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Bell contract telemarketers were aggressive, abusive and said “I come and kill you”
Back in December of last year the CRTC handed Bell a fine of $1.3 million for “the company’s unauthorized telemarketing practices” for calling people who were registered on the National Do Not Call List (DNCL). Today, the Toronto Star has come forth with some news that according to documents they obtained it shows that some of those contract telemarketers were aggressive, abusive, cursed at potential customers and in one case a death threat. Whacked.
The Star states that their document gives this example:
“I had a telemarketer call, on behalf of Bell Canada offering me a free cellphone … he kept interrupting me saying, ‘You listen to me, I have this offer,’ so I asked what company he works for. I intended to ask to be placed on their ‘do not call’ list. He says, ‘Shut the f— up’. . . I said, ‘Excuse me?’ He said, ‘You shut the f— up,’” stated a complaint made to the CRTC last July.
“I asked to speak to a manager, and after a few moments of silence someone said, ‘Where do you live . . . I come and kill you.’”
Bell previously stated these telemarketer calls were outsourced and recently “terminated its relationships with two telemarketers and suspended several others due to non-compliance with the Unsolicited Telecommunications Rules.”
Source: The Star
Discussion
46 comments for “Bell contract telemarketers were aggressive, abusive and said “I come and kill you””
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Another reason why I am not with Bell. I had a similar experience with one of their telemarketers.
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Damn. Interesting new policy. If you do not use bell service, or leave bell, they will come and kill you. What a great company outsourcing to india.
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Is this the same guy from this video: http://www.youtube.com/watch?v=g9fIjYnPazc
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We actually had a telemarketer call us several years ago and threatened to blow up our house. Needless to say the BOMB SQUAD and half the police force came to shut down our street and search our house because of the incident. The person was never caught as I was told that too many people worked in the building that the call originated from and they didn’t track who called who.
That’s a story to tell the grandkids
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I would love to get one of those calls
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Quit Bell last year but even when I was with them I used to get them calling to upsell me. Most calls were at best “pleasant” even after being asked not to call back, but most were combative.
After I left Bell I still continued to get calls, letters and emails from them, mostly selling their mobile services. I had to report them twice before the harrassment settled down and it’s been about 6 weeks since I last heard from them, a record. It honestly wouldn’t surprise me to hear from them again.
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Hidden due to low comment rating. Click here to see.
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Hidden due to low comment rating. Click here to see.
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Hidden due to low comment rating. Click here to see.
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Starved of attention, Luke?
What on earth does one have to do with the other?
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I had a telemarketer call me and keep calling. When they called, their phone kept disconnecting. It seemed extremely shady to me. So when they asked me for my personal information, I hung up on them.
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I’ve dealt with telemarketers who were rude and condescending(basically telling me what an i***t I am if I don’t take their offer), but I can honestly say my life was never threatened or I was never cursed at. Don’t they monitor the calls though?
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‘Shut the f— up’. . . I said, ‘Excuse me?’ He said, ‘You shut the f— up,’…hahahaha joker. The guy must be some psycho..lmao!
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Since when did Jeff Dunham got a new job?
SILENCE!! I KILL YOU!!!
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17 
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bell will never pay its a paper fine
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Getting a call from telemarketer when you are on the “dont call” list is bad… but getting one that threaten to kill you… that’s just crazy…
I think the “dont call” list can be good or bad. Good – you dont get call from CANADIAN telemarketers. Bad – you start getting scam calls or telemarketers from outside canada.
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Never knew “Achmed the dead terrorist” was on Bell payroll.
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Wow, I was one of those who got these telemarketing calls but never got a death threat. I’m glad bell got caught.
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I got tons of these calls a few months ago! Their telemarketers were incredibly rude! Especially when I asked where they were calling from, if I could speak to their manager. After the third call of speaking to rude agents trying to sell me shitty solo mobile products I started playing their game, I told a few reps that if they called back I’d cut off their genitalia
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Hidden due to low comment rating. Click here to see.
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That’s messed up. Perhaps that telemarketer was under pressure for not meeting sales quota and feeling the pressure from above him, and snapped. Bell’s not making enough money, apparently.
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here’s a simple question. Jawg, why do you continue coming to MS if you insist it’s *soooo* biased against your beloved incumbents?
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Bell is worst history in making… bye bye bell
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Lol.
This is kind of funny but I have seen it happen. In my life I have worked at a few telemarketing firms and I have seen this happen. It is sad but still a reality and until the national do not call list is enforced, this stuff will continue.
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“so keep it alive Bro or one day your right to express yourself will be taken away”
Ding Ding! We have a winner for dumbest comment of the year and the year just started!
