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Solo Mobile lights up Montreal with Unlimited offering
And so the Unlimited Talk and Text Zone-based battle in Québec continues. Recently Public Mobile launched their wireless service in Montreal, then Vidéotro came in with an Unlimited plan, followed by Chatr. Yesterday we saw Bell enter the Unlimited game by releasing an “Unlimited Québec” plan and today… Bell’s discount brand Solo Mobile enters the group.
Solo Mobile Unlimited zones are now available in 6 cities across Canada: Toronto, Ottawa, Montreal, Calgary, Edmonton and Vancouver. They have a couple plans “Unlimited Talk 35″ is for $35 a month and the “Unlimited Talk & Text 45″ is for $45 per month.
More here at Solo
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22 comments for “Solo Mobile lights up Montreal with Unlimited offering”
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Its great and all that the battle for lower prices is happening. I’m just wondering why it is only happening in the cities? Surely people in Rural areas want as much relief as the city guys do?
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Keep in mind that the big 3 only respond to what the new guys do. They are not proactive.
You will see some relief when the new guys get into your area.
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At least Hell included St-Constant in their zone as opposed to Chatr that did NOT.
Yeah, that’s about the only positive thing i can think of about this.
Adi
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adi you need to leave a comment on Chat-r and they will add it.. you can use any of over 300 handsets I am sure there are more.. on chat-r the other positive thing is that Wind being a Canadian company has call centers in India and Egypt.. thats just swell!
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Unlimited. How original.
I would love to be in their meetings. Desperate to retain their monopoly by matching the new entrants. Not one of them has stepped up to offer anything competitive, to what’s already out there. All three of them are panicking.
Does me proud
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Remember everyone that I’m glad at least ppl have this option for now but again if you have a problem making calls/billing/etc during the weekend SOLO (Bell=hell) NO CUSTOMER SERVICE ON THE WEEKENDS!!! ALso have to use their garbage phones, when you can use any unlocked phone on chatr or other carriers.
“Client care
From your mobile phone dial #SOLO (free of charge)
From any phone: 1.877.999.SOLO (7656)
From the United States: 1.877.999.SOLO (7656)
Monday to Friday – 10 am to 6 pm
*****Saturday – closed*****
*****Sunday & Holidays – closed*****”
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p.s. let’s compare chatr and videotron customer service
VIDEOTRON
If you’re calling from your Videotron mobile phone, just dial 611
Monday to Friday 7:30 a.m. to 10 p.m.
Saturday 8 a.m. to 6 p.m.
Sunday 9 a.m. to 5:30 p.m
CHATR
From any phone
1-800-485-9745 in Canada or the U.S
chatr customer care reps are available Monday to Friday, 9am-9pm, Saturday and Sunday, 9am-6pm.
not only does solo=bell have NO CUSTOMER SERVICE ON WEEKENDS BUT ALSO AFTER 6pm (when many people get home from work=NO CUSTOMER SERVICE!!! SCARY!!!!
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Can an HSPA phone be used with Solo/Unlimited?
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Many of you Windies are absolutely hilarious,you expect the incumbents not to react saying it’s unfair for competition and then immediately complain that the Big Three haven’t offered more where I know if they did having no real loyalty to anyone you’d join them like complete hypocrites..I mean show some intelligence.
Believe me once the Big Three really feel threatened they will react strongly and you’ll see the new entrants drop like crazy.
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Well I have a unlimited city fido from back in the day and was being charged system access fee as well as caller ID and Voicemail. Called them today and they matched the new entrants. So I’m OK with Fido.
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And I think Fido covers St Constant.
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@ JAWG,
There are laws about abusing a market position as an incumbent to immediately cripple new businesses. It’s called fair competition. And this article shows you why the big 3 are so greedy, try as you may to defend them.
The only reason they are offering discounted rates and services is because they are being forced to. It shows you that they could have reduced their rates for years and had room to spare but they aren’t.
Please don’t even say that they aren’t able to. Look, Rogers owns several TV Stations, the Skydome, the Blue Jays. Bell recently acquired some more too, and lets not forget their stranglehold on land line phones since before we even had mobile service.
Don’t try to make it out like they would be hurt to launch cheaper rates along time ago.
Further I agree with the poster on the other board, JAWG your comments and articles are all about bashing Wind and “Windies” its quite obvious you have a vendetta for WHATEVER reason.
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Well,if you want to prevent Canadian sub-brands from legally forming/operating in this country regardless what they own/don’t own in the name of fair competition,then we definitely have to first remove Wind from our market who is foreign owned by Orascom that is even more unfair to all our providers and go against the CRTC/Government which caused this mess in the first place without providing any true regulations for competition…that’s why our office full of IT’s/Engineers/etc just finished adding their signatures to a 5000 member petition against corruption and demanding changes.
The incumbents would have offered lower rates with any new entrant no matter who they were and the licenses caused the movement nothing else,however will these changes remain in the long-term with the players we now have and the answer is a straight “NO”…no progress will be made unless a serious new direction is taken soon and that also means not allowing anymore dishonest companies/corporations in.If it isn’t Canada will be left behind in terms of technology just like when they stopped building the Arrow decades ago where specialists left for the US and it is already starting to happen again.
If you wish to have me banned with your friends on here that’s fine,no skin off my back because where it really counts is in the real world and all those articles do have meaning…if I don’t post or others like me are unable to do so do you actually think that will help our industry or that you will be on the winning side.
This has nothing to do with bashing or hating Windies…maybe one day you will see that!!!
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So JAWG,
Which office do you work at? Are you and employee of Bell, Telus, or Rogers because that would explain your stance and the reason why you are so aggressive with anti-Wind articles?
For the sake of everyone on this board, if you are truly wanting things to be open and not deceptive why not let us know? Or at minimum advise us that you are employed by one of the Big 3.
It’s quite obvious that you have a “reason” for coming on here and frequently posting anti-wind remarks. Why not clarify then?
Regulator
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JAWG won’t admit to being employed by any of the Big 3 carriers because that would place most of his deceptively one-sided words as SPAM ! And he would not want all of Canada and the government think he is being paid to go on publicvforums and spew his pro-Bell opinions. Yup the government and the regulators are inept, Yup there are overt signs of corruption, …. But we haven’t even begun to discuss the rumours of too-close for comfort relationship between both the Conservatives and the Liberals and the telecom companies during an election ! Transparency my a*s … This country needs an enema so that consers can really enjoy freedpm of choice and to see a market driven economy. But don’t think US consumers are any better….they have more choice but their government regulators are as dirty as ours (as evidenced by the Wall Street and Madoff scandals). If Apple gets to powerful in the next few years, I can see governments in tge US and Cda clip their wings by calling tyem “anti competitive”
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@Regulator & Scarlet Pimpernel:
I love the way you guys jump to conclusions for your own benefits and make false assumptions about me,as I said before many times I DO NOT WORK FOR BELL/TELUS/ROGERS or anyone associated with them and quite honestly I have no obligations to explain anything to dishonest individuals like yourselves who insinuate things unfairly/insult me simply because you’re probably the ones who actually work for Wind as suggested by others…however to answer your question I’m employed in the aerospace field in design/software production related to communications and we’re fully Canadian owned.
Plus I have already explained why I and many citizens have a problem with Wind in particular and in this case we’re only talking about the Mobile Industry and nothing else so don’t go rambling on about other subjects,it’s the way they entered our market suspiciously and their corrupt backer which is fully documented/proven…we ourselves have lost many jobs/contracts to other corrupt companies overseas and that hurts us especially since we take pride in what we do and the fact that we make superior products.Again,Wind is bad for our Mobile Industry being foreign owned where rules were obviously broken strictly for Orascom with no sensible disclosures for doing it and on top of that offering no new technology/stable environment/honesty/improved performance/etc being supposedly a NATIONAL carrier where the other new entrants aren’t;furthermore they have further disrupted our market where slightly lower prices just for the moment mean absolutely NOTHING and the changes are trivial/meaningless for the future.
We don’t have freedom of choice,all our parties are not acting properly and issuing licenses void of any intelligence is killing our industry if there are no real protection for our consumers or companies especially the good ones like VT in Quebec…therefore enjoy what you believe will save this country and in the end destroy it with help from people like yourselves that support things blindly.
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JAWG,
Ok well to keep things fair, I am a former employee of one of the larger cable companies in Ontario that doesn’t offer mobile phone service, only cable TV, voip and internet. You can figure that out pretty easily.
I learned very early on that their goal wasn’t to really serve customers properly, at least in the Ontario office. I cannot speak on the Quebec office because I was never there. I held various positions throughout that company and I can tell you that while many of the employees and department heads had very good and honest intentions, the management team was merely concerned with reducing costs, cutting call times and experimented with many forms of “outsourcing” which were mostly horrible.
When I started at an entry level (Tech Support) we actively didn’t fix problems and just passed the buck.
This is the attitude of many Canadian companies. If you compare how our attitude as Canadians, or Americans for that matter is towards business VS. the pride and strong organization you see elsewhere ie Japan, Malaysia, Hong Kong, it makes Canadian Industry look like a joke.
I went on to work for Siemens, I had an opportunity to work with some people that came directly from Germany and visit a plant there.
Let me tell you, we have a lot to learn from “foreign” companies too.
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The above post was me Regulator, I put in JAWGs name in the form by accident. Just to clarify.
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@Regulator:
(((Ok well to keep things fair, I am a former employee of one of the larger cable companies in Ontario that doesn’t offer mobile phone service, only cable TV, voip and internet. You can figure that out pretty easily.
I learned very early on that their goal wasn’t to really serve customers properly, at least in the Ontario office. I cannot speak on the Quebec office because I was never there. I held various positions throughout that company and I can tell you that while many of the employees and department heads had very good and honest intentions, the management team was merely concerned with reducing costs, cutting call times and experimented with many forms of “outsourcing” which were mostly horrible.)))
Fine,I agree with you in some ways and that’s the way most companies are here in North America in one way or another and it’s been spun through tradition…however that doesn’t make the majority CORRUPT in anyway as they are basically functioning under the laws/regulations that govern us and their overall intentions are not criminal.However,there is no comparison between our Big Three where there has been no actual documented proof of wrong doings for decades even though a few hate them and Orascom that is operating at a different level than all where the flaws are so evident there is no credibility…you can’t condemn Rogers/Bell/Telus simply out of hate without any solid evidence and then turn around to support Wind with a backer like Orascom that is totally corrupt.Now,if you say let’s investigate what has happened over the last 25 years with our Telcos/the CRTC/various political parties regarding involvement/how Orascom got into our market/why things are not being done to improve the environment,then I’ll support you fully and until then not praise Orascom who are not worthy of loyalty.Again,they will not do anything for our future and 10 years from now we’ll still have the same problems if we don’t act united which makes having lower rates now meaningless.
(((When I started at an entry level (Tech Support) we actively didn’t fix problems and just passed the buck.
This is the attitude of many Canadian companies. If you compare how our attitude as Canadians, or Americans for that matter is towards business VS. the pride and strong organization you see elsewhere ie Japan, Malaysia, Hong Kong, it makes Canadian Industry look like a joke.
I went on to work for Siemens, I had an opportunity to work with some people that came directly from Germany and visit a plant there.
Let me tell you, we have a lot to learn from “foreign” companies too.)))
This I blame the government for and the various parties who destroyed patriotism/faithfulness to this country/logic and many of the unions who didn’t care about quality like GM on all sides,but don’t think that all overseas nations you mentioned have good attitude/pride/stronger values as many of the ones you mentioned also don’t have all the freedoms we have and I know because I lived there.They are now Capitalists in a crude sense within a controlled environment and many individuals function as robots.There is also a great deal of corruption/no individualism/unfair practices in making deals and overall our industry/country is not a joke…we just need to alter things fast and see the mistakes we made.In some ways we have very little to learn from foreign countries because many individuals sacrifice their lives to get here and those are the ones who stand up for our country the most and not the opportunists.
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“Fine,I agree with you in some ways and that’s the way most companies are here in North America in one way or another and it’s been spun through tradition…”
LMAO I never thought I’d even hear you somewhat remotely agree with me.
Side note they really need a quote and edit function to allow the original OP’s to go in and edit their posts or fix typos.
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I’d also further this thread by pointing this out. Even JAWG cannot deny that the new entrants have forced the hands of the Big 3 to start re-working their business models (more handsets, BOGO’s, budget lines etc).
The above is true regardless of the origin of the companies involved VT, Wind, Public, and Mobilicity.
So if these companies all the sudden do end up collapsing like dominoes with the exception of VT (because they are already a provider for other services). Do you not think that the Big 3 will eventually go back to their old ways?
Do you not think that sacrificing some Canadian pride and temporarily signing up to Wind or the other providers to throw the balance off in the industry may not be a good thing?
Perhaps we need to do things like this as Canadians to show that we’re not just happy to be known as the people who complain and do nothing? Because thats really all we did with the Big 3 for decades in terms of mobile speak.
Money talks and bullsh!t walks right?
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(((I’d also further this thread by pointing this out. Even JAWG cannot deny that the new entrants have forced the hands of the Big 3 to start re-working their business models (more handsets, BOGO’s, budget lines etc).)))
Ok Bro,let’s not get too carried away here as I only agree with how “SOME” companies do business here in North America and still feel the Big Three have acted honorably in the environment we have void of any criminal activity unless proven in the future…plus “ANY” new entrant along with the licenses would have caused change as I said before and in my opinion Cahtr/Solo by being introduced is doing a lot more to push competition along with hopefully more improvements to come.For this reason the Mobilicity law suit will do nothing to improve conditions and will actually slow whatever little progress we have made.
(((The above is true regardless of the origin of the companies involved VT, Wind, Public, and Mobilicity.)))
Aside from VT in Quebec I feel none of the new entrants are contributing anything significant and will eventually fail in time because of their own attitude/style/mis-management/lack of direction/etc,especially Wind who are foreign owned and attached to Orascom including their corrupt behavior.Hopefully they’ll be bought out by independent interests in time with better leadership and that’s the only way they will survive regardless what the Big Three do.Provide a better service/stronger network and customers will come.
(((So if these companies all the sudden do end up collapsing like dominoes with the exception of VT (because they are already a provider for other services). Do you not think that the Big 3 will eventually go back to their old ways?)))
These companies will most likely fail through their own demise anyways and their failures are already clear,the only way we can prevent from falling backwards with the Big Three is by forcing the government to make needed changes and not act secretly by making questionable decisions that go against our country or more truly corrupt opportunists will enter our market.So,we have a choice and I prefer supporting our side…it’s the only thing that will really help.
(((Do you not think that sacrificing some Canadian pride and temporarily signing up to Wind or the other providers to throw the balance off in the industry may not be a good thing?)))
By supporting a corrupt corporation like Orascom we are sacrificing our pride and it does little to gain it back,there will only be balance when we realize the mistakes we made in the past and fight to restore our integrity…signing up for Wind offers nothing to Canadians except slightly lower rates for the present and although I’m not a big fan of them you can still choose between Mobilicity/PM or definitely VT in Quebec.Yet,the majority of Canadians will still go with the Big Three/Sub-brands which makes fighting the system more important and supporting Wind totally useless.
(((Perhaps we need to do things like this as Canadians to show that we’re not just happy to be known as the people who complain and do nothing? Because thats really all we did with the Big 3 for decades in terms of mobile speak.
Money talks and bullsh!t walks right?)))
We can show we’re not happy by overhauling the system or fighting to do that,that’s what our particular petition is doing while still supporting our Canadian providers by forcing them to change and not promoting what is obviously corrupt…still you have a choice to do as you wish and if you think your way is better go ahead.But,be responsible for what you support and don’t be angry if millions of Canadians will still continue signing contracts for the better service/stronger networks and not join you…your way will accomplish ZILCH.
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