Follow Us:
11

“Independent researchers” say Rogers is Canada’s reliable network

By on December 23, 2009 at 4:38pm in Asides, Mobile News, Rogers Wireless News

With more wireless carriers coming out in 2010 the focus will still be on who is faster, more reliable, largest etc… but the ongoing saga between Rogers, Bell and TELUS is still happening these days. We found a newspaper ad today that sports Rogers boldly declaring their network as being the one that’s proven and reliable.

It’s well known that TELUS went after Rogers for using the word “most” in their “most reliable network” advertisements… Justice Christopher Grauer of the British Columbia Supreme Court sided with TELUS and Rogers removed the false claim. This did not stop them though as they made the same claim against Bell and succeeded. Justice Cullen stated Bell must stop saying they are the “most reliable” because their new HSPA network is too new.

The Rogers newspaper ad reads “How do you define reliability? 9 out of 10 Canadians agree it’s about proving oneself over time.* Rogers rolled out Canada’s first GSM network in 2001, and we’ve continued to fine-tune and perfect it ever since. Today, independent researchers routinely test-drive our network for voice and data performance, confirming our reputation as Canada’s reliable network. So it’s no wonder over 8 million customers count on us for their wireless needs.”

*According to an independent consumer survey conducted in November 2009. CANADA’S RELIABLE NETWORK.”

We’ve said this before but wouldn’t it be great if the “independent consumer survey” that was conducted actually become a public document. If it’s such a benchmark of reliability and truth then the facts will speak for themselves and people will eventually flock to the “most reliable” network. Perhaps in 2010 our request will solidify into something really tangible. One can dream rather than continually speculating of so-called facts.

Related posts:

  1. Judge: Rogers days of being “Canada’s most reliable network has disappeared”
  2. Rogers appeal for “most reliable” gets denied by B.C. judge
  3. Bell: “Most reliable can wait for another day”
  4. Telus sues Rogers for ads of being the “fastest” network

Discussion

11 comments for ““Independent researchers” say Rogers is Canada’s reliable network”

  1. If they want to be number 1 at something, they should all compete to see which one of them is the most evil. I think Rogers might actually win first place. They could also go for who has the most policies that don’t make sense, who found the best way to screw people after they got rid of the system access fee.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by shaun | December 23, 2009, 5:29 pm
    Reply to this comment

  2. Reliable at picking our pockets me thinks.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Jim R | December 23, 2009, 6:33 pm
    Reply to this comment

  3. Uhm… Didn’t Microcell roll out the first GSM network in Canada in 1996?

    I guess Rogers ads aren’t very reliable.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by TNSF | December 23, 2009, 6:48 pm
    Reply to this comment

  4. No on should be aloud to say they are the best or fastest or anything like that because it is different for every area and town and peoples needs they should just make it law that no one can say any of that. like Telus just show some animals dancing around in hi def…….. lol

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by nevermind | December 23, 2009, 7:06 pm
    Reply to this comment

  5. Who gives a s**t whom has the best network? You’re still robbing Canadians for everything they have. Our ISPs are nothing but spoiled rich kids to the world.

    Maybe they should stop the pointless ‘reliability’ war and start a price war.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Pederson | December 23, 2009, 9:07 pm
    Reply to this comment

  6. Well, I don’t know about the data or 3G networks, but I have to say Rogers seems to have a reliable service for their regular mobiles. I’ve never had a dropped call or even any interference talking on my Rogers phone.

    Now, it’s customer service where they really need to pick up the pace, as far as I’m concerned. Of course, I have no idea if Bell or Telus customer service is any better.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Fobok | December 23, 2009, 10:53 pm
    Reply to this comment

  7. Yeah I couldn’t care less what these guys say anymore. Anyone with half a brain knows that they’re all full of it and want to continue robbing us no matter how crappy their service is.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Scott S | December 24, 2009, 1:53 am
    Reply to this comment

  8. Service is good in the city BUT outside it’s 60/40.In Alberta/BC Telus has better overal coverage.If Rogers would just get rid of all there silly fees then you could put up with there infirer service.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Larry | December 24, 2009, 1:03 pm
    Reply to this comment

  9. Al I know is, I live in Revelstoke BC and have no Rogers coverage for my cell and am unable to log on my internet account. How can they hope to provide good service if they cannot even protect there own sites
    4:05 Christmas Eve.
    Merry Christmas to all and to all fair service practices

    Jau Garage

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Jau Garage | December 24, 2009, 7:03 pm
    Reply to this comment

  10. Here’s how I explain what reliability isn’t…

    “With Rogers I had several dropped calls every day regardless of if I was at home, work, etc.”

    Here’s how I explain what reliability is…

    “I’m with a company that leases airtime on the new Bellus network… have been since Dec 4 and I have not had 1 single dropped call.”

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Dogg64 | December 29, 2009, 8:16 pm
    Reply to this comment

  11. Can anyone tell me when and where the newspaper advertisement came from? I am trying to cite it for a report – due tomorrow!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Louise | January 28, 2010, 12:59 am
    Reply to this comment

Post a comment