ensures that the sudden lay offs had nothing to the recent 4G network issues. Corporate relations VP Darcee MacFarlane stated that “these are from several different departments, including regulatory and information technology. Those exact job descriptions aren’t being filled again, they’re not required, but we are adding in other areas.”

SaskTel is continuing to improve their 4G coverage in the province.

Source: LeaderPost
Via: CJME

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Discussion

3 comments for “SaskTel terminates CTO and 9 managers, 4G network issues continue”

  1. I and others here are predicting more will follow. SaskTel has historically been top heavy, and in my personal experience the left hand didn’t know what the right hand was doing. :)

    Like or Dislike: Thumb up 13 Thumb down 4

    Posted by bob | November 30, 2011, 9:38 pm
  2. I have a work phone through Sasktel and my personal phone through Rogers. I have had more issues and problems with my work blackberry on sasktel in one month than I have had with my rogers phone in 11 years. I’m not a fan of sasktel. I know that they have better coverage than anyone else in sask (for a reason) but when it comes to customer relations/retentions/service rogers has them beat, in my experience at least. The only time I’ve had a dropped call on Rogers is actually when I’ve been talking to someone on sasktel. Rogers FTW

    Like or Dislike: Thumb up 6 Thumb down 9

    Posted by jonnyd | December 1, 2011, 9:37 am
    • Keep in mind SaskTel has 2 carriers piggybacking on their network, (telus and bell)

      Like or Dislike: Thumb up 10 Thumb down 2

      Posted by Brendon | December 1, 2011, 9:44 am

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