Comments on: Bell offically takes over Virgin, goodnight Solo Mobile

By: Alex Perrier

Alex Perrier — Fri, 30 Dec 2011 00:39:33 +0000

“Still around” but, at the time of writing, they only have three new devices. Of these, only their LG 230 flip phone works on the prepaid and/or unlimited plans. Advertising and retail presence is completely shut down.

Although Syrup’s prediction is right, they didn’t reflect much on it. :’(

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By: carol

carol — Mon, 24 Oct 2011 19:04:59 +0000

stay away from SOLO. They are brutal to deal with. Unless you like being put on hold for over half an hour and then when they say they will transfer you, they hang up. I’ve never dealt with a worse company. 10 days before my 13 year old daughter’s 2 year contract ended, my husband transferred her to ROgers to activate her new phone (a graduation gift). That mistake in timing is resulting in a charge of $104. Oddly, the contract was IN MY NAME so how did they allow the contract to be broken without my permission or at least informing me? I guess we could transfer anyone we didn’t like to much to a “new account” and let them pay the penalty. How absurd would that be? They are total simpletons to deal with and just keep repeating the script. I keep insisting I understand the problem, but they are not being reasonable since I didn’t cancel my contract. I even spoke with them in July and said I would be paying off the final amount but would not be RENEWING. I am so frustrated that you can’t even get through to someone with a bit of authority. By the way, when I asked for them to pull up all the “recorded” calls that I was referring to, they seemed to accidentally cut off my call…sorry, I mean “transfer” my call. STAY AWAY!

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By: Debbie

Debbie — Mon, 25 Jul 2011 20:29:34 +0000

Hmmm, two years later and Solo is still around. Guess someone was a little overzealous in the predictions department.

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By: Lyle Christensen

Lyle Christensen — Sun, 08 Aug 2010 18:00:57 +0000

Bought a Solo Mobile Samsung R100 July 7th at Lougheed Mall
There was no instruction manula included in the carton
containing the phone. The SCH-r100 Safety Warranty Guide
has reference to “users guide” however there was NO USERS
guide included. I’ve had to go bak many time to the kiosk
to get instruction. Went onto the internet today & tried to
download the users guide, however there was some kind of a
problem & I couldn’t print it. I’m totally discussed with
this R100 piece of junk. I’ve just wasted $79.00 for a useless pice of crap. Hope you will pass this onto the President of your company (Bell or whoever)

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By: joseph

joseph — Fri, 21 May 2010 18:16:39 +0000

solo mobility is the best.I joined solo,enjoyed their services and then became their dealer.Anyone interested in the various plans and phones contact me at jnteza@yahoo.com

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By: Paco Gonzales

Paco Gonzales — Sat, 12 Dec 2009 22:39:05 +0000

You guys are tools, don’t say things that you are not sure about. Solo Mobile is staying they just switched over to HSPA….

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By: Michelle

Michelle — Tue, 10 Nov 2009 01:31:00 +0000

Im sorry Sophia… I dont normally call people out – but what you said was the stupiest thing I have heard in my life. No offence. I have worked in the cell phone industry for 6 years now and YES i understand what you are saying about there only being 3 major players in Canada for cell phones… but thats the how money is made (hence the toilet paper comment). But to say that Bell is going to corrupt Virgin Mobile so that people are going to pay over 100 bucks a month… you are obviously on the wrong plan. You can go to almost any cell phone company and IF you are placed on a plan that ACTUALLY suits your needs – you will not be spending a 100 bucks.

And as for this entire article. Solo Mobile is definitely not going anywhere. Bell created and launched Solo. They then bought out Virgin. Why would they ever shut down Solo? As mentioned in another thread, Solo is sold 40% of the time in Bell stores alone. That is not something Bell is going to give up.

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By: Goku

Goku — Sat, 10 Oct 2009 12:18:36 +0000

Well, Solo isnt going anywhere soon, Ive talked to my Sales Representative and some other ones and they say statistically, Solo Mobile is what the majority of their sales are from, As a result, Bell will keep Solo Mobile even after the 3G-4G transition in January of 2010, SO its not Good night solo, more like GOOD MORNING since solo will carry GSM phones as well, The iPhone a newer 3.5G model may be released on Solo, Although the definite fact is the 3GS will be released on Telus and the iPhone 3G would be slightly changed and taliored for Bells Needs.

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By: Sophia

Sophia — Wed, 02 Sep 2009 17:09:14 +0000

WTF I liked Virgin because it was separate from the 3 big bad companies…. I hate Rogers, Bell and Telus and there evil little clones, now there is no way to stay away from there ridiculous over priced phone plans! Its just a matter of time before Bell rapes Virgin customers! Is there any hope for Canada to have a separate independent cell phone company now? I don’t care about the new fancy phones, I just want to be able to have cell service under a hundred dollars a month!

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By: toyandme

toyandme — Thu, 02 Jul 2009 13:49:50 +0000

I don't think Solo is redundant. This is very much like many products you find in grocery stores. Do we really need 37 types of bathroom paper? I'll bet there are only 2 or 3 manufacturers. They just want to fill up as much shelf space as possible.

What concerns me though is that Virgin was rated No. 1 in last Jan. Consumer Report on Canadian cell phone providers, while Bell was at the very bottom –just below Rogers (if you can believe that!).

Will Bell take Virgin down to the gutter now that it is taking over? Time will tell.

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