Comments on: Bell has record Q4: 523,000 new subscribers (11.3% increase) http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/ Canadian Mobile Phone News & Reviews - Cell phones and Accessories Sat, 26 May 2012 01:44:03 +0000 hourly 1 http://wordpress.org/?v= By: Andrew http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-38383 Andrew Mon, 08 Feb 2010 16:58:16 +0000 http://mobilesyrup.com/?p=17856#comment-38383 I think it's so funny that all these people hate bell but yet when they go to another provider they realize what they give up. I've never dealt with any company that was in the business to give there product away. If you break your phone then yes you should have to pay a fee to get it fixed. After all they are still providing a service for you(the repair, the loaner phone< the shipping and handling of your devise, etc.) I've been with been with Bell for over 7 years and yes there have been time that I was frustrated with some of there practices but they have rules that they have to stand by thats how they make money. Stop crying people I think it’s so funny that all these people hate bell but yet when they go to another provider they realize what they give up. I’ve never dealt with any company that was in the business to give there product away. If you break your phone then yes you should have to pay a fee to get it fixed. After all they are still providing a service for you(the repair, the loaner phone< the shipping and handling of your devise, etc.)
I've been with been with Bell for over 7 years and yes there have been time that I was frustrated with some of there practices but they have rules that they have to stand by thats how they make money. Stop crying people

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]]> By: Zia Waraich http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37892 Zia Waraich Sat, 06 Feb 2010 03:00:22 +0000 http://mobilesyrup.com/?p=17856#comment-37892 I am one of those.Bell has worst customer service I have ever encountered. Got so disappointed in just 3 months that I cancelled my contract and willing to pay the cancellation fee just to say good bye to Bell. Have you ever heard that your phone had to go for repair and came back with missing media card and then you are told to go buy a new one??? This happened with me. If someone is thinking to go with Bell, take my advice, you will regret it. I am one of those.Bell has worst customer service I have ever encountered. Got so disappointed in just 3 months that I cancelled my contract and willing to pay the cancellation fee just to say good bye to Bell. Have you ever heard that your phone had to go for repair and came back with missing media card and then you are told to go buy a new one??? This happened with me. If someone is thinking to go with Bell, take my advice, you will regret it.

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]]> By: jimmy http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37606 jimmy Fri, 05 Feb 2010 18:19:07 +0000 http://mobilesyrup.com/?p=17856#comment-37606 can't wait to see TELUS and Rogers #s, i bet TELUS is close, if not higher in net additions (b/c of koodo) and Rogers got killed. Out with old rickety GSM and in with the new HSPA + WOOOOO!!! can’t wait to see TELUS and Rogers #s, i bet TELUS is close, if not higher in net additions (b/c of koodo) and Rogers got killed.

Out with old rickety GSM and in with the new HSPA + WOOOOO!!!

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]]> By: J-M Roubos http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37557 J-M Roubos Fri, 05 Feb 2010 06:09:30 +0000 http://mobilesyrup.com/?p=17856#comment-37557 Have been with Bell for over 5 years, and I have not had ANY troubles at all. Not to mention nobody can come even close to matching our Family Plan. Have been with Bell for over 5 years, and I have not had ANY troubles at all. Not to mention nobody can come even close to matching our Family Plan.

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]]> By: Ron http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37527 Ron Fri, 05 Feb 2010 01:28:34 +0000 http://mobilesyrup.com/?p=17856#comment-37527 I'm one of the new subscribers! Bell has been pretty good and I have a great corporate plan. Wish Wind could match my plan :( I’m one of the new subscribers! Bell has been pretty good and I have a great corporate plan. Wish Wind could match my plan :(

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]]> By: Gary Li http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37516 Gary Li Thu, 04 Feb 2010 23:42:04 +0000 http://mobilesyrup.com/?p=17856#comment-37516 Hopefully this will be a wake-up call for Rogers to start offering better plans. Hopefully this will be a wake-up call for Rogers to start offering better plans.

