The Globe & Mail and Hewitt Associates have released their annual study that shows the 50 Best Employers in Canada. The basis behind this is to measure employee engagement and “how positively employees feel about their employer, how likely they are to stay, and how committed they are to doing their utmost to achieve business objectives.”
This year it was PCL Construction that took top spot but if you are curious to know where Canadian wireless companies ranked on the list… you won’t find them. None of them made the top 50. Even with all their thousands of employees, perks, bonuses and fitness memberships. Not even the big 3 (Rogers, Bell and TELUS) made the list.
The only shining light in the Telecommunications industry is Montreal-based Ericsson. They have 1,696 employees and are the ones behind building out the new networks for Dave Wireless and MTS. No other specific details are given into why Ericsson made the cut but we’re proud of them!
Check out the full list here
MTS, SaskTel and Telus are all on the Top 100 employers list produced yearly by Mediacorp.
Still it is a bit surprising none of them made the Hewitt list, but we also don’t know who participated (it is an opt-in process).
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This frankly doesn’t surprise me. I work for one of the big three in a customer service call center environment. They don’t care about their customers, and they don’t care about their employees. They think paying us a high hourly rate qualifies them to make decisions that are unpopular with their customer base, and then use “us” as meat shields to protect them from the consumer pushback. I am so happy there are new entrants in the market and I wish them well. Unfortunately I think it will result in more employees of Bell, Rogers and Telus being laid off as these companies who know only one thing — how to turn a profit — lay off more “expendable” employees to reduce their costs, which in turn will cause customer service to suffer. We’re seeing it already with longer wait times and not enough staff to handle the call volume.
Remember National Lampoon’s Christmas Vacation when Clark’s Christmas bonus was a gift membership in the Jelly of the Month club? I used to laugh at that. Then I got a tin of popcorn last week and wished I’d gotten the Jelly of the Month membership.
You’ve got to give to get and with the Big Three that ain’t gonna happen anytime soon.
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I work for Fido. To be honest, I can see why Rogers didn’t make the list. Rogers treats their employees like s**t. Fido used to be a great employer but once Rogers stepped in, that all changed – lower base pays, massive commission cuts, budget cuts so PT employees lost hourly wages, and shut down all of the tech centres and laid off the employees. Best company ever!
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Telus has shipped out so many Canadian jobs to India and the Philippines that there aren’t many Canadian jobs left. No wonder they didn’t make the list.
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Ditto, TELUS has shipped out thousands of jobs to Manila, India and even Las Vegas. I think their goal is to run a Canadian company without a single person employed in Canada, They are also good at quietly laying off small groups at a time so not to make a large media scene. Wait til 2010, they will lay off another few thousand employees. What a waste…
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It’s amazing that we have a government which subsidizes companies like TELUS, and continues to allow them to use tax payer money in order to funnel jobs offshore and further damage the Canadian economy.
Enough is enough, the government needs to step in and ensure that “Canadian” companies keep their jobs in Canada or risk losing their CRTC licenses.
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