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Bell and Solo promote $150 credit “WIND Port-in offer”
A few weeks back WIND Mobile came out with a promotion that encouraged people to port over to them by March 31st and they’ll be given a $150 credit (five $30 monthly installments). News today as Bell/Solo have responded and came out with their own promotion called “WIND Port-in offer”.
The offer is for Bell and Solo clients located in Ontario and Alberta and the internal doc we received says that “Bell Mobility/Solo Mobile is offering WIND clients, who previously have left, a bill credit as an incentive to switch back…. an outbound telemarketing campaign, dedicated to contacting WIND clients to persuade them to switch back with Bell Mobility/Solo Mobile and offer $150 bill credit that will be applied on their first invoice… Bell Mobility is offering a one time $150 credit.”
Looks like competition is alive and well in Canada. For those WIND customers is this a tempting offer?
Discussion
32 comments for “Bell and Solo promote $150 credit “WIND Port-in offer””
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Sounds like Pocket Pricing (ie pricing specific to some market where there is a specific competition).
No shocking. One more thing to add to the list.
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This is just more proof that the system with the incumbents was broken, and that Wind’s introduction changed it for the better.
Bell has simply admitted that their offerings are not up to par with the competition by instituting this. Realize the same cannot be said for Wind’s $150 credit, as that credit was meant to persuade customers by offsetting their ECFs from the incumbents.
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Too bad that in the long run they will take away the $150 credit and more in service charges in two or three months of service.
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It would be tempting if I had moved away from bell early. But ive still got a month left on bell and 0 incentive to stick with them after april 15th.
Just a sketchy 200 dollar retention deal to lock me in at 3 years again.
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it would be tempting if bell also matched their price plans OR didint lock u in a 3 year sentence!
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Hahaha, I have to laugh. What a cheeky move by Bell in response.
This is great though~
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don’t be tempted big big blue, flee, flee, flee….
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Even if they offer free service for life I would not switch.
They do not care about you as a customer.Period.
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Nope it’s not, it’s their desperate attempt to get their customers back, but it won’t work with their rates.
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Not thought through fully… directed specifically at wind customers rather than at everyone who has left bell. Anti-competitive abuse of monopoly.
Make this offer for EVERYONE’s customers. And not just those who have recently LEFT bell — why not offer it to people who have never been with bell? Or is your intention just to screw with wind?
Note: There is still no incentive for past-bell customers to switch back — though not mentioned, this will come with a NASTY CONTRACT.
$150 credit from wind comes with NO CONTRACT…. oh, and there is still the first month free thing…. if you buy a $15 service plan, that means ELEVEN MONTHS OF FREE PHONE SERVICE.
And for anyone else, you can get free phone service by signing up for a NEW phone number from ROBELUS, and switching that new phone number to WIND on the SAME DAY and canceling the ROBELUS service (within the remorse period — no contract issues). That gives EVERYONE the eleven months of free phone service.
Oh, and if EVERYONE switches their ROBELUS phones to wind… it means that everyone can call everyone unlimited for free, even with the CHEAPEST service plan.
DROP DEAD BELL.
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Finally some price wars.
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And where did Bell come up with that $150? Your early termination fee. If the idea of Bell offering you your own money back to lock you into another three-year contract sits well with you, I suppose this could sound tempting.
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I wouldn’t switch back. I have solo and am planning to switch to WIND soon.
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so it turns out that through bell miracle that someone waved the $400 fee so that I could cancel with bell. Bell refused to give a credit towards a new phone when I told them that my phone didn’t work in my new apt. So I added a second line and they sent me a bold 9700. The 3g plus works but the cdma doesn’t (curve 8330) or I have like 50 dropped calls. So when I call to have whatever promos they have given me on my old line added to my new one, they tell me that the previous rep was wrong and that it can’t be done. Then phone hangs up on me. I call and speak to a new guy and tell him the situation again. Again can’t do it. However, the guy gives me a few promos but nothing like what I had before and adds them to my new line and drops my old plan to the minimum. Sure enough he says that he can drop it further but I would have to sign on a minimum 12 month contract. I asked him if I wld have to extend my contract to which he replies that I have no contract. Someone waived the fee! He’s trying to figure out how that happened. So I say just cancel it. So now I’m stuck with a bell phone that’s brand new (haven’t used the 15 minutes) and the possiblity of no contract. Sweet! However I have all my stuff with bell but I dread a three year contract and being stuck with same phone for at least a year and a half as bell doesn’t do many upgrades (well at least for me). What would you do?