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I love how Wind gets dragged into EVERY complaint about a Canadian cell company… makes the Wind complaints sound way less like they’re coming from a nutjob.
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You want to talk free speech j**g? What about the massive civil liberties that where gone on Toronto g20 weekend. Basically that was open time for cops to do as they please,and treat people like animals.Where is the Canadian rights in that.But your more concerned about orascom.
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@john:
Free speech is one thing…leftist mongrels acting like terrorists burning police cars is another and the Star would defend that…still another useless point when it comes to the mobile industry.
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“unproven stories in the Star or an accurate corruption trail all over the Middle East/Europe/Asia”
Don’t you mean “proven stories in the Star or an inaccurate corruption trail all over the Middle East/Europe/Asia”
I would sooner believe The Star (a paper that has won many awards) over anything that comes out of JAWG’s mouth. JAWG quotes stories from amateur blog sites. He has never given any links from a respected newspaper. When he does quote something like the CBC, he rewrites it. What a joke.
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No landline = no telemarketer bullshit (or any other kind of crappy calls you don’t want). I haven’t had a landline in a few years now, been with my cell the whole time and they don’t (or can’t?) call your cells.
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bell should just disappear already
i think that everyone has had enough of them
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Keep outsourcing our labour. Nice. We should see if we can get a call centre on the moon. I hear it’s cheaper.
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I am sure death threats are the best way to lure customer back for business despite terrible customer service and outrageous billing!
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free speech doesn’t answer why you keep coming back to a “biased” website and in fact kinda goes against your argument. if you’re entitled to free speech, why isn’t MS?
But here’s the thing, without your constant, incessant, and needless negativity, there wouldn’t be impersonators/liars/real trolls/fakes/cons..
tone it down, and try not to use every other story as an opportunity to bash the new incumbents and I’m pretty sure the impersonators/liars/real trolls/fakes/cons will stop.
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daryiscool, I agree with you. He uses every opportunity to repeat the same message over and over again. It is not censorship that is happening. It is more likely no one cares to hear his message. He does not understand that. Everyone has tried to have a reasonable debate with him and then he comes out insulting people and saying everyone is trying to censor him. He needs to undersand that most people don’t care what he has to say. He has a right to speak his mind and we have a right not to listen to him.
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The Star and CBC are the same,a Leftist Joke and nothing compared to Reuters who actually states the news instead of trying to make it…and where were you the last 5-6 months when we did post accurate links.The impersonators/liars/real trolls/fakes/cons are here to simply stop free speech with lies because they hate the truth and by allowing those comments by removing honest rebuttals shows there is a serious problem that you obviously support which proves you have no integrity.This is CENSORSHIP and maybe you should learn something about ethics as not all Canadians support your ignorance.
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I might be able to take you seriously if you had some comprehension of grammar and syntax. You sound like a fool.
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I actually had one of these calls and the rep said “You’re a bad girl! I spank you!”
SO BIZARRE and weird. All I could do was laugh.
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What a way to make a lasting impression Bell, You get what you paid for if you try to be too cheap.
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I bet it was kerpal who called.
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If you hate Canada so much move to america j**g.
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This proves that you can rebrand and make fancy new commercials and pay millions of dollars for Olympics ad avails and sponsor big ticket events, but if you’re still rotten on the inside, eventually your shiny fake exterior will start to rot too! Bell – you suck and are one of the worst companies in the history of Canada!
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@john:
Fools like you actually hate Canada…thanks for adding zilch!
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I can see the new commercials now;
“If you have been contacted by a Bell Canada telemarketer you may be entitled to compensation PLEASE Call us now”
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The only way to ultimately STOP cold callers is to keep them on the phone for as long as possible. More of their time wasted = less profitable occupation = fewer telemarketers. Keep talking to them, then ask them to hold on while you walk away and leave them hanging. Have them send their sales literature to a fake address.
Nothing could be more nonsensical than worrying about the telemarketer having to make a living – they don’t need to do it at your expense and this is NOT a real job! They’ve thoughtlessly wasted your time without asking, wasting as much of theirs as possible is the only truly effective response.
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DON’T just say “no” and hang up!
The only way to ultimately STOP cold callers is to keep them on the phone for as long as possible. More of their time wasted = less profitable occupation = fewer telemarketers. Keep talking to them, then ask them to hold on while you walk away and leave them hanging. Have them send their sales literature to a fake address.
Nothing could be more nonsensical than worrying about the telemarketer having to make a living – they don’t need to do it at your expense and this is NOT a real job! They’ve thoughtlessly wasted your time without asking, wasting as much of theirs as possible is the only truly effective response.
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