
Back in March the Competition Bureau concluded that Rogers new discount brand Chatr Wireless mislead the public by advertising their network experienced “fewer dropped calls than new wireless carriers”. The Bureau went to the Ontario Superior Court of Justice and asked Rogers to stop advertising that claim, plus asked them to potentially pay a penalty of $10 million. This was good news for Mobilicity, WIND, Public and Videotron as Chatr immediately removed the claim and started promoting themselves as the “no worries talk happy” network.
It looks like start date for the hearings concerning the Competition Bureau’s application has been set. The Honourable Justice Marrocco will be presiding and you can all mark November 7th, 2011 on your calendars.
More here at CanLII
(Thanks Iain and Greg!)
glad to see wind out of the courts and chatr/rogers in!
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Hidden due to low comment rating. Click here to see.
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as does Chatr….
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Dude they haven’t even been in operation for two years yet and already making huge change.
Get a life.
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Hidden due to low comment rating. Click here to see.
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books can be written about the douchebaggery Rogers/Chatr have done……
now Chatr…..stealing business models just to be asshats to Mobi so Rogers can play “Hoarders” is just sad……i hope they burn
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Have fun with 2G and no data offering!
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LOL “no worries talk happy” network. thats the same THING.
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at least 5 dropped calls on robbers a day… and 2 dropped calls on WIND in 7 months… who has the better network?
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Honestly picks, it depends on your phone (antenna quality), your area (tower coverage, interference), and a variety of other factors.
I have family members with Rogers who have never had a dropped call in the 5 years they have been with them, excluding obvious situations like going underground.
The “better network” is therefore very subjective.
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serves chatr right.
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@picks I have both a Rogers and Wind (for the unlimited U.S calling) device with me at all times. My Rogers device constant has full bars most places I go even in the Subway, I can actually travel quite a bit underground before I lose my signal which is impressive. As soon as I walk down the stairs in the Islington subway station, I lose all my signal. I have to go back up stairs to make a call. Can’t even step in someone basement at their home without having to go back up stairs to make a call. So just because YOU have fewer dropped calls with Wind, please know that you don’t speak for the majority.
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fun fact: November 7th is my birthday
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Hopefully this goes just as well as Public Mobile’s federal court stunt.
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Chatr to potentially pay out $10 million? Oh boy, get ready for a CCRF (Chatr Court Recovery Fee) on your bill that won’t ever go away.
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Burn baby! burn! hope they’re fine Robbers as well, serve
them right! LOL
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$10 million isn’t actually that much money for a wireless carrier. Remember, you’re talking about a company that houses the Vancouver Canucks and owns the Bluejays…
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It’s an insane strangehold they have. I watched the Jays game the other day at a friends house. I watched it via Rogers Digital Cable, on Rogers Sportsnet, while they played at Rogers Centre, where the digital banner ad behind home plate was for Rogers Home Phone, while the commentators were reading ad copy for Rogers related to a free PS3 when you sign up on a couples plan.
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This should be an interesting case when it was Chatr’s/Rogers’ own data that tripped them up in the first place. They presented eveidence of drop call rates in Ottawa and Toronto that actually proved they were more unreliable than Wind and Mobilicity by quite a considerable %age margin. I’ll try and find a link to that story.
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Seems like you’re not allowed to post live links, so here’s the most important info in the article (Globe & Mail, 10/29/2010):
“In Ottawa, the Representations (ads, in other words) are false. Chatr’s dropped call rates were higher than those of a new entrant on 84 days out of the 92 days (91%),” the documents said.
Interesting. We continue to Toronto, where all of the new pure wireless entrants launched first.
“In Toronto, Chatr’s dropped call rates were higher than a new entrant’s on 53 of the 92 days, establishing that the statements were false 58% of the time. This fact makes the Representations false in Toronto.”
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@Milpool:
Would you rather have the Cable/Jays/Stadium owned by a scum corporation like Orascom?
Keep it up Fanboys and you’ll soon see the profits going to Egypt where your own politicians won’t even be able to control anything which is where it’s headed.
You i****s are so brain dead it’s amazing and for what?So you can peacefully enjoy your porn all day at a cheaper rate on your Chinese Androids using an inferior network that will take a decade to build where it’s already obsolete with dropped calls/the Half Duplex effect/poor billing/CS in overseas/roaming in the Home Zone and while Mommy/Daddy are at work you clowns are on this site pretending to be Captains of Industry.All you are is a bunch of FRUITCAKES with no knowledge of anything making dumb comments and total fools to be so easily manipulated by Wind Mobile.
Enjoy the Cult girls…you are too hilarious!
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Seriously… I hope that Rogers loses the case for misleading ads. but forcing them to pay a fine of 10 million is ridiculous. It’s not coming out of the CEOs’ pockets. They will just pass it down to the consumer.
Regarding baby’s comments… We need competition in the marketplace and this excuse that we need to support Canadian business is a crock so that they can keep charging consumers inflated prices/contracts. Canadians are the only people in the world that still have 3 year contracts and some of the highest cell phone and data rates. If service is really superior with the big 3, the consumer will decide with their money. I want Rogers to invest in providing affordable telcom service, not an outdated baseball stadium.
As for the call centres overseas… Rogers, Bell and Telus has them too. And the few they have in Canada barely pay above minimum wage. I am not impressed with these supposed CANADIAN owned companies.
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haha rogers is infamous for misleading ads….did you know rogers is the only place u can buy HD smartphones? lol or there the only network with internet boost? there commercials drive me nuts I have never seen so much false advertising in my life..and how they can get away with it is beyond…screw the big 3 and immigrant wind…GO PM!!
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Just in peeps the suggested fine has been dropped. Seems the claims were indeed true. Wind and the others did drop calls more often.. records just released will show that clearly..
unlike the 300k suns wind clams these claims are on paper
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