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]]> By: Richard G http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37476 Richard G Thu, 04 Feb 2010 19:16:43 +0000 http://mobilesyrup.com/?p=17856#comment-37476 The 523,000 are probably the Virgin subscribers. LoL, Bell like to inflated there numbers ! The 523,000 are probably the Virgin subscribers.

LoL, Bell like to inflated there numbers !

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]]> By: cass_m http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37471 cass_m Thu, 04 Feb 2010 18:47:55 +0000 http://mobilesyrup.com/?p=17856#comment-37471 I wonder how much of this increase is due to unlocking the SIM card? When my contract is up, I can go with any carrier(well that includes rural area coverage). I wonder how much of this increase is due to unlocking the SIM card? When my contract is up, I can go with any carrier(well that includes rural area coverage).

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]]> By: shaun http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37468 shaun Thu, 04 Feb 2010 18:11:00 +0000 http://mobilesyrup.com/?p=17856#comment-37468 I'm not naming any names but I have a friend that has gone to telus three times and they have given him brand new phones every time. My phone is actually broken, it went into technocolour one time and "lleb" showed up upside down. Frequent dropped calls and then I can't make a call afterwards unless I do a battery pull. I tell them this and they tell me I have to take my phone in for repair. I got covered for my loaner phone because I pay $7 a month in insurance. They gave me an 8830 which is old school. It may take 6-8 weeks to get it fixed according to one bell rep. I have to back up my berry, the sync it with another one, then wipe the loaner after I sync that one. Then I have to sync my phone again when it comes back. Bell's response? We just sell the phones, we don't make them. Whatever happened to stand by the products that you carry. I came from retail management for 10 yrs plus. If I told my customer that we don't make defective products, we just sell them, I would expect them to be pissed. If they weren't I'd tell them to get pissed in fact. Why does bell not understand this? I understand they bite part of the cost when they sell a phone but it's them who are benefiting from the usage of the phone they don't make. Not to mention to a tune of 150 bucks a month for my ridiculous bill and that's without going over on anything. These companies don't care about their customers, only how much more profit they can make from their customers. At least they probably don't produce a lot of waste considering they squeeze the orange to the very lost drop. I’m not naming any names but I have a friend that has gone to telus three times and they have given him brand new phones every time. My phone is actually broken, it went into technocolour one time and “lleb” showed up upside down. Frequent dropped calls and then I can’t make a call afterwards unless I do a battery pull. I tell them this and they tell me I have to take my phone in for repair. I got covered for my loaner phone because I pay $7 a month in insurance. They gave me an 8830 which is old school. It may take 6-8 weeks to get it fixed according to one bell rep. I have to back up my berry, the sync it with another one, then wipe the loaner after I sync that one. Then I have to sync my phone again when it comes back. Bell’s response? We just sell the phones, we don’t make them. Whatever happened to stand by the products that you carry. I came from retail management for 10 yrs plus. If I told my customer that we don’t make defective products, we just sell them, I would expect them to be pissed. If they weren’t I’d tell them to get pissed in fact. Why does bell not understand this? I understand they bite part of the cost when they sell a phone but it’s them who are benefiting from the usage of the phone they don’t make. Not to mention to a tune of 150 bucks a month for my ridiculous bill and that’s without going over on anything. These companies don’t care about their customers, only how much more profit they can make from their customers. At least they probably don’t produce a lot of waste considering they squeeze the orange to the very lost drop.

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]]> By: TNSF http://mobilesyrup.com/2010/02/04/bell-has-a-record-q4-523000-new-subscribers-which-represents-an-11-3-increase/#comment-37450 TNSF Thu, 04 Feb 2010 15:54:56 +0000 http://mobilesyrup.com/?p=17856#comment-37450 Actually, they had 523,000 gross additions, which is not the metric used to measure new customers. Net additions of 163,000 is the proper metric to look at. The difference between the gross and net numbers are customers that cancelled. The best position for any company to be in is to have strong net additions with the smallest gap possible between net and gross. Actually, they had 523,000 gross additions, which is not the metric used to measure new customers. Net additions of 163,000 is the proper metric to look at.

The difference between the gross and net numbers are customers that cancelled. The best position for any company to be in is to have strong net additions with the smallest gap possible between net and gross.

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