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Image of Rogers iPhone 3G S line-up… or lack of!
If you are looking to get a new iPhone 3G S today I’m sure you will have no problem. The hype is marginally different this year than last. Take a look at this pic taken around 8:45am of the line-up outside the Rogers Store in downtown Toronto (Yonge & Dundas Square) just before opening:
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Too bad Rogers’ dealer-customer app and its infrastructure didn’t prepare for this launch. My local Rogers Plus store experienced brutal latency with the Rogers customer activation/upgrade site. One store staffer was on hold with Rogers Home World for 45 minutes before her cordless handset died.
Guys, it’s basic system architecture: Design and test your apps and infrastructure for peak volumes. Add more servers to share in the load balancing on a product launch day.
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