Comments on: Telus responds to incoming text message charge http://mobilesyrup.com/2008/07/11/telus-responds-to-015-text-message-increase/ Canadian Mobile Phone News & Reviews - Cell phones and Accessories Fri, 25 May 2012 13:14:41 +0000 hourly 1 http://wordpress.org/?v= By: telus user http://mobilesyrup.com/2008/07/11/telus-responds-to-015-text-message-increase/#comment-238711 telus user Fri, 04 May 2012 17:05:02 +0000 http://mobilesyrup.com/?p=1818#comment-238711 Telus also charges for roaming incoming texts if you take your device out of your local area even when you have a subscribed text messaging plan with them. None of the other competitors charges incoming messages like this. Its not just affecting pay per use customers. Telus also charges for roaming incoming texts if you take your device out of your local area even when you have a subscribed text messaging plan with them. None of the other competitors charges incoming messages like this. Its not just affecting pay per use customers.

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]]> By: midtoad http://mobilesyrup.com/2008/07/11/telus-responds-to-015-text-message-increase/#comment-1766 midtoad Fri, 11 Jul 2008 16:37:01 +0000 http://mobilesyrup.com/?p=1818#comment-1766 Telus says "overall text messaging rate changes affect a small segment of TELUS’ wireless customer base and are limited to those who do not currently subscribe to a text messaging plan." Errm, that small segment would be 80% of its users. According to a recent survey of US cell users, 80% had NEVER sent a text message. Telus has managed to piss off 80% of its users with this ill-considered cash grab. What they are trying to create is a climate of fear, trying to scare customers into buying a text plan (and thus increasing the earnings per customer). Telus, Bell and Rogers are all engaged in a concerted and coordinated campaign to raise their rates and lock in as many customers as possible with 3-year plans so that when competition comes, they are facing it from as strong a position as possible. This is monopolistic behaviour at its worst. If the big three were truly interested in competition, they'd be preemptively lowering their rates now so that the new entrant could not make any money. Instead, they're shooting themselves in their feet and making it easier for the new entrant to look good. Telus says "overall text messaging rate changes affect a small segment of TELUS’ wireless customer base and are limited to those who do not currently subscribe to a text messaging plan." Errm, that small segment would be 80% of its users. According to a recent survey of US cell users, 80% had NEVER sent a text message. Telus has managed to piss off 80% of its users with this ill-considered cash grab. What they are trying to create is a climate of fear, trying to scare customers into buying a text plan (and thus increasing the earnings per customer).

Telus, Bell and Rogers are all engaged in a concerted and coordinated campaign to raise their rates and lock in as many customers as possible with 3-year plans so that when competition comes, they are facing it from as strong a position as possible. This is monopolistic behaviour at its worst.

If the big three were truly interested in competition, they'd be preemptively lowering their rates now so that the new entrant could not make any money. Instead, they're shooting themselves in their feet and making it easier for the new entrant to look good.

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