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Omg screw bell and every other phone company out there… They had their chance to try to be a good phone company.. Now that people are leaving they are pleading to get them back… Screw them! I will never go back to SOLO! I LOVE wind they have been so good with me! I can’t wait till they get a better network! =D
I travel to quebec a lot and even when I make calls and text from there (Rogers is insane for charging that much just for being on their network) but my bill still comes back less than it ever did when I was with SOLO or BELL… So, I am not complaining. =)
I HATE BELL ROGERS SOLO and all the rest! (Cept wind <3)
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I’m no fan of Bell, but WIND is a DISASTER… at least you get the service you’re paying for with Bell…
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I can’t help but laugh at this. Maybe if Bell offered plans that were somewhat decent they wouldn’t have customers leaving in the first place.
This whole fiasco that we’re having right now with wireless all boils down to the fact that there has never been any competition and Robelus has charged whatever they want. If these companies weren’t so greedy and short sighted they would drop wireless rates to at least what they are south of the border. Then the lost revenue per customer would most likely be made up in customers that have never owned a cell phone before.
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Bell Canada marketing force… as inept as ever.
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LOL bell telus Rogers can kiss my @#$. Wind mobile is the best thing going right now and there customer service is next to none. I’m using my nexus one with them and they have no problem trouble shooting with me even tho they don’t even sell this phone. I was with telus and had 4 phones with them, I called them and ask what they could do for me cause I was spending four too six hundred a month with them. I said to them with wind I can save so much money and you know what they said they can do is reduce my packages. WHAT are they for real so I told them to cram it and goodbye hello wind. For all those people I say switch to wind mobile if you can, cause I’ve been on there system or four days and my experience is way better when telus switched to hspa. If you have to wait till there coverage gets bigger then do it when out can. Wind all the way.
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it’s even just Bell’s plans suck, their customer service sucks as well. from cable to internet, their prices are way too high and when you try to negotiate with them, they don’t give a hoot about it. they don’t bother to try to keep you either.
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I hate Bell, but you people are seriously f*****g stupid (except Rich). Read this thread and replies from top to bottom and tell me you guys don’t sound like dummies.
Yes, let’s offer everyone $150 credit even those who have never been with Bell. You couldn’t run a McDonalds if you tried…
Google the word “marketing” and “competition”. The thread is about combating $150 offer, not about how your phone doesn’t work in your apartment.
Also, of coarse every company is going to charge out the a*s if you’re using their network and you’re not their customer. It’s not a f*****g dollar store.
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if you’re going to critique others or call people stupid, please feel free to consult a thesaurus or dictionary before you post. Sure people go off topic but that’s called a discussion. For God’s sake at least use spell check.
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@Bob,
You’re an angry person. Fix yourself.
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rich had the best comment in your eyes bob? Boob, if yuo knew anything about business, then you would know that a McDonalds would be a pretty hard business to run, considering it’s almost impossible to even get a location in the first place. Combating an offer? What are you trying to say Bob? I think it was probably easier to understand lassie when timmy fell down the well.
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Bell is getting desperate
Dont fall for their trick
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I love how everyone just hates contracts…have you ever financed anything? That’s basically what you’re doing with a phone -it’s called subsidy and as much as you think you’re entitled to cheap everything for your phone to work everywhere you want it, and for you to get the hardware it’s not cost free to your service provider. Yes, you’re tied into a rate plan that you get to choose. Read your terms and understand what that means ie: # of texts, and allowed mb of data etc.
I’d rather lock into a contract of my choice and save $400 or so off a phone. Basically you pay the same monthly cost anyway regardless of carrier…just pick a carrier that has a network that works.
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One word – Douchebags. Bell will never learn, if $150 is all that their customer is worth to them then that’s pretty sad
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No chance. The main reason I switched to WIND was because I hated paying so much for prepaid rates; I get more for my money with Wind. Heck, I wanted a data phone. On Prepaid, Virgin wouldn’t give me one. Oh well, their loss.
I hate that Bell wants to get some outbound telemarketing thing going to try to get customers back. I won’t even give them five seconds of my day.
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Re:Shaun THAT WAS HILARIOUS! =P “Boob” HAHAH! He’s clearly just bitter about something. =P
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hey, can any one tell me where this offer is on the bell website?
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I gotta feeling this is gonna be a bad decade for Bell if they don’t turn it around really fast on customer service. Seriously, I don’t know anyone who’s happy with any Bell service. It’s got a ton of work to do regardless of all the hype about it’s new high speed networks.
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I guess my search is over I just had someone called me and decided to check out the Legitimacy of the company, from the comments i’ve seen I sure don’t want to get involved with any Bell & Solo I have my bell telephone and internet i will continue to use my Telus phone.
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