Comments on: TELUS Tour & Storm “will not work on our HSPA network” http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/ Canadian Mobile Phone News & Reviews - Cell phones and Accessories Fri, 10 Feb 2012 11:06:57 +0000 hourly 1 http://wordpress.org/?v= By: Chris http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24764 Chris Sun, 23 Aug 2009 03:58:04 +0000 http://mobilesyrup.com/?p=12572#comment-24764 Yeah Client Care and L&R really know very little about the hardware, frequency range meanings, and network itself, really. They can get your plan set up, talk about your bill, and do some basic troubleshooting but that's about it. For HSPA it's compatible with the EUROPEAN HSPA from what I've heard, but is only going to be CDMA within Canada for existing units. The reps likely just read the specs and said it's compatible with HSPA w/o checking which range/version/whatever it's on. Yeah Client Care and L&R really know very little about the hardware, frequency range meanings, and network itself, really.

They can get your plan set up, talk about your bill, and do some basic troubleshooting but that's about it.

For HSPA it's compatible with the EUROPEAN HSPA from what I've heard, but is only going to be CDMA within Canada for existing units. The reps likely just read the specs and said it's compatible with HSPA w/o checking which range/version/whatever it's on.

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]]> By: Nicolas Seigneur http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24683 Nicolas Seigneur Tue, 18 Aug 2009 18:00:12 +0000 http://mobilesyrup.com/?p=12572#comment-24683 What...that's not very constructive. Try fitting a VHS in a DVD...?Wait what? Both HD and Bluray could play DVD btw, some components are the same no matter the technology! In the Euro TouchPro, the Qualcomm chipset and most of the hardware was able to do 850/1900 UMTS/HSPA the missing component was the UMTS 850 Power amp. So even the genius hacker couldn't bypass the hardware limitation. NOW my question was: since this device also adds some components for the EVDO bands, is it possible that it include whatever was missing on the TP1 and that TELUS can unlock it whenever they start using their HSPA network? You can't deny that's a possibility! Especially since from what I read the network will be 850/1900. What…that's not very constructive. Try fitting a VHS in a DVD…?Wait what?

Both HD and Bluray could play DVD btw, some components are the same no matter the technology!

In the Euro TouchPro, the Qualcomm chipset and most of the hardware was able to do 850/1900 UMTS/HSPA the missing component was the UMTS 850 Power amp. So even the genius hacker couldn't bypass the hardware limitation.

NOW my question was: since this device also adds some components for the EVDO bands, is it possible that it include whatever was missing on the TP1 and that TELUS can unlock it whenever they start using their HSPA network? You can't deny that's a possibility! Especially since from what I read the network will be 850/1900.

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]]> By: Alistair http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24678 Alistair Tue, 18 Aug 2009 13:39:29 +0000 http://mobilesyrup.com/?p=12572#comment-24678 Try playing an HD-DVD in a Blu Ray player... same idea! Try playing an HD-DVD in a Blu Ray player… same idea!

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]]> By: Alistair http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24677 Alistair Tue, 18 Aug 2009 13:37:52 +0000 http://mobilesyrup.com/?p=12572#comment-24677 Also remember, when they flip the switch to turn on the HSPA network, they won't be turning off the CDMA/EVDO network in the same flick... The current network will remain opperational for (probably) the next couple of years. Don't think that if you go and buy a brand new handset this week that it will be useless in a couple of months time! EVDO Rev. A was released to match the speed of HSPA, so you aren't really suffering from a speed deficit. My view is that if you want one of the current crop of EVDO handsets, go for it; there are some excellent phones available, and if you're being offered a good deal on one, and you don't need to be the first person on your block with an unlocked iPhone running on Telus' network, take advantage of the offer. Who knows; this time next year, they may be trying to convince everybody to transition to the new network, and offer you an excellent deal on an HSPA phone. Also remember, when they flip the switch to turn on the HSPA network, they won't be turning off the CDMA/EVDO network in the same flick… The current network will remain opperational for (probably) the next couple of years. Don't think that if you go and buy a brand new handset this week that it will be useless in a couple of months time! EVDO Rev. A was released to match the speed of HSPA, so you aren't really suffering from a speed deficit. My view is that if you want one of the current crop of EVDO handsets, go for it; there are some excellent phones available, and if you're being offered a good deal on one, and you don't need to be the first person on your block with an unlocked iPhone running on Telus' network, take advantage of the offer. Who knows; this time next year, they may be trying to convince everybody to transition to the new network, and offer you an excellent deal on an HSPA phone.

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]]> By: dumbdumb http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24673 dumbdumb Tue, 18 Aug 2009 09:03:08 +0000 http://mobilesyrup.com/?p=12572#comment-24673 Please remember that RIM has never designed a phone for Bell or TELUS. The Storm and Tour were both design for Verizon. Verizon has no plans to launch a HSPA network and is going from CDMA to LTE, so the don't need north american HSPA radios in the phones. RIM isn't going to make a whole new set of Storms and Tours just for Bell and TELUS. Remember how Verizon didnt want wifi in the Storm. Because of that all Storms dont have wifi. RIM wont spend the mony to make spin-offs of hardware for certain carriers. Please remember that RIM has never designed a phone for Bell or TELUS. The Storm and Tour were both design for Verizon. Verizon has no plans to launch a HSPA network and is going from CDMA to LTE, so the don't need north american HSPA radios in the phones. RIM isn't going to make a whole new set of Storms and Tours just for Bell and TELUS.

