Comments on: Telus’ Koodo Mobile sets up kiosk in Toronto! http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/ Canadian Mobile Phone News & Reviews - Cell phones and Accessories Fri, 10 Feb 2012 08:23:10 +0000 hourly 1 http://wordpress.org/?v= By: Joe http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-46495 Joe Sat, 10 Apr 2010 13:31:07 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-46495 I live in the Niagara Region and am looking for info on opening a store can you help me please I live in the Niagara Region and am looking for info on opening a store can you help me please

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]]> By: Kattie http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-26803 Kattie Wed, 14 Oct 2009 16:40:43 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-26803 I purchased a phone with koodo mobile in April, Every bill i have recieved I had charges on it that I didnt do. They fixed it for me, but however when my phone got stolen I had to chancel my service. When I called to do so they tryed to keep me with them and said i could use the rest of my koodo tab to put towards a new phone. So I thought about it, when i called them back 5 days later I decided i was just going to cancel it. When I was talking to one of the employes at koodo i asked him if i would have another bill besides what I owed on my koodo tab? He told me I would just have to pay off my koodo tab because the $50 I had just paid was for my last phone bill. Come to find out today they want me to pay them $231.75! They said its because I owed $100 from my last bill (which the guy told me was paid off , which was the $50) and then the rest of my tab!!! This guy argued with me on the phone told me I was a lier and said he was stating the obious! Well I was not to happy about the things that were said to me when I was just trying to figure out why I owed that much. I was constantly intruped when I was trying to talk. So I asked to speak with a supervisor she didnt take the time of day to let me explain to her what was going on she just went ahead and was very rude to me and stated that i was going to pay it because i signed a conract. I know i signed a contract but listen to what im tryin to say lol . However my conversation with her didnt go well at all and I still have to pay them $231.75 which is not right and not fair but I told them I will never recommend anyone to get a phone with them because they have bad customer service which is the one things people want to see good! I purchased a phone with koodo mobile in April, Every bill i have recieved I had charges on it that I didnt do. They fixed it for me, but however when my phone got stolen I had to chancel my service. When I called to do so they tryed to keep me with them and said i could use the rest of my koodo tab to put towards a new phone. So I thought about it, when i called them back 5 days later I decided i was just going to cancel it. When I was talking to one of the employes at koodo i asked him if i would have another bill besides what I owed on my koodo tab? He told me I would just have to pay off my koodo tab because the $50 I had just paid was for my last phone bill. Come to find out today they want me to pay them $231.75! They said its because I owed $100 from my last bill (which the guy told me was paid off , which was the $50) and then the rest of my tab!!! This guy argued with me on the phone told me I was a lier and said he was stating the obious! Well I was not to happy about the things that were said to me when I was just trying to figure out why I owed that much. I was constantly intruped when I was trying to talk. So I asked to speak with a supervisor she didnt take the time of day to let me explain to her what was going on she just went ahead and was very rude to me and stated that i was going to pay it because i signed a conract. I know i signed a contract but listen to what im tryin to say lol . However my conversation with her didnt go well at all and I still have to pay them $231.75 which is not right and not fair but I told them I will never recommend anyone to get a phone with them because they have bad customer service which is the one things people want to see good!

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]]> By: Tazeen http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-23523 Tazeen Mon, 11 May 2009 22:20:48 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-23523 I signed up with Koodo on Apr 28 which I had to discontinue immediately, as the wireless was unable to receive text from some countries. The kiosk had confirmed to me specifically that there would be no inconvenience and no fees for cancellation within 30 days. My cancellation and cell phone return was within 3 days - the phone not used at all. In a month I received an invoice from Koodo for $ 174.43. On checking with Koodo's office, I was asked to go back to the booth where I purchased and surrendered the phone and get the booth to call Koodo's office to confirm that the phone is returned. I have the return receipt of the cell - however, I am supposed to leave my work and go back to the booth for a futile exercise. This is because the booth has not recorded that the instrument is returned. The booth confirms to me that the cell is indeed returned. I am unable to understand why a customer should be put to such inconvenience. The record from where I got the phone is clear - however, they cannot clarify same with their own Head Office and the customer has to make an additional trip. Firther, the staff at the booth tells me that it is a mistake and questions me if I don't ever make mistakes. The whole experience is a bad one which I hope improves. Till then, please be aware of Koodo putting you on the run.......... I signed up with Koodo on Apr 28 which I had to discontinue immediately, as the wireless was unable to receive text from some countries. The kiosk had confirmed to me specifically that there would be no inconvenience and no fees for cancellation within 30 days. My cancellation and cell phone return was within 3 days – the phone not used at all.

In a month I received an invoice from Koodo for $ 174.43. On checking with Koodo's office, I was asked to go back to the booth where I purchased and surrendered the phone and get the booth to call Koodo's office to confirm that the phone is returned. I have the return receipt of the cell – however, I am supposed to leave my work and go back to the booth for a futile exercise. This is because the booth has not

recorded that the instrument is returned. The booth confirms to me that the cell is indeed returned. I am unable to understand why a customer should be put to such inconvenience. The record from where I got the phone is clear – however, they cannot clarify same with their own Head Office and the customer has to make an additional trip.

Firther, the staff at the booth tells me that it is a mistake and questions me if I don't ever make mistakes.

The whole experience is a bad one which I hope improves. Till then, please be aware of Koodo putting you on the run……….

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]]> By: koodo http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-789 koodo Fri, 30 May 2008 23:10:14 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-789 [...] wireless carrier called koodo Mobile. However a kiosk with the name koodo Mobile is set up inhttp://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/Telus launching new low-cost brand Koodo Mobile today?... a discount outlet for daddy Rogers, it [...] [...] wireless carrier called koodo Mobile. However a kiosk with the name koodo Mobile is set up inhttp://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/Telus launching new low-cost brand Koodo Mobile today?… a discount outlet for daddy Rogers, it [...]

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]]> By: Claudio http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-286 Claudio Tue, 18 Mar 2008 17:09:59 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-286 The kiosk is also in Square One Mississauga, ON. The kiosk is also in Square One Mississauga, ON.

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]]> By: John Caruana http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-280 John Caruana Mon, 17 Mar 2008 13:29:50 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-280 It's here: <a href="http://www.motorola.com/consumer/v/index.jsp?vgnextoid=4507f7c0c1a0b010VgnVCM1000008206b00aRCRD&ps=y&pg=PG_TYP_00002&show=globalSupport&productID=06724e71f9594110VgnVCM1000008206b00aRCRD" rel="nofollow">http://www.motorola.com/consumer/v/index.jsp?vgne...</a> It's here:

http://www.motorola.com/consumer/v/index.jsp?vgne…

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]]> By: Richelle G. http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-255 Richelle G. Sun, 16 Mar 2008 01:35:14 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-255 How do we know telus is behind this new company? How do we know telus is behind this new company?

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]]> By: OJ http://mobilesyrup.com/2008/03/14/telus-koodo-mobile-sets-up-kiosk-at-the-eaton-centre/#comment-240 OJ Fri, 14 Mar 2008 23:59:55 +0000 http://mobilesyrup.com/2008/03/14/telus-launched-koodo-mobile/#comment-240 The kiosk at scarborough town center looks very interesting... certainly a departure from the typical kiosk...I like The kiosk at scarborough town center looks very interesting… certainly a departure from the typical kiosk…I like

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