
When the iPhone 4 launched Apple ran into some reception issues and created a program that gave those who purchased it a free case. The end date was set to expire September 30th with Apple to “reevaluate” the program and come out next with a possible solution. Today Apple gave that update and stating the program is officially being discontinued on the 30th and that the attenuation issues only impacted a “small percentage of iPhone 4 users”. Apple posted on their site:
“We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free Bumper case.”
This updated was posted on their main site, but not yet updated on the Canadian site. However, if users feel they are having issues they can call AppleCare and get a Bumper, but not any of the 3rd party cases.
yeah 100 per cent sounds like a small percentage to me too.
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I ordered and got a Griffin case at no cost to me.I had bought a case until mine arived.The case Apple sent is better than the one I bought.My iPhone4 works better on Bell than my 3Gs on Rogers ever did. I live in Calgary,Work around southern Alberta.
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It sounds like they fixed the hardware issues on the newer production models but do not want to admit it.
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Why do so many people ignore the obvious? Yeah, so only .55% had a problem, but Apple poured out millions of dollars in free cases, and now those “.55%” are finished being sold (or perhaps the very real hardware issue has been solved)… yeah okay… Great job Apple, you turned the largest electronic device recall in history into a promotion for a free case.
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