Remember how Verizon didnt want wifi in the Storm. Because of that all Storms dont have wifi. RIM wont spend the mony to make spin-offs of hardware for certain carriers.

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]]> By: dumbdumb http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24672 dumbdumb Tue, 18 Aug 2009 08:58:11 +0000 http://mobilesyrup.com/?p=12572#comment-24672 You all have to remember that many TELUS reps don't know anything about the radios in the phone and arent trained on that, especially CSR and L&R. They see HSPA and tell clients the phone is an HSPA phone without knowing any better. TELUS found out this was happening and sent the email to all L&R reps to correct the misinformation. The screen shot was then taken from a home computer, yes TELUS employees have access from home, and edited to protect the person that leaked the info. To all the people who this that this is fake please ask yourself this. If you were going to leak an internal email, would you really do it from work where it can be traced? If you look at the scrren shot, even the date and time was removed so they could see when the screen shot was taken. You all have to remember that many TELUS reps don't know anything about the radios in the phone and arent trained on that, especially CSR and L&R. They see HSPA and tell clients the phone is an HSPA phone without knowing any better. TELUS found out this was happening and sent the email to all L&R reps to correct the misinformation. The screen shot was then taken from a home computer, yes TELUS employees have access from home, and edited to protect the person that leaked the info. To all the people who this that this is fake please ask yourself this. If you were going to leak an internal email, would you really do it from work where it can be traced?

If you look at the scrren shot, even the date and time was removed so they could see when the screen shot was taken.

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]]> By: dumbdumb http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24671 dumbdumb Tue, 18 Aug 2009 08:52:43 +0000 http://mobilesyrup.com/?p=12572#comment-24671 This email was sent to all L&R reps becasue many of them were telling people that the phone will work...TELUS doesn't want to deal with the backlog of client that will call in once the HSPA network is launced and they are unable to use the phones...this email was sent to ensure the correct information is being relayed to clients This email was sent to all L&R reps becasue many of them were telling people that the phone will work…TELUS doesn't want to deal with the backlog of client that will call in once the HSPA network is launced and they are unable to use the phones…this email was sent to ensure the correct information is being relayed to clients

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]]> By: dumbdumb http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24670 dumbdumb Tue, 18 Aug 2009 08:43:28 +0000 http://mobilesyrup.com/?p=12572#comment-24670 the screen shot is from a home computer...all telus employees have access of emails from home...the screen shot was then edited to remove all info that can be traced back to the source. the screen shot is from a home computer…all telus employees have access of emails from home…the screen shot was then edited to remove all info that can be traced back to the source.

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]]> By: Nick http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24668 Nick Tue, 18 Aug 2009 07:22:20 +0000 http://mobilesyrup.com/?p=12572#comment-24668 I wonder if the 3G EVDO Rev A components are the same as the UMTS/HSPA ones. Also what about the UMTS/HSPA 850mhz band? Since the chipset is able to handle the required bands, I believe the missing parts could be the 850mhz power Amp (like in the Euro TouchPro). But like you stated it might have what's needed...Time will tell. I wonder if the 3G EVDO Rev A components are the same as the UMTS/HSPA ones. Also what about the UMTS/HSPA 850mhz band?

Since the chipset is able to handle the required bands, I believe the missing parts could be the 850mhz power Amp (like in the Euro TouchPro).

But like you stated it might have what's needed…Time will tell.

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]]> By: Gregory http://mobilesyrup.com/2009/08/16/telus-blackberry-tour-and-storm-wont-be-compatible-with-the-canadian-hspa-network/#comment-24666 Gregory Tue, 18 Aug 2009 06:34:08 +0000 http://mobilesyrup.com/?p=12572#comment-24666 My feeling is still that, since there is an 800/1900 Mhz RADIO on the phone, the hard part is done - the device has the capability to transmit on that frequency. Now it's up to TELUS to enable the software componment to handle the HSPA signalling stuff in the ROM, if they so desire. Surely TELUS is not going to sell someone an advanced smartphone this week and cut it off from the next gen network next week, while allowing next gen network use everywhere else. Their roaming clientele would be furious if the phone was faster everywhere but Canada. So, my instinct is that the device will get a ROM update once the new network launches. Especially since everyone that gets a TP2 today is more or less expected to lock into the device for 3 years My feeling is still that, since there is an 800/1900 Mhz RADIO on the phone, the hard part is done – the device has the capability to transmit on that frequency. Now it's up to TELUS to enable the software componment to handle the HSPA signalling stuff in the ROM, if they so desire.

Surely TELUS is not going to sell someone an advanced smartphone this week and cut it off from the next gen network next week, while allowing next gen network use everywhere else. Their roaming clientele would be furious if the phone was faster everywhere but Canada.

So, my instinct is that the device will get a ROM update once the new network launches. Especially since everyone that gets a TP2 today is more or less expected to lock into the device for 3 